Hotels near Reserva El Moral, Medellin

I loved it, I would certainly stay back and I recommend it 100%

I was surprised, came from another Ibis in another country, being of the same category, Ibis Medellin is much more in everything, in Room, Cleaning, Infrastructure, Service, Restaurant with varied and generous breakfast, The hotel is a very good place to stay in the hotel.

We stayed at the hotel for three days. I specifically was looking for a hotel with a gym and our travel agent said this was the best place. -The check in process was very slow as they don’t have enough people at the front desk. -Our room was nice, but they only provide shampoo and soap. When I asked for body lotion, as most other hotels of this rating provide, I was told no. - Calling to the front desk results in no one answering the phone, thus I had to go downstairs several times to ask questions. -The gym itself is old and disgusting. Overlooking the pool deck is the cardio area. They had 1 of 3 treadmills working, ellipticals with no power, and spin bikes that were extremely rusted and hard to adjust for fit. The weight room floor is also filthy and I don’t think it was cleaned the entire time we were there. The weight and machines are all rusted. For dumbbells there was one set of 10s, 1 twenty and the rest were over 30 lbs. Some of the dumbbells were coming apart creating a dangerous situation of a weight slipping off and dropping on your head or foot. -We had breakfast included and the food and service were good. However, We ordered room service one evening for dinner and the food arrived after an hour and a half. It was cold and tasted horribly. - they have motion sensors in the hallway to conserve energy, which is good. However the don’t often work and several times I got off the elevator and had to navigate a pitch black hallway to my room. I would never recommend this hotel. It claims to be 4 star but it is in disguise with a fancy lobby.

Beautiful design, very new facility. Room very clean, although a bit small, but perfect for a night stay. Excellent service and location. Breakfast area is one of the best in a breakfast included rate. Many options, good quality, the terrace was really nice, and the service provided a plus. A total recommended place to stay.

The hotel, rooms, staff, foodservice and lovation are unmatched in Medellin. Of special note is the very friendliness and hospitality of the staff. Especially the head bellman, Santiago. He made our stay even more enjoyable. He treats us like family and is always there to help, in any way. He is a keeper! Thanks for all you do for us Santiago!

Great hotel great location and service is simply the best I’ve ever seen. The hotel is well located. It’s beautifully remodelled the rooftop bar there’s also a big island of the hotel. Breakfast was included which was great but what I love the most is that every room is beautifully remodeled, and a very intelligent use of space.

This hotel has definitely allowed me to redefine my former thoughts of what is a budget hotel. Whenever I thought “budget hotel,” I always thought of a hotel that was past its prime & a hotel that was dingy, dark, faded & completely 3rd rate. However, this hotel is completely the opposite of those things. To start, the staff at this hotel is genuinely so kind to their guests & they are equally kind & respectful toward each other. The staff is more than efficient at what they do in their professions & this allows the Ibis Budget Itagüí to have such a “feel good” comfortability. The manager here has chosen a wonderful team & your guests thank you very much! I stayed here for 24 nights & I don’t think I’ve ever felt more welcomed in any other hotel before. My room was very comfortable, with cozy linens & pillows. I slept beautifully in the bed each night. There’s a big curtained window in each room, which covers most of the wall, allowing natural sunlight to enter the room. You can’t open the windows, but the Ibis Budget Itagüí hotel is fresh & clean... & even though I do enjoy fresh air in my room, I have not one complaint with this hotel! The TV is great (with several English channel options) & electrical outlets were conveniently located throughout my room. My Internet was so fast & air-conditioning functioned perfectly. The elevators are very quick & I never waited long for one. Breakfast each morning was surprisingly more extensive than I had imagined, with many fresh fruits, omelettes to order, cereals, yogurts, breads, 2 fresh juice choices & delicious Colombian coffee with heated milk was available. The staff working in the restaurant was always so accommodating & friendly. Sometimes, in the middle of the night, I get hungry & I could always go downstairs to the hotel lobby, where they have a nice selection of sandwiches & pizzas (which they gladly heated for me). There’s lots of beverage options & chips & chocolates, etc. Security is always present on the street level, as you enter the hotel, & they ensure the security of guests & staff without being intrusive. The security staff is also very polite, but efficient at what they need to do, in order to ensure everyone’s safety. This hotel is spotlessly clean with a phenomenal cleaning staff. Sometimes I would leave my room around dinner time and they would still clean my room spotlessly & they would change the sheets for me whenever I requested. The hotel appears to be a very new & a modern building. I think they just celebrated their 2nd anniversary here. On the street level, located inside this hotel building, is a bakery called Tostao’ Cafe & Pan. Everything there is delicious & all of the pastries are very French! Next-door (still inside & on the street level of the Ibis Budget Itagüí building) is a delicious & comfortable family restaurant called Burrata, which is owned by a husband & wife & their little boy. The food is delicious, with a daily menu of the freshest ingredients & tast

