Verified traveler
January 11, 2024
Hotel was excellent. Service in the morning was horrible. Was told breakfast was at 6, based our departure on this information. Arrived downstairs at 6:30 and was very rudely told by the receptionist breakfast wasn’t ready. After discussing what we were told and what the sign said she again rudely said she’d let us grab something quickly. Nothing was ready so we basically ate a bagel. As I was loading my car the receptionist again rudely asked my wife if we were checking out. Because of her previous rudeness my wife ignored her. The receptionist persisted to the point of shouting at my wife!! This ruined a perfectly good stay!