Stratford | 1.29km from Loughborough University London
Discover unparalleled luxury and comfort at Hyatt Regency London Stratford, a stylish hotel nestled in the heart of Westfield Stratford’s vibrant urban shopping and entertainment complex. Our prime location offers easy access to the Queen Elizabeth Olympic Park, where iconic venues such as the Copper Box awaits your exploration. Immerse yourself in the elegance of our hotel while enjoying the convenience of being just steps away from the dynamic attractions that make Stratford a captivating destination. When seeking exquisite accommodation amidst the bustling energy of London, our Hyatt Regency is the perfect choice for an unforgettable stay in one of the most exciting districts. Experience the epitome of hospitality at one of the finest hotels in Stratford, London.
GGuest User2022.10.09
Wonderful hotel with excellent location. The room was clean, very comfortable and had great view of the London Stadium. The location was amazing, next to a huge Stratford Shopping Centre and to the subway station with many subway lines. The staff was friendly, professional and very helpful. KUDO to the Concierge Staff, especially NALEEF, DANIEL, AND ONE OTHER GENTLEMAN (sorry! i forgot his name). My wife got pickpocketed in London. The Concierge staff, especially Naleef, went above and beyond their duty to help us to deal with our distress moments. He advised us to report the theft to the London Police, and also the Concierge staff helped us tremendously to deal with our stolen credit cards. We really appreciated what these amazing staff did for us. Thanks so much to Naleef, Daniel and to all the Concierge staff for making us feel so welcome and for all your unforgettable help during our stay. The world needs more of these people like your Concierge staff. Hyatt should be very proud to have these amazing Concierge staff. We certainly will return to this Hyatt hotel in the future and would highly recommend this Hyatt hotel to anyone!
With a stay at Holiday Inn London - Whitechapel, an IHG Hotel, you'll be centrally located in London, within a 5-minute drive of Tower of London and Tower Bridge. This 4-star hotel is 1.9 mi (3 km) from London Bridge and 2 mi (3.2 km) from St. Paul's Cathedral.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include a television in a common area and a banquet hall.
Stop by 5 Cavell Street Kitchen for lunch, dinner, or brunch, where this restaurant specializes in British cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in London? This hotel has facilities measuring 850 square feet (79 square meters), including a conference center.
Make yourself at home in one of the 140 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.07.23
The entire staff at this location has gone above and beyond to make our stay of 8 nights so memorable for my first visit to this lovely city. Flor greeted us every morning with such a warm smile and heartfelt “Good Morning” and always asked about our day before and what we were doing today. The walk to the Whitechapel tube stop was very short and access to the bus station was just across the street. Two grocery stores and several fast food restaurants within the area. I would recommend this hotel to anyone!
With a stay at Leman Locke, you'll be centrally located in London, a 10-minute walk from Tower of London and 11 minutes by foot from The Gherkin. This aparthotel is 0.7 mi (1.2 km) from Tower Bridge and 1.6 mi (2.5 km) from London Bridge. Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless Internet access. Satisfy your appetite at Frequency Coffee . Mingle with other guests at the complimentary reception, held daily. Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. Make yourself at home in the air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 32-inch LCD televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided weekly.
AAnonymous User2024.05.18
Cleanliness - Overall, it is clean. However, there were strands of hair on the sofa, below the cushion, and under the blanket. Bathroom is huge
Location - It is walking distance from Aldgate East Metro. Not centrally located, area seems to be a business district. There is no lift or escalator in this metro station, so having 2 heavy luggages, is a challenge.
Service - Excellent service and friendly team, though they are unable to hold the luggage overnight as i had to do a separate trip to other cities. They provided me with a fan for ventilation as the room was tucked in a corner, which the aircron vent was in the living room. However, due to the layout of the room, the aircon was not able to 'flow' into the room
Amenities - The kettle was abit rusty, a change was done immediately Room was well equipped, washer cum dryer, fridge, microwave, dishwasher, oven, wifi and tv (which can sync and cast music and shows from the phone).
Summary - Its a well equipped one bed studio, fully equipped. It will be close to perfect if the ventilation was better. The 'old' concrete wall (i believe) was the previous location of the TV, needs works to make good as it is unsightly and/or perhaps it can be knocked down? It will be good if there is working table and chair instead of using the dining table and chair to work on.
overall, i enjoyed my stay !
