With a stay at The Dilly, you'll be centrally located in London, steps from Piccadilly Circus and 7 minutes by foot from Leicester Square. This 5-star hotel is 0.5 mi (0.7 km) from Trafalgar Square and 0.7 mi (1.1 km) from Oxford Street.
Enjoy recreational amenities such as a health club and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and a ballroom.
Grab a bite to eat at The Terrace On Piccadilly, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in London? This hotel has facilities measuring 8181 square feet (760 square meters), including conference space.
Make yourself at home in one of the 280 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
GGuest User2022.10.24
The Dilly was probably amazing in the 1980's and 1990's but not much has been updated since then! We stayed in a Dilly Classic room which was perfectly fine, a good size, clean with strong Wifi. The shower was powerful and there was plenty of hot water. I know some people on this site weren't impressed by the breakfast but I thought it was great. Obviously, the location is fabulous. However, I didn't feel the room was up to five-star standard. The coffee was instant and the milk small UHT cartons. There was no fridge or mini-bar (though we were in the 'cheapest' room so may be different elsewhere). The toiletries were cheap and basic (so bring your own), there was no plug by the bed to charge devices overnight and no Blu-tooth speaker which seems to be a given now in higher-end hotels. The style of the room itself was quite dated including the landline next to the toilet which I'm sure was incredibly cool in 1986 :) Overall, if this was a three-or-four-star hotel I'd give it full marks, but as it's a five-star, (and more importantly charging five-star prices), it's lacking in some areas. I believe the hotel is currently 'between owners' which makes sense, as I guess the current owners don't want to invest and are ticking along until the new ones take over. It's not dreadful by any means, but they charge a lot for what you get.
Grosvenor House Suites offers a unique experience for both short and extended stays. It combines the refined services of a luxury property with the privacy comfort and generous living space of a contemporary Mayfair residence.
The 130 suites offer unrivalled spacious accommodation and range from studios to one/two/three/four and five-bedroom Suites and Penthouses all with fully fitted kitchen.
Guests can also enjoy relaxed all day dining in the Atrium exclusive to residents only from early morning to the late evening.
The property features a 24-Hour Cardiovascular Fitness Suite with Free Weights and Resistance Equipment. There is 24/7 room service / complimentary Wi-Fi throughout / in-room spa treatments on request / 24/7 concierge and reception services. Daily maid service / Laundry and pressing service.
Grosvenor House Suites is situated on exclusive Park Lane in the central London and is overlooking iconic Hyde Park just moments from the best of London and offering convenient access to major airports. On our doorstep are exclusive boutique shops on Mount Street and short walk away from renowned Selfridges and Harrods. Whether it is for work or leisure come stay with us for a unique Mayfair experience.
A stay at The Peninsula London places you in the heart of London, within a 5-minute walk of Green Park and Hyde Park. This luxury hotel is 0.7 mi (1.2 km) from Harrods and 0.7 mi (1.2 km) from St. James Park.Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a hair salon, and wedding services.Enjoy British cuisine at Brooklands, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in London? This hotel has facilities measuring 7492 square feet (696 square meters), including conference space. Limited parking is available onsite.Make yourself at home in one of the 190 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and Egyptian cotton sheets. 35-inch LED televisions are provided, with digital programming available. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
GGuest User2024.06.27
Very good, it is a first-class hotel from a global perspective. The overall experience is not in the category of luxury resort, but more like a top business hotel. Adhere to the traditional peninsula layout, which comes from the business travel style of the golden age of 80/90s. Those who like it will like it very much.
Very Good
53 reviews
4.2/5
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Raffles London at The OWO is a culture-moving destination for modern tastemakers, fusing the heritage of its listed home with unparalleled contemporary pleasures. This unique Whitehall hotel is an elegant stage for personal, business, and state occasions.
SSe7enTian2024.05.12
Very good. The experience of staying here is very good in every aspect. I am very satisfied. I like it very much.
With a stay at Park Plaza Westminster Bridge London, you'll be centrally located in London, steps from Southbank Centre Book Market and within a 5-minute walk of Sea Life London Aquarium. This 4-star hotel is 0.1 mi (0.2 km) from Florence Nightingale Museum and 0.2 mi (0.3 km) from Thames River.
Relax at the full-service spa, where you can enjoy body treatments and facials. You can take advantage of recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Enjoy French cuisine at Brasserie Joel, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 1019 air-conditioned rooms featuring minibars and plasma televisions. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
RRena2024.08.15
The hotel was amazing! Spacious, modern, clean and bright!
Located just a minute away from ALL the touristy things- London Eye, Big Ben, Westminster, Buckingham Palace and the Thames River. Would highly recommend and would suggest book directly with hotel.
With a stay at Park Plaza London Waterloo, you'll be centrally located in London, within a 10-minute walk of The Vaults and Florence Nightingale Museum. This eco-certified hotel is 0.3 mi (0.5 km) from Imperial War Museum and 0.4 mi (0.6 km) from Old Vic.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 494 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
GGuest User2024.06.22
The room is smelly when we first checked in to the room, which made the mark for cleanliness low. We didn’t expect that a hotel worth £255 per night would be smelly, but it becomes a lot better after we turned on the air conditioner and waited for a couple hours. So we didn’t complain it. This made our first impression over the hotel bad.
However, the location is quite convenient - just 1-2 stations to popular attractions e.g. Big Ben, London Eye and Westminster.
Service is so-so. Not too bad but I couldn’t feel the enthusiasm of the check-in man.