Others are satisfied, whether it is the decoration environment or the service attitude is very good, the only bad thing is that there is no disposable toiletries, especially no disposable slippers.

We stayed one week as I am Colombia and my husband is not and was a little shy to stay at my mothers house around the corner. Picked because of the reviews and location. Room was comfortable, although even if you have your dnd they will come in and turnoff the ac. Fridge never refilled. You have to ask for water at reception but beware if the restaurant is closed they will have none. I’ve travelled extensively and both my husband and I work in hotels. This is the first hotel to ever call you every day at 8:55 am to tell you breakfast is about to end, and if you would like your order brought up. I mean someone else might like that, but we hated it!!! I understand the guy thought he was doing a favor and yes maybe 2 days out of the 7 but Jesus! Don’t do that. Shower comfortable however they don’t have conditioner and you must call down for a blow dryer. Bed was comfortable and we were in the largest suite on the top floor. However the ac is placed in a location where when turned on it blows directly at the bed! It’s impossible to sleep like that as you will need it on blast to cool the room since they have turned it off for you and it’s so directly on you that you will get sick. Now I had three things that have gone missing from my room. One of which was a pink purse. Luckily it was a Nine West purse and not one of my very expensive Gucci purses. This I called the reception on the same day as check out to first ask them if I had left it behind, not only were they very defensive about it but also offensive. The receptionist ( gentleman) said oh you sure you didn’t drop it as i seen you leave with so much stuff. And he also said why would you just bring it up now. Mind you I made this call about one hour after checking out. I said to him because I wanted to make sure it wasn’t in my bag. The purse was placed next to my sneakers which were the exact same color. Now you see I would just think that it got tangled up with the sheets, but one thing occurred which made me think something was not right. On one day, I took the end off the door since the waiter brought up our food. We stayed late in bed watching tv and sleeping. Someone opened our door with no knock. I quickly rushed to see who it was and it was the hotel manager. She said ohhh I’m sorry I didn’t know someone was staying in this room I’m so sorry. Now I work in hotels and know two things. The hotel manger always knows when a guest is in their highest paying room, and hotel managers always knock. Also this was through the middle of our stay. They hotel managers office is directly across from our room. They knew. My bag was also opened and a blue adidas body suit was stolen as well as a pair of white stretchy jeans. I only noticed this maybe two or three days ago when I recalled o had packed them and wanted to wear them. My husband and I were going to return to this hotel due to the convenience, however I never received a call back with a resolution as they said they would.

We had a wonderful time staying at Hotel Lagoon. The food at the restaurant was superb and we were never disappointed with any of the menu items. The staff, particularly Carlos and Isabella, were always friendly and always went the extra mile for us whenever we needed anything. We truly enjoyed the newly built outdoor lounge areas next to the pool with the firepit. This was one of the best experiences we had at the hotel and a must if you wish to keep warm on a chilly night. Conveniently located near the airport (MDE) and about a 45-50 min drive into Medellin. There are a lot of places to eat nearby as well as a few shopping centers. Would come back again!