Excellent
79 reviews
4.5/5
Price from
S$ 176
per night
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You'll be centrally located in London with a stay at Leonardo Royal London Tower Bridge, within a 15-minute walk of Tower Bridge and Tower of London. This 4-star hotel is 1.3 mi (2.1 km) from Borough Market and 1.5 mi (2.4 km) from Museum of London.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Enjoy Modern European cuisine at Leo's, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in London? This hotel has facilities measuring 11707 square feet (1088 square meters), including a conference center.
Make yourself at home in one of the 370 guestrooms featuring espresso makers and LED televisions. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
CCarlo Sheldrake2024.12.19
Absolutely amazing visit for my Girlfriends Birthday. The team really went to town organising an amazing room with balloons and cholocates. The check in team were soo friendly and even let us leave our bags early before we checked in to allow us to go out for lunch. Absolutely incredible stay, I can’t wait to book my next visit. The spa facilities were amazing the the swimming pool was very clean and fresh towels provided. I couldn’t recommend this hotel enough.
Thank you soo much, you made our stay very special.
With a stay at Leonardo Royal London St Paul’s, you'll be centrally located in London, a 3-minute walk from St. Paul's Cathedral and a 3-minute drive from Tower of London. This 4-star hotel is 1.3 mi (2.1 km) from London Eye and 1.5 mi (2.4 km) from Tower Bridge.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. Planning an event in London? This hotel has facilities measuring 21528 square feet (2000 square meters), including conference space.
Stay in one of 459 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2023.03.08
Hotel was nice room was a little over looked by neighbouring buildings but room was spacious hotel in good location st Paul’s cathedral right outside door. Easy walk to South bank and Tower of London .Breakfast plenty of options but a little lukewarm but it was buffet .. pool and spa nice but busy and noisy can’t comment on bar or restaurant as did not use overall a nice stay would stay again
A stay at Citadines Apart'hotel Holborn-Covent Garden London places you in the heart of London, within a 15-minute walk of The British Museum and Leicester Square. This 4-star aparthotel is 1.1 mi (1.7 km) from Trafalgar Square and 1.2 mi (2 km) from Piccadilly Circus.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a fireplace in the lobby. This Art Deco aparthotel also features tour/ticket assistance and discounted use of a nearby fitness facility.
Grab a bite from the grocery/convenience store serving guests of Citadines Apart'hotel Holborn-Covent Garden London. To-go breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 192 guestrooms, featuring kitchenettes with refrigerators and stovetops. Wired and wireless Internet access is complimentary, while 21-inch LCD televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2023.02.26
Let start with some positives:- Great location, very close to tube station, supermarkets, cafes, restaurants, and within walking distance of many tourist attractions. The area is very safe with both foot and vehicle traffic, travelling as a solo female I never felt unsafe at any time of the day or early evening. The room was well appointed with all you needed in a well set up mini kitchen for cooking some meals, although there was occasionally a cooking smell in the hallways when other guests were cooking something very strong. The main areas, including a fantastic (app. required) laundry were always clean and tidy. There is a seating area adjacent to reception where you can make yourself a drink and relax. The bed was comfortable and the bathroom mid grade with hot water (more about that later) Now to the negatives:- There were two issues whilst I was staying here, one was no hot water for one weekend and no wifi for another weekend. Whilst these issues do occur I'm sure at other hotels from time to time the communication was poor around these issues, with staff not able to answer when these issues would be resolved. After quite a few to and fro's the reception staff finally found another hotel for me for one night so at least I could have a shower. Before I checked out I took the oppurtunity to sit down with Marco, the front officer manager to provide him with my constructive feedback about my stay and the issues including communication. Marco thanked me for taking the time to speak to him, and hopefully my feedback will assist management in future if issues like this arise again. Although these issues did arise and detracted from my overall happiness with the stay I would be happy to stay here again in future as long as issues identified are dealt with promptly and communication has improved.
Bloomsbury | 7.56km from Loughborough University London
With a stay at Bedford Hotel, you'll be centrally located in London, steps from Russell Square and 6 minutes by foot from The British Museum. This eco-certified hotel is 0.8 mi (1.2 km) from Covent Garden Market and 0.6 mi (0.9 km) from Tottenham Court Road.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services and a reception hall.
