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Reviews for Manheim Township Hotels

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Eden Resort and Suites, BW Premier Collection
4.4/5106 Reviews
My wife and I have been coming to the Best Western Eden Resort for the past 4 years . The staff is courteous and very helpful the rooms were great. However this most recent visit on Oct 12 somethings had changed . Upon coming back form a nite out we decide to make coffee much to my disappointment the coffee pot was quite dirty . As it was very late my wife decided not to call but just to clean it herself with the help of Clorox wipes and a towel she was able to get it clean (she never goes to any hotel without these even before covid )the light in the shower stall was not working and the clothes line that was in the shower was missing . These are not major things however the fact that the coffee pot was dirty was a disappointment as this is a 4 star hotel .If it had not been quite late with out hesitation the front desk would have been notified .We did notify the front desk later just so they are ware and to notify house keeping .This will not deter us from coming back. Once again it may not be a major thing but it needs to be addressed ....
Homewood Suites by Hilton Lancaster
4.4/598 Reviews
This place is a joke! There was 2 positive points to our stay. Duann was awesome at the front desk and the pool was nice! Other than that, it was not a nice hotel. I had 2 dogs with me, and told the front desk if there was an issue with them, call me and we would come back. Well about an hour after we left the hotel, I get a call from the manager stating he has had numerous complaints that my dogs have been barking non stop for over 2 hours. He was very nasty about it. First off when he called me, we had been gone an hour, not 2. The only thing good with the breakfast was make your own waffles. The eggs were cold and they were not real, the sausage and potatoes were cold as well. It doesn't do any good to be an honors member with Hilton because this hotel did not treat us well at all. I felt like they were giving us a hard time because we brought the dogs, but it's okay for kids to run up and down the halls screaming. Also there was a large group of people there that pretty much took over the lobby and outside areas. One person beside of us was on a zoom call and I could hear every word being said over my television. I had to leave a day early to due a family emergency and was told by the manager that I would get my money back for one night. Instead they made my last night there for more than it should have been.
Hilton Garden Inn Lancaster
4.2/595 Reviews
Because this is the first Hilton Garden (so we were told by the front desk gal!!) I wasn't quite sure what to expect! However, we were more than pleasantly surprised. We LOVED our stay here. Our king room was excellent. I look forward to when we can stay here again. We had NO issues. It was a GREAT place and has been well maintained. Thank you for the great service and place. Location was excellent for us.
Americas Best Value Inn Lancaster
3.2/574 Reviews
Room was clean .. and the bed was comfy Everything needed was in the room ironing board iron coffee pot microwave and a fridge and we enjoyed the local activities The hotel location was also convenient Red Roof Inn has a dog walk behind the hotel And you can see horses at the farmers barn

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