Amenities - we enjoyed the swimming pool and sauna very much. Please note that you have to book the time slot. No people were swimming in the pool so it seemed to be our private pool, which made us very happy. This is one of the selling point.
Food - we tried the room service. The food was in a good standard but I won’t order again.
Overall, it’s rare to see a 4-star hotel with swimming pool in London so it’s fine. The living cost in London made the price reasonable.
With a stay at Park Plaza London Riverbank in London (London City Centre), you'll be within a 5-minute drive of Big Ben and London Eye. This 4-star hotel is 0.7 mi (1.1 km) from Westminster Abbey and 1.5 mi (2.4 km) from Trafalgar Square.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by Chino Latino, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Make yourself at home in one of the 645 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
GGuest User2024.08.22
Lovely hotel in a great location, check in was disappointing as we arrived at 3:30 and expected to be able to go straight to our room and then go for a swim with my 8 year old grandson but no, gave us a voucher for a free drink at the bar and said come back in 30 minutes but the free drink was house wine or beer which we don’t drink so ended up with a tea 🤦♀️ went back and room still not ready but they then offered free breakfast for our stay and the nice man on reception let us in to the swimming pool which my grandson loved. Finally got into the room at 5:30ish but well worth the wait, lovely and spacious with a great view over the river. Lovely bedding and toiletries smelt divine.
Breakfast was buffet style in the ballroom and there was a great choice for all of us.
Staff were very friendly apart from those in the bar area, served our tea with no milk and then gave us hot milk after we’d asked the server and then we had to ask another server as ours had gone into serve someone else! Didn’t use the bar after that as plenty of places around to try.
Definitely would stay again as location is really good and close to some great restaurants and the tube.
A stay at Holiday Inn London - Kensington High St., an IHG Hotel places you in the heart of London, within a 5-minute drive of Kensington Palace and Royal Albert Hall. This 4-star hotel is 0.9 mi (1.5 km) from Olympia Conference and Exhibition Centre and 3.2 mi (5.2 km) from Buckingham Palace.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.
For lunch or dinner, stop by Boulevard Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 706 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
GGuest User2022.09.30
Visit here often for work. The location is fantastic and the staff are always helpful and nice. The staff that work the Starbucks cafe in the lobby Ali, and Goitom always great me with a warm hello and go above and beyond.
You'll be centrally located in London with a stay at Leonardo Royal London Tower Bridge, within a 15-minute walk of Tower Bridge and Tower of London. This 4-star hotel is 1.3 mi (2.1 km) from Borough Market and 1.5 mi (2.4 km) from Museum of London.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Enjoy Modern European cuisine at Leo's, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in London? This hotel has facilities measuring 11707 square feet (1088 square meters), including a conference center.
Make yourself at home in one of the 370 guestrooms featuring espresso makers and LED televisions. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
GGuest User2024.10.02
Hotel was great. From the moment you walk in it is clean comfortable and has a beautiful smell throughout. The rooms are spacious and the black out blinds cut out every bit of light for a perfect sleep. The staff are friendly and helpful especially so at the restaurant / bar. They have great deals (5 x peroni for £20) and the food for dinner is very nice. Breakfast was also varied and tasty. The gym is small but has everything for a good workout. Best thing about the hotel in my opinion was the spa / pool. Very relaxing to be able to lounge by the pool after using the sauna (which was a great temperature) and you are provided a robe and slippers to make it even more comfortable. The white company shower gels / shampoo and moisturiser are all very nice. Only negative is I think they have been watered down a bit. Overall great!
Discover unparalleled luxury and comfort at Hyatt Regency London Stratford, a stylish hotel nestled in the heart of Westfield Stratford’s vibrant urban shopping and entertainment complex. Our prime location offers easy access to the Queen Elizabeth Olympic Park, where iconic venues such as the Copper Box awaits your exploration. Immerse yourself in the elegance of our hotel while enjoying the convenience of being just steps away from the dynamic attractions that make Stratford a captivating destination. When seeking exquisite accommodation amidst the bustling energy of London, our Hyatt Regency is the perfect choice for an unforgettable stay in one of the most exciting districts. Experience the epitome of hospitality at one of the finest hotels in Stratford, London.
GGuest User2022.10.09
Wonderful hotel with excellent location. The room was clean, very comfortable and had great view of the London Stadium. The location was amazing, next to a huge Stratford Shopping Centre and to the subway station with many subway lines. The staff was friendly, professional and very helpful. KUDO to the Concierge Staff, especially NALEEF, DANIEL, AND ONE OTHER GENTLEMAN (sorry! i forgot his name). My wife got pickpocketed in London. The Concierge staff, especially Naleef, went above and beyond their duty to help us to deal with our distress moments. He advised us to report the theft to the London Police, and also the Concierge staff helped us tremendously to deal with our stolen credit cards. We really appreciated what these amazing staff did for us. Thanks so much to Naleef, Daniel and to all the Concierge staff for making us feel so welcome and for all your unforgettable help during our stay. The world needs more of these people like your Concierge staff. Hyatt should be very proud to have these amazing Concierge staff. We certainly will return to this Hyatt hotel in the future and would highly recommend this Hyatt hotel to anyone!
Outstanding
115 reviews
4.6/5
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S$ 228
per night
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4.7/5
Outstanding
GGuest UserBe careful of being unknowingly charged with a ‘discussionary charge of tips’ (supposed to be A Conpulsory charge of tips, don’t be fool by the name, it is non-discussionary) AFTER CHECKING OUT of the hotel. I was being charged with a discussionary charge of the tips