Satisfy your appetite at the hotel's restaurant, where you can enjoy drinks at the bar/lounge, take in the garden view, or dine alfresco. Dining is also available at the coffee shop/cafe. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Stay in one of 184 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2022.05.03
Love this hotel, we have stayed here several times. Always made to feel welcome, very helpful and make you feel like one of the family. Rooms are great everything you need from television tea and coffee and biscuits.Bath with a shower which i love. The beds are great, breakfast is first class and the hotel has a very central location to everywhere
Kings Cross-Islington | 7.57km from Loughborough University London
A stay at Pullman London St Pancras places you in the heart of London, within a 5-minute drive of Regent's Park and The British Museum. This 4-star hotel is 1.2 mi (1.9 km) from Camden Markets and 1.7 mi (2.7 km) from ZSL London Zoo.
Be sure to enjoy recreational amenities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.
Enjoy Modern European cuisine at Golden Arrow, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has facilities measuring 9741 square feet (905 square meters), including conference space.
Stay in one of 312 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
GGuest User2024.04.05
The location is great, a few minutes walk from railway and bus stop to Oxford Street is just actoss the street. The modern deco is styllish. The room is spaceous and clean. The bed is very comfortable. The breakfast is very satisfying.
All the staff, in the front desk, at the restaurant and the ones who clean our room were very helpful and nice. I have a wonderful stay and will surely be back.
Bloomsbury | 7.58km from Loughborough University London
With a stay at Kimpton Fitzroy London, an IHG Hotel, you'll be centrally located in London, a 8-minute walk from The British Museum and 11 minutes by foot from British Library. This 5-star hotel is 0.9 mi (1.5 km) from Covent Garden Market and 1.3 mi (2.1 km) from Somerset House.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a ballroom.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services.
Make yourself at home in one of the 334 guestrooms featuring minibars and espresso makers. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.
JJocelyne2024.04.09
From its location and the comfort of the building's exterior to the staff's service attitude, everything scores top marks! Although the hotel's buffet breakfast doesn't offer a wide variety, the quality is excellent, and it was a very comfortable dining experience, with the waitstaff being very attentive! Additionally, the service received at the hotel's main entrance and the exceptional care taken by the staff in handling our heavy luggage during checkout, ensuring it was transported downstairs to the taxi, was commendable. These experiences definitely make us want to return!
Raffles London at The OWO is a culture-moving destination for modern tastemakers, fusing the heritage of its listed home with unparalleled contemporary pleasures. This unique Whitehall hotel is an elegant stage for personal, business, and state occasions.
SSe7enTian2024.05.12
Very good. The experience of staying here is very good in every aspect. I am very satisfied. I like it very much.
Outstanding
72 reviews
4.7/5
Price from
S$ 1,248
per night
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Top 20 Premium Hotels in London
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Top Pick Hotels near Loughborough University London
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Check out our most booked hotels near Loughborough University London from the past 30 days!
No.1
4.5/5
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The Gantry London, Curio Collection by Hilton
Stratford, London | 1.09KM from Loughborough University London
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No.2
4.5/5
154 reviews
Aparthotel Adagio London Stratford
Stratford, London | 1.1KM from Loughborough University London
"Easy to get around""Convenient for shopping"
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No.3
4.5/5
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Stratford, London | 1.14KM from Loughborough University London
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No.4
4.5/5
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Hyatt House London Stratford
Stratford, London | 1.29KM from Loughborough University London
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No.5
3.5/5
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Stratford, London | 0.58KM from Loughborough University London
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3.9/5
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Stratford, London | 1.65KM from Loughborough University London
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Holiday Inn Express London Stratford, an IHG Hotel
Stratford, London | 1.85KM from Loughborough University London
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Latest Reviews for London hotels
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Find highly-rated hotels with real reviews and ratings to find the perfect stay!
4.8/5
Outstanding
GGuest UserBe careful of being unknowingly charged with a ‘discussionary charge of tips’ (supposed to be A Conpulsory charge of tips, don’t be fool by the name, it is non-discussionary) AFTER CHECKING OUT of the hotel. I was being charged with a discussionary charge of the tips on the credit card automatically without being informed upfront after I checked out and left the hotel.
When I checked out, i was informed at the counter that they were closing their account for previous day and they would help me check out my room and email me the invoice of my stay after they finished closing account. As a result, I innocently left the hotel since I thought a 5-star hotel would not have anything gone wrong. However, I was totally wrong until I saw extra charges on my credit card while not receiving any so called invoice from the hotel at all. I then reached out to Trip.com to request for the invoice that they have promised to send to me and it was then I was informed that the extra charges were from a discussionary charge of tips. I wasn’t happy about the way this was done hence I requested for a refund for this since it clearly stated this is a DISCUSSIONARY fee, not a compulsory fee. However, I was informed that this is a Non-refundable fee and my request was denied.
