Andrew
April 19, 2024
I booked this room for a work colleague visiting from NYC.
She checked-in late on April 15th and found the room to be not well cleaned, and generally, pretty dirty. Shower was dirty also, and only partly operable. Bed had dirt, hair and liquid spots on linens. Wall paper had large liquid stains running down the wall that had not been wiped clean. Plus, Inconsiderate guests were running up and down all night yelling and screaming, and knocking on doors. Had my colleague not been exhausted, and an evening check-in, she would have-not slept in the room at all. She called me, explained the situation and we checked her out the next morning on April 16th. I should have asked for a refund but we did not. I would now like a refund for the other two days that I already paid for., please. This whole experience was a nightmare for my colleague and friend.