Guest User
February 24, 2025
We stayed in five different hotels during our trip to Vietnam and the service here was above and beyond anywhere else. The staff are so friendly and polite, and really dedicated to showing you the best time. We fed animals at the farm (water buffalo, deer, goats, chicken and pigs), attended art and children’s cooking classes, watched traditional dance performances and even a movie night in the stilt house museum. Each experience was delivered by locals from the villages and/or staff at the hotel (usually for translating and providing further instruction). The massages at the spa were also incredible. I can never say enough good things about the views, the grounds, the approach to sustainable and responsible tourism, the GORGEOUS and spotless rooms, afternoon snacks and drinks, etc. They are also so attentive, when my husband was ill (for the previous place, not Avana), they delivered customized tea trays to our room. And when he dropped his phone in the fish pond (haha) they were quick with a net to safely retrieve it. We also enjoyed the local village tour, it’s such a remote area that was really special to see and learn about off the usual tourist path.