Out of so many hotels I have stayed, it is unbelievable that in a 5-Star hotel, I was forced to pay something that wasn’t even being informed upfront. In addition, with the fee name suggested, it is a discussionary charge of tips NOT a compulsory charge of tips, the hotel has forced the customers to pay it as COMPULSORY CHARGE OF TIPS.
In addition, the hotel services were very inefficient and lot of rooms for improve. We ordered for an in-room meal and we were told that it would take about half an hour to deliver. Hence we waited, and until an hour later, there was no update on our meal and we had to make a call again to check for the progress of our meal. It was then we knew there was a delay in the meal. By the time we done with our meal, we made the call again to request for someone to collect the plates, we literally waited for more than an hour and had to call twice before someone came to pick up the plates.
This shouldn’t have been the service received in a 5-star hotel and the worst of all, the hotel should have more transparency in their charges and should have informed the customers on the charges upfront before the actual charging. When we signed for the amount paid for the meal, there were no statement on the discussionary charge of tips at all, and we didn’t expect there would be as we were not even informed.
It is not that we are unwilling to give the tips and we did give the tips during the stay. However, it made us very uncomfortable that we weren’t informed anything upfront and it was charged to my credit card AFTER we CHECKED OUT of THE HOTEL. It made us feeling very unsafe to provide the credit card to the hotel as they can charge whatever charges they want after checking out the hotel. In addition, it is a discussionary charge, isn’t it should be discussed before I was being charged? If not it should be called a a compulsory charge of tips.
AAndy NooGreat location close to Kings cross /St pancreas Station and not far from attractions, its 2 hotels in 1 that is predominantly used as a transit hotel for overseas tourist on day trips. The hotel is clean, and you need a room key card for the lift to move and also to get to the corridors of your room so security is good.
Downsides are that outside noise enters easily due to the old metal windows and rooms a very warm, it can be noisy throughout the night as people arrive and leave at all times. We had a room with an interconnecting door that the people in the other room tried to open at 1.30 am when they first arrived , they were also incredibly noisey shouting once awake which was at 5am due to sightseeing trips with the noise coming through the doors really easily, so it disrupted our stay . The breakfast was very good with a good selection of full English and continental foods, which set you up for the day ahead. Would we use this hotel again ....possibly
GGuest UserThis hotel is a clean modern hotel which is well maintained. My wife and I stayed here twice, for 3 and 4 days respectively while touring the UK. The rooms were comfortable for sleeping, quiet and the air-conditioning worked well. The bathrooms were well designed and very clean. Housekeeping was fine. The major problem was that both of our rooms were very small and they had virtually no space for clothing. There was no usable drawer space and closets were tiny and had an inadequate number of hangers as well. If you are traveling for other than 1-2 days, there is no place to put anything. Living out of suitcases for 4 days or more does not add to the enjoyment of one's trip. The Breakfast is at best, just OK. There is a minimal amount of fresh fruit and while you can order off a hot breakfast menu, most things we ordered were not very good, so we stopped doing that. The Reception staff was marginally helpful. No one came to help us with our luggage. If you need a taxi or limo to take you to the airport, you are on your own. In addition, the front of the hotel is covered by bus stops so the taxi or limo has to try to find a place to pull us to load or unload. There are just a lot of annoying things about this hotel, some could be remedied, others probably not. For my next visit to London, I will not be staying here.
GGuest UserStay was great until I found out they took money from my bank for breakfast I didn’t take. I stated at check-in I didn’t want breakfast as I was at work early the following day.
I called the hotel for a refund, only to be told I need to send an email to the manager and they would check the cctv to ensure I didn’t attend breakfast.
GGuest UserJust leaving Holiday Inn Sutton and have had a truly wonderful stay. This hotel was used as a base for exploring London and surrounding areas and can't recommend highly enough. Ok we're not talking 5 star luxury, but if you're looking for that common sense should tell you to book elsewhere. However if you're looking for CLEAN (so important) and comfort with EXCELLENT staff then this will be for you! Staff are honestly some of the best I've encountered (even in 5 star hotels) and I don't say that lightly. Restaurant, front desk, housekeeping, health club all an absolute credit to the hotel and brand. Thank you. Nothing was to much trouble and you made our stay really great. It's the morning and evening acknowledements and friendly vibe and all the little touches that really do go a long way. We'll be back and would highly recommend this hotel and if there's a way to reward staff on duty 27th-29th August 2022 please do :)
CChua Yuet LeeWe are stay at this wonderful hotel for one nights.
