Featured Hotels near Sir Hans Sloane, London

The worst hotel stay I have experienced! Arrived after a hectic day at work only to be greeted by the rudest receptionist I have ever encountered. I travel and stay in London on a weekly basis and have never experienced customer service like it. Receptionist was agrresive in attitude and demanded a cash payment of £100 on entering the hotel. I explained I had paid in adance in full via booking.com with no notification at time of booking that a deposit would be required. Rudely demanded of photo ID and notified a charge of £250 would be taken for evidence of drug use. I am a professional business customer and this was so poorly judged by staff. I was told I was emailed on booking that cash deposit of £100 would be demanded on booking 2 weeks prior. Communication was provided on the day at 9.00am via booking.com email and was not seen due to being at work. Was told I should walk to a cash point in the rain with little direction as to where the nearest cash point was. It was pouring with rain, getting dark and I was a lone female customer. Receptionist replied that she was happy to cancel my booking if I preferred . The day of the queen's return to buckingham Palace with no chance of securing an alternative hotel. After returning with the cash I was given a key card with no holder with room number on. I made my way to my room after clarifying room number twice, staff area doors in corridors left open exposing dirty laundry, key card device broken off door, semen stains on wall, public hair on top of bed sheets. Mortified, so much so I didn't get under the sheets for fear of what I would find. Tried to have a wash to find the shower gel had been topped up 3 quarters with water from a previous guest. Worst stay of my life!!! Unsafe and should be closed down!!

This is a very nice hotel, in a prime location. As I was visiting for a stint in the National Archives in Kew, it was ideally placed for me between That and the super busy inner city. The rooms are small but comfortable. The whole place is squeeky clean, which was more important for me than size - I did not plan to be in the room other than for sleeping. The area is teeming with nice cafés tto grab breakfast, which I usually prefer anyway to eating at the hotel. The rooms could do well with a small fridge, even though I am not a minibar user. The staff are super nice and helpful, I really felt welcome.

I understand that you get what you pay for and we have stayed in an EasyHotel before (the one in Victoria) so we knew what to expect, but it could have been cleaner and better maintained. We stayed in one of the windowless rooms as we were just going to a concert at the Royal Albert hall and leaving straight away in the morning, so we really only needed a bed and a bathroom, so the no window wasn't an issue and made the room cheaper. We also knew that EasyHotels don't usually have tea/coffee facilities and the rooms are very small so there is no drawers/wardrobe etc. which we were fine with as we just wanted a cheap room for one night. My issue was with the fact that the bathroom sink appeared to not have been cleaned properly - there was makeup and hairs in it.. Also one of the walls around the mirror had not been finished painted so was kind of just bare concrete. Next, inside the room, the walls had big dents in them and the wall panels were kind of coming away from the wall which hadn't been fixed.. The walls are also quite thin and I woke up a couple of times in the night to noises coming from other rooms. Lastly it seemed like a child had put the bedding on - we had to put the sheet on ourselves as it had practically just been laid on the bed without being tucked in, there was a hole in the duvet cover, and the mattress was extremely lumpy with a big hole right in the middle meaning we were rolling into each other all night into this dip in the middle haha.. Another thing which bothers me (which is just a cosmetic observation really) is that the rooms are lined with that grey industrial lino you would find in a school corridor or hospital, they could have at least used wood-effect lino - same price but a much nicer, homey vibe. We were only there overnight so just around 9 hours approx. But still these are all issues which could be easily fixed with some proper upkeep. On a positive note the 24 hour check in is great and the staff were very friendly and helpful. The TV in the room worked fine and we had no issues with the shower/toilet etc. Location is also easy walking distance from the Royal Albert Hall.

My office booked a room, most probably, through Expedia. The voucher generated thusly was handed to me by my office travel agent mentioned a single room with a twin bed. Upon check-in, I got half a room under the staircase with a half bed (even kids have bigger bed than that) that was made of cheap compressed wood, the stuff Ikea puts in its flatpack. The cupboard wobbled as one opened the door and there was barely space to move. The lift to the floor did not generate the impression, it would get you there safely. The bathroom sink could not be used because it was so slim, it barely jutted out of the wall. Hair on the towels and bed were included free in my room. The hotel is apparently refurbished and yet has stained carpets, as well as, mysterious stains on the bed, table, etc. The breakfast in their partner hotel located just across is not worth booking - the food choice is pedestrian and you can get quality breakfast well within the price at any food place in London. When I called the receptionist (Stefanie/Stephanie) today (24.06.2022 at 14:44), i.e. one day after checking out to find out why this discrepancy between my office booking and the offered room happened, she started screaming at me and said, I was speaking nonsense. After quite a few rounds of try to gently speak to her, I gave up and asked for her manager. She said Manager is not here and kept on shouting. I hung up, not able to believe that this is the behaviour of a travel and hospitality industry rep. Wow!

