Hotels near Incense Pro, Los Angeles

It’s very close to Universal Studios Hollywood. Walkable distance, 8 mins walk. There is shuttle bus provided but we prefer walking. The room is spacious and clean. The stuffs are friendly and helpful. Great stay.

The room is indeed not big, but it has a branded feel. The room is very quiet, the bed is moderately soft and hard, the location is downtown, and although the breakfast cannot be compared with domestic hotels, it is still pretty good in the United States. Remember to use the $30 per day, and parking yourself costs $25-30 a day, and the hotel parking is $68. Overall, it is good and worth staying!

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)

Convenient location if arriving from LAX airport. Free shuttle service every 30mins from the airport departure level

Full score recommendation. It is the same as the website photo. Simple, clean, comfortable and safe. It is about 20-40 minutes drive from major attractions and parking is free. There are various supermarkets, fast food, laundry, and pharmacies around. Will choose here next time

Entrance and lobby is quite nice and modern, the rooms are exactly the opposite. Although is does the job after a long travelday, the room was very outdated. Bed was pretty good I must say. Also the fire alarm sounded twice in the middle of the night. The gave us complementary breakfast as a compensation but only after a making a complaint. Location is pretty good. Near aiport and near Rental cars (10 min walk) The fitness room is ok. Outdated, but still does the job.

Overall the stay was pretty disappointing. This is the oldest Hilton I’ve stayed in. It’s terribly outdated and in much need of a renovation. The AC was sweating and leaking on the carpet throughout the night. The shower handle was broken and had to be repaired before we could use it. The breakfast was about the same as Fairfield’s breakfast just down the street and theirs is free. Not worth the extra money if you’re looking for comfort next to the airport. Honestly the Fairfield was much better for less money.

Sp being a few days in LA after traveling for a couple weeks and leaving from LAX. Very nice hotel for our purposes.Chose it because we had an early flight and it was close to the rental car return. The affordable cost wa probably because parking was $75 a day valet with the option to come and go as uou please or self park in a garage down the street for $25 each time you exit. I had booked quickly and didn’t see that so I was surprised. Staff all over the hotel were so nice. The first night our ac wasn’t working but we were too tired to deal with it until morning. Since we were staying another night they moved us, gave us free valet for the day (We used the self park option and already used a credit card so didn’t want to ask about that) and free breakfasts and access to the lounge with drinks and snacks 24 hrs. They were so accommodating. Rooms were clean, beds were comfortable I’d stay there again.

In short, this lovely establishment would be nothing without it’s friendly, welcoming, polite and phenomenal staff members—not to mention an awesome room servicing crew as well. Thank you so much: Oscar, Cynthia, May and of course Kevin! And gracias mi Bonita amigas por tu servicio de limpieza! Your kindness and genuine care made this First Responder “a happy camper.” It was a true pleasure meeting you all and experiencing such WORLD CLASS CUSTOMER SERVICE! May God continue to bless you all!!!

It's a pretty good hotel in the Chinese district, and it feels good value for money. The hotel has a lobby, free parking lot, and Chinese service. Overall, it is good. I recommend that you choose it first when traveling here.