Guest User
March 8, 2024
We loved this wonderful staff, the common areas, and the breakfasts at the General Cafe were stellar, The bed was comfortable and the shower worked. Because of the limitations of our room I spent a good deal of time in the cafes or on the sofas in the common area - very beautiful, comfortable, welcoming. There were some wonderful restaurants in an easy walk from the hotel for evening meals. My husband really liked the water tap inset into the wall. We originally booked the Deluxe Queen Suite but the bed & 2nd bathroom on the mezzanine had barely room to walk around the bed and it had steep cantilevered steps down to the very small sitting room on the main level. Both levels were VERY small, no desk, & no place for luggage on either level. I asked for a room change to have the bedroom on one floor, less dangerous for me. They had one room left, also very small, but it had a desk. I can't imagine who designed this hotel: no where to store luggage, no room in bathroom for grooming kits, only 1 plastic patio chair on the balcony. It's almost like they expected only single overnight business travellers with a carryon suitcase but I saw several other couples struggling with their luggage as well - any traveller on a long trip needs luggage! We put the beanbag chair onto the covered balcony (No rain scheduled) so we could at least stand up our 2 suitcases against the wall & put them on the bed any time we needed to get anything. We could JUST barely walk through the room. It's a shame because the common areas of the hotel are fantastic.