Very well located offering impeccable services. The room with terrace is really amazing. Good breakfast and bar.

Overall, my stay at Dreamtel London Kensington Hotel was a mixed experience. The location of the hotel is fantastic, making it convenient to explore the vibrant neighborhood and nearby attractions. However, I was disappointed with the amenities provided. Several issues were encountered, including broken table lamps and a malfunctioning hairdryer. With some improvements to the amenities, particularly ensuring that all equipment is in proper working order, Dreamtel London Kensington Hotel has the potential to provide a more satisfactory guest experience.

I am CEO - Founder of a tour operator business and I travel a lot. I stayed at this hotel for a business event and I can honestly say that I was not satisfied for the following reasons: . Clean hotel but in need of a refurb. The 80's style is outdated . The pool and spa have not yet been reopened since the Covid period . The team in the breakfast room is not friendly at all. Rude staff, they asked me my room number and after I told them this they asked me ”Have you ever been here” A question that reveals suspicion, lack of professionalism and kindness . Finally, the hotel is located near Battersea Park but the underground station takes about 20 minutes on foot to reach it (even if there are buses nearby) it is not at all comfortable to have a hotel so far from the underground station. Getting around London with the underground is essential Final exhortation: book your leisure and business travel elsewhere in London. There are much better hotels with excellent value for money

At first we were put in the lower ground - the room was dusty, very small and the window would not open. When we spoke with the manager he moved us and was very accommodating with us - it was a free upgrade which we greatly appreciated and made our trip so much more comfortable. The new room was on floor 3 with a lovely view of the gardens opposite and was very clean. The location really sold this hotel for us - close to 3 stations, great pub on the corner, lots of places to eat in Notting Hill, 10 mins walk from Portobello Rd. The breakfast was not included as advertised, but it did not look appetising to us so we opted to go out rather than pay £7 to eat at the hotel. There are limitless options.

Good location near bus/trains. Smugglers Way is quieter than you might think it would be. I asked for an accessible room and my room was on the ground floor, and it had a shower wet room. The shower was not very powerful but it was adequate. The room was clean and the air con worked well (needed in the heatwave). I would say everything was good except the price (155) and the 'free' breakfast. The breakfast was a complete free-for-all with people all over the place and no signage (would help if people queued in one direction I think). 2 of the 4 hot items were empty (no bacon or scrambled egg); we were told a 20 minute wait for more croissants, there were no pastries left and at one point they even ran out of bread. This was at 9am so not at the end of breakfast service. I wanted porridge and it wasn't clear that this was an item you had to ask for, there was no-one to ask anyway! It would have been good if a member of staff was on hand in the breakfast area to refill and advise customers. There was one member of staff trying to clear all the tables and she was being asked lots of questions and ”clear this table now” by impolite customers. You could not sit at an empty clean table because she was so overstretched. She was clearly doing her best and staying polite and helpful. As I checked out someone was ranting about the breakfast to the staff so they were also unhappy with it. It is the worst breakfast I've ever had in a hotel and I have stayed in a good number of them! I have been bitten by an insect/flea or something on my foot and I was wearing socks at all times except in the hotel room so I can only assume it was something in the room? I understand they do let pets in this hotel so I'm hoping it's not bed bugs!

Y'all, we will return again and again. We just discovered this rather modest and plain building ten months ago. I kid, of course, about the building. It's incredible. Jaw dropping. And, surprisingly, full of natural light. We came back to London just to stay here. Checked out last Sunday. We had a large, quiet suite. We planned for a five night stay, but the French train strike kept us in London, and our suite was available, so we stayed eight nights. A big shout-out to Irene at the front desk who gave us the warmest welcome and took good care of us. Excellent staff all around. Another shout-out to Emmanuel in the Chambers Club, too. This neighborhood rocks, btw. You've got everything here, plus Cornish pasties and Harry Potter at Kings Cross, Google HQs and the restaurants that surround that, and the super cool Coal Drops Yard beyond that. We did a load of laundry across from Mary Shelley's place two blocks away. I ❤️ London. Any issues were minor and this place gets plenty of grace. The shower is piping hot, but the tub, which might sit next to original windows, could not get hot. The jacuzzi in the spa was cold our entire stay. In the Chambers Club, hot food struggled to stay hot. But, y'all, we were in a massive winter storm, and, again, this place gets grace. Oh, and no merch for sale. I would have bought those hand painted cups in our room. And you cannot help but bust into ”Wannabe” on the grand staircase. Enjoy ☮️