I can see why this resort has so many good reviews.. a stunningly beautiful grounds, idyllic ocean, a staff that is often there at ever turn and so helpful, lovely cozy overwater bungalows and very food good. However, it is not a five star resort no matter how hard, and often too hard it tries. Make no mistake for the cost is an an excellent value.. if ur looking for value. If your looking for a true five star plan on spending 2-3 times as much. Here are a few four star reasons- all meals are served and consumed in open air accommodations. So your hot, sweaty, and will adjust as u sit looking at ocean . Even the "al cart($)" are open air.. Great food but would love to be cooler. The staff over does it with attempting to help u at every turn. At every single turn. to a point of, ok i know you know my name and i never met you before, but if like to be a little anonymous and left alone on this middle of nowhere little island. For example, my key would not work, and the maintenance man let me in the phone rang off the hook to new key as i napped on deck. They came by, called and called, and , texted me.. more four star examples. My boat home 2 pm. Was told upon arrival "late check out if available" (standard). But upon my call on last am, a charge of $100 is tackless. Then as i ate lunch at 12:05 i got a text letting me know, the meal plan ends at 12, but allowing me this curtesy.. then a waiver promising "not to post anything bad" or i guess we wil see