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Hotels near Passarela Oasis Shopping Center, Los Cristianos (from SGD32/night)

4.3/578 Reviews

Beverly Hills Heights - Excel Hotels & Resorts

Los Cristianos|0.31km from Passarela Oasis Shopping Center

Where do I start? We checked in on 14th February 2022. The RCI Gold Crown award convinced me this hotel will be amazing as I have stayed at a Gold Crown hotel before. On the first day, as soon as we walked into the apartment, 2 cockroaches were running around on the kitchen worktop. REPORTED. Then in the evening, only 3 of us had a hot shower. The 4th has a cold one. REPORTED. And whilst unpacking I found 2 pairs of ladies knickers in a bedroom cupboard (one was turned inside out so guessing they were dirty!). Then my husband accidently knocked over the toilet brush holder, which had not been cleaned and emptied since the previous guests so we were cleaning up someone else's mess on the bathroom floor which was REVOLTING. On our second day, the plumbers arrived to take out the water tank and replace with a new one. We had hoped to all have hot showers that night. NO. The 4th shower was COLD. We then discovered that the toilets in both bathrooms did not flush properly. One of the toilets took ages to refill, and the other took 3 flushes for anything to go down! On the 4th day the cleaner came. She made the beds and changed the towels. On the 6th day the cleaner came again and she did the same. SHE DID NOT CLEAN ANYTHING! The floors were dirty, the kitchen was cleaned hygienically and neither were the bathrooms! I am on holiday and I do not expect to buy cleaning from the supermarket and to clean the kitchen and bathrooms. I complained to the Reception TWICE. The cleaner came gain on day 7 but she did not clean the floors. Only swept them. And don't get me started on the power cuts! Most evenings whilst getting ready to go out there would be a power cut of 5 mins. Annoying! THIS IS NOT A GOLD CROWN RESORT. The pools is promised to be heated, but isn't. And there is a stupid rule that the kids can't play with balls or inflatables between 12-3pm. It is a family resort. What are they supposed to do during that time then? I would understand if the pool was busy but it was empty! Overall, very disappointed with the hotel. The restaurants and bars surrounding the hotel were very nice, especially Taurus steakhouse, El Paso Mexican, Manhattans bar and Attic bar. We regularly got cabs into Los Cristianos town and Americas. We did not eat at the hotel once. Dirty place!

Reviews for Los Cristianos Hotels

Searching for hotels near Passarela Oasis Shopping Center? Compare room rates and reviews to find your ideal stay.

Hollywood Mirage - Excel Hotels & Resorts

4.1/5105 Reviews

G Finlay 7

4.2/5Very Good

Hotel was generally nice enough, although room wasn't in great condition. The spa/health care suite was closed for two days out of our stay due a staff member being off on holiday, but we wanted to use the facilities, so this was disappointing. breakfast was ok although hot drinks were not nice.

Sol Arona Tenerife

3.6/566 Reviews

Guest User

3/5

An honest review of the hotel! We arrived at the hotel at 11am and told we couldn't check in until 3 o clock this was quite frustrating as we had one very tired 3 year old who had been up all night all we wanted to do was check in not wait around for hours. When we got to the room (eventually) we found it to be basic and clean Which is all we wanted however the beds were horrendous and only one pillow each. There wasn't any Aircon and no fans available. Cleaners did come every day without fail. Also plug sockets were very limited so would advise to take an extension lead. Through no fault of the hotel someone around us was smoking **** on the balcony and stinking out are room every night. Some people have no respect for others!! The pool was clean but considering the size of the hotel it wasn't a very big pool. There were groups of young people playing water polo in the pool which really wasn't enough room but still it was allowed so you were left sticking to the sides and unable to swim around. people reserved sun loungers with there towels and then would disappear which I find very frustrating. Also only one pool bar which is fine by day but at night it became extremely busy and your left to queue for ages. I heard alot of people complaining about the food but however we found it very nice always something to find to eat even for the fussy eaters but it did become a bit repetitive. Staff in the restaurant worked extremely hard to keep it stocked and clean. Overall we were happy with the food. The entertainment team were wonderful with the kids especially Cesar going above and beyond to make sure the kids were happy and having fun but entertainment for kids was half hour - 3/4 hour at night and that was it no disco or anything for them after they had a few games normally a singer would come on which was no fun for the kids but I guess adults need entertainment too. Just found that there could of been more than just a few games for half an hour for them. Location of the hotel was great but it was quite hilly I'm so glad I took my pram. Las Americas only a short taxi ride away or half hour walk so we did that a couple of times during our stay. Overall we didn't have a bad stay with the hotel it was pleasant enough but not one I would return too

Beverly Hills Heights - Excel Hotels & Resorts

2/5

Paradise Park Fun Lifestyle Hotel

4.2/570 Reviews

5/5Perfect

I had broken my ankle and was walking on crutches. We were upgraded to a more ‘handicap’ friendly room and were given help with renting a wheelchair with the utmost friendliness. There was nice space in the hotel - always a free sunbed, always space in the pool and always enough food at the breakfast buffet. The atmosphere among the guests was wonderfully relaxed and calm. And both hotel and city very handicap friendly.

Checkin Bungalows Atlantida

4/5Very Good

I have just had my third visit here in 2 years. We have just visited as a family of three (adults) all inclusive. Great selection of drinks and food was lovely every meal. We arrived off peak season, but it became busier throughout the week. The hotel remained a very calm, relaxed atmosphere. We stayed in a double room with sofa bed, which was more than comfortable to sleep on for the week. The place was very clean and tidy, had a couple of dated areas but even then, very clean. Staff all very friendly and helpful, in reception, activities, cleaning, bar and restaurant. We have to thank Ivan, working in the bar and restaurant especially for making us feel so welcome. He went out of his way to chat to and make everyone smile (adults and children).

Hotel Andrea´s

3.7/544 Reviews

Andrea's Hotel is towards the best 2 * hotel I've ever stayed in, clean, unexpected comfort and excellent service. The location is perfect, away from the hurly burly but close enough to walk to the beaches and harbour. Some good restaurants close by. The bedroom had a comfortable bed, adequate storage, air conditioning that's works well; also a quiet, effective ceiling fan. The bathroom is fine. There's a kettle, tea and coffee; TV, safe, hair dryer, plenty of duvets etc. We had a balcony with table and 3 chairs. The hotel has a good size lounge with a vending machines selling, crisps, chocolate bars, sodas, etc. Reception is manned 24 hours a day, good English spoken. . The lift works well. They have a secure lock up to leave cases etc. They don't do breakfasts but there's a number of cafes reasonably close; also a supermarket underneath the hotel. We paid about 60 euros per night and stayed there twice. Highly recommend.

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Reviews for Los Cristianos Hotels