Here are our honest comments:
1) The location is convenient, just two bus stops away from Terminal 5 by the No. 423 bus.
2) The bedroom is elegant and equipped with modern facilities. It is very clean, comfortable, and comes with high-quality bottled water, tea, coffee, and cookies.
3 )The bedding is also very comfortable for sleeping.
Overall, Keep up the good work and continue to provide high-quality service at a reasonable price for your customers.
Best regards, Kit Chua Malaysia
GGuest UserHotel staff are very welcoming and helpful. The hotel is located perfectly for a visit to West Field shopping complex, 5 minutes walk away. The room we booked was the lowest priced available without breakfast included. It was clean and well presented as you expect for a Hilton. Tea and coffees provided as well as a fridge. The bathroom looked tired with heavy wear around the lower door and skirting given an appearance of shabbiness. That said it was clean. Also thankfully it wasn’t cold outside ( just wet ) as the heating wasn’t functioning.
GGuest UserWe stayed 3 nights here, first night the rooms were wrong, after going to reception the ignorant woman behind reception was no help. Her male colleague changed the rooms on day 2. All 4 rooms were dumps, not fit for 1 star. Our room in the basement was directly above the tube line, you could hear it travelling every few minutes. Health and safety doesn't exist here. Breakfast is basic, no hot food and the milk was sour and stored in a flask. Everywhere except reception is filthy. The bar was closed for 2 of the 3 days we spent here as the barman did not turn up for work and nobody else was authorised to open the bar including the manager. 10 pounds charge to store your luggage while you wait to get checked in!!! While passing through reception at various times we heard at least 6 people complaining about the rooms they had been allocated. Nothing matches the photos online. Windows unlockable, safes not working, corroded tap in the ”newly refurbished bathroom”, showers blocked. Well over priced for what it is. This place is not a hotel!! Unfortunately 0 stars is not an option.
GGuest UserDon’t know where to start. The room it self wasn’t where the reception was, turns out it’s about 100m down the road & round the corner, making the below issues not worth chasing up for a short stay. A horrible smell, Very sewage/stagnant water I would say. Which come from the bathroom sink, which hair & gunge was blocking it leaving a slight blockage. Very cramped, you couldn’t swing a cat around the room. Window latch was damaged, led to feeling insecure even being high up. Dodgy wall fittings. Inc now where to hold the shower head on the wall. Crap little kettle that was broken & burnt my partners hand. Rusty/dusty fan. No bin! All round a pretty grim place. This said room is what my guess is one of a few which is not advertised in the photos when viewing/booking.
AAngelI am writing to provide feedback on our recent stay at your hotel. While the location was excellent, we found that the hotel itself was in need of some improvements.
Firstly, I would like to highlight the positive aspect of our stay, which was the great location of the hotel. It was conveniently situated near various attractions and amenities, allowing us to easily explore the area. This was definitely a major advantage during our visit.
However, we were disappointed with the overall cleanliness and maintenance of the hotel. The rooms appeared to be in need of a deep cleansing, as there were noticeable stains on the carpets and walls. Additionally, the furniture and fixtures seemed worn out and outdated. A fresh coat of paint and new beds would greatly enhance the overall appearance and comfort of the rooms.
Furthermore, we found the lack of a welcoming lobby person to be quite disappointing. Upon arrival, we were not greeted or assisted by any staff members. This lack of hospitality made us feel unwelcome and left a negative impression.
In conclusion, while the location of the hotel was excellent, we believe that improvements are necessary to enhance the overall guest experience. A thorough cleaning, along with updates to the rooms and furniture, would greatly improve the comfort and aesthetics of the hotel. Additionally, having a friendly and welcoming lobby person would contribute to a more positive and enjoyable stay.
P.S. positive side- I truly appreciate the staff at the hotel who made the effort to move us to a more convenient floor. Additionally, it's always a pleasant experience when the breakfast lady is friendly and accommodating.
(No elevator/lift)
(I paid too much for 3nights so I was expecting a good place to relax after 27hours of travelling with a toddler).
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