Termales El Otoño
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Rooms and Guests
1 room, 2 adults, 0 children
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Termales El Otoño
#1 of 4-star Select Hotels in Caldas
Kilometro 5, Antigua Vía al Nevado, Manizales, Caldas 170017, Colombia
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Located in Villamaria, Termales del Otoño is in the mountains, a 1-minute drive from Otono Thermal Springs and 12 minutes from Palogrande Stadium. This upscale hotel is 7.3 mi (11.7 km) from Torre de El Cable and 7.4 mi (11.9 km) from Los Yarumos Ecopark.Show More
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4/5Very Good·Cleanliness: 4.0
All 99 Reviews
Amenities
Outdoor Swimming PoolHot SpringSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarTennis Court
All Amenities
Surroundings
Airport: La Nubia Airport
(8.1km)
Airport: Matecana Airport
(69.2km)
Landmarks: Termales Otono
(<100m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Country Room
2 Queen bed
Non-smoking
TV
Towel
Daily Housekeeping
Cable Channels
Check Availability
Luxury Room
1 Queen bed or 2 Single bed
Has window
Non-smoking
Daily Housekeeping
Check Availability
Junior Executive Room
1 King bed
Non-smoking
TV
Towel
Daily Housekeeping
Cable Channels
Check Availability
12
Junior Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Private Bathroom
Refrigerator
TV
Towel
Check Availability
11
Suite
1 King bed and 2 Single bed and 2 Sofa bed
Has window
Non-smoking
TV
Towel
Daily Housekeeping
Cable Channels
Check Availability
5
Deluxe Room
2 Queen bed
Has window
Non-smoking
TV
Towel
Daily Housekeeping
Cable Channels
Check Availability
Executive Suite
2 Double bed and 1 Queen bed
Non-smoking
TV
Towel
Daily Housekeeping
Cable Channels
Check Availability
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Guest Reviews(99)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service3.9
John Sanchez
February 22, 2023
unfortunately the hotel employees have a delusion that they are the owners of the hotel, and they provide a very bad service, The food in the hotel restaurant is terribly bad and extremely expensive, the hotel has very good facilities and hot springs to relax.
My recommendation is: Sleep in the hotel, ignore the bad service, enjoy the hot springs and dine outside the hotel.
luis
December 30, 2023
I liked the view of the area, I don’t like the time waiting for the room and the towels system in the room to deliver; the customer services was very poor in the restaurant and they request the gratuity fee services in some invoice and another requested like room services some time was in the invoice and another invoice doesn’t put? What this means?
Lina
October 17, 2023
The installation was really nice, however the termales (hot springs) were not hot at all - of the the 6-7 semi private pools only two were truly hot. The staff was friendly but the service was horrendous. The servers would see you enter the dinning room and it would still take them 15-20 min to come to welcome you. Don’t get me wrong they were friendly, but completely understaffed. We waited for a coke for about 20min! We were there one night and asked for a robe - they did not have any available two days in a row. For gods sake you are in the middle of the woods at a high altitude and it’s not fun coming out of the pool wet with that temperature - maybe warn guest to BYOR?!? Lastly, the hotel needs up-keeping - the rooms numbers are missing digits, the faucet is nearly outside the sink (Rm 105) and when you turn open the water it falls all over the counter and onto the floor. The only plus was the bed - very confortable.
David
December 24, 2023
The amount of pools was good. Temperture of msny pools wetr not hot enough.
Luis
September 21, 2023
The property has a lot of potential but it's poorly operated and the surroundings are not nice at all. The jacuzzi in the room was not clean when we arrived and the room was not ready. There was no hot water and no hair dryer available. We asked for a hair dryer and they sent us a small one that didn't work properly. We asked to talk to the manager and he refused to talk to us.
Paula
October 28, 2023
It is a beautiful place to rest. Polite staff. It is amazing to be around of nature.
Julius
September 5, 2023
Property and the facilities are good. But the waiting time to check inn or out are terrible. Check inn time starts at 4pm, I got to the property at 6pm and had to wait about 15 minutes before they attended me just to hear that my room was not yet ready. To get clean towels you basically have to beg the front desk agents. Check out was a real nightmare. Waiting line to check out was terrible.
Mereline
September 5, 2023
We didn't like the reception/ frontdesk. We did not received our room on time. We suppose to check in by 4pm but we came by4:30pm and received our room by 5:50 pm. Take to long to che k in and also check out. They had Lso overcharged us on taxes but because we notice we claim them and they give us a credit.
But I have to say the place is very beautiful. Only a bad service from the frontdesk.
Adi
September 4, 2023
Too expensive for what you get. No hot water or water at all at the shower or toilets. The cabin shape is not meeting the price they charging. The customer service is horrible don’t expect to any attention or professionalism from the staff. The food is horrible need to bring food with you or drive 15 min to the city to find something to eat
The only thing it’s nice it’s the pools and the nature around. Not worth the price.
Property Policies
Check-in and Check-out Times
Check-in: 16:00–23:30
Check-out: 06:00–10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Full English/Irish
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 132
Located in Villamaria, Termales del Otoño is in the mountains, a 1-minute drive from Otono Thermal Springs and 12 minutes from Palogrande Stadium. This upscale hotel is 7.3 mi (11.7 km) from Torre de El Cable and 7.4 mi (11.9 km) from Los Yarumos Ecopark.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs, an outdoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Origen, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and 6 meeting rooms. Free self parking is available onsite.
Stay in one of 117 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs, an outdoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Origen, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and 6 meeting rooms. Free self parking is available onsite.
Stay in one of 117 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Hot Spring
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle Service
Bar
Tennis Court
Restaurant
Meeting Room
Multi-Function Room
Luggage Storage
24-Hour Front Desk
Outdoor Swimming Pool
Hot Spring
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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