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Reviews for Marseille Hotels

Searching for hotels near Higher National School of Landscape? Compare room rates and reviews to find your ideal stay.
Toyoko Inn Marseille Saint Charles
4.3/572 Reviews
Although our stay was fine, we had a very bad experience. My brother-in-law forgot his tablet in his room. He had left it on the floor near the wall and in the morning upon drawing the curtains open the tablet was hidden behind so he didn't see it. Arriving in our next hotel destination (Villeneuve-Loubet) he realized the tablet was left in Toyoko-Inn. He immediately called the hotel and the security guy told him no tablet was found. He went to personally check the room that happened to be empty as no guest was in that room that night. He then told my brother-in-law he didn't find anything. We called the hotel again the following day and we got the same answer. We sent an e-mail to the hotel manager only to get the same answer. Since there was no other guest in that room it seems that only people from the hotel entered it. We can not believe a tablet can vanish without a human intervention so we suspect that somebody from the hotel found it but didn't deliver it to the reception. This matter ruined the remaining days of our vacation and left a bitter taste in our mouths. I sent a complaint to the Tourism Office in M****illes but they couldn't answer me as they are on public holidays! So, if you stay in that hotel double and triple check your room before you leave because if something valuable is forgotten it's more than certain it won't be recovered or compensated.
Hotel Mercure Marseille Canebiere Vieux-Port
4.1/553 Reviews
Vieux Port - La Canebière
Had my second stay here, this time in a lovely top floor room with views out across the city towards Notre Dame. Huge LG TV, lovely Nuxe toiletries, monsoon shower, and excellent housekeeping - everything spotless. Good North-African themed tapas in the hotel restaurant, and the guy in charge there was particularly helpful/friendly, recommending which bits of the city had good street art when I mentioned that was one of the main reasons I came to M****ille (Cours Julien fyi, which also has some fab cafes and vintage shops). My only gripe was the handling of the bill (as follows). My debit card was pre-authorised on arrival (and in excess of the actual cost of the room, but I assumed this to be an additional security deposit or similar, do didn't really feel too concerned at the time). When it came to checkout, it was agreed that we would let the pre-authorised amount stand, and I would be refunded the difference between that and the actual, final bill. However, when I checked my bank balance 3 days later I was shocked to find that I'd been billed for the full amount again, and the pre-authorised amount had not been released - so essentially I'd been charged twice (or twice and a bit, when you allow for the fact the first billing was an over-estimate anyway). This follows on from a cancelled pre-paid booking the previous year (due to Covid restrictions) that was supposed to be fully refundable, which I also really struggled to get back (it was eventually repaid but quite belatedly). So, I'm not saying don't stay here, because it is a really nice hotel in a very vibrant area (lots of cafes with fab Oriental pastries, markets etc) but you will really need to be on top of the financial side of things to ensure you aren't left out of pocket.
Staycity Aparthotels Marseille Centre Vieux Port
4.2/5106 Reviews
Vieux Port - La Canebière
We visited here in July for the Grand Prix so we just needed a base for 2 adults. This place had 24hr check in and was a 10min walk to the train station so it ticked those boxes! There is security on the door at night as the hotel is in a rough part of town but within a 5min walk, you are close to the Port which is gorgeous so it's a good location for exploring. The room was large and cool with a balcony, there was a definite smell from the drains so if you're sensitive to smells then it might not be the one for you but the kitchenette is large and well stocked with a Nespresso so that was nice. They provide a breakfast board for 9 euros which covered all the bases and the staff was friendly and helpful. The beds were comfy and you get a balcony (it overlooks some apartments but it's nice to have somewhere to hang wet towels etc). I'd recommend staying here if you're looking for a base to eat/sleep. It's not luxury but it had everything we needed for a short stay in 38c heat!
Holiday Inn Express Marseille - Saint Charles
4.4/571 Reviews
Price is quite reasonable with quality breakfast and facilities. Location is very good. Near to city centre. Parking fee is not bad. But the hotel is very busy. No bath and hand wash gel for both of my two rooms, even I went to the reception to request, they marked the problem but finally ignored which made me a bit disappointed.
Massilia Hotel
3.7/537 Reviews
This hotel was ideal, for what I needed, arriving quite late at night and on my own : somewhere clean and comfortable near the railway station. The staff on Reception were always helpful. My room, on the 1st floor, was fine for single occupancy, but might have been rather small for a couple with luggage. It was great to have a kettle in the room, to make tea and coffee: this is uncommon in France, but was one reason I decided to choose this hotel. I didn't try the breakfast, since I was heading down towards the port where there are many cafes. For anyone who needs it, the is a small Carrefour supermarket not far away by the station, and a good cheap Asian restaurant (Saveurs de Dong) on the main road near the hotel. I was able to leave my luggage with Reception when I checked out, and collect it in the afternoon to fit in with my plans. All in all, I would definitely choose this hotel again in similar circumstances.
New Hotel le Quai - Vieux Port
4.1/555 Reviews
Vieux Port - La Canebière
The interior is pretty and the terrace is pretty. The location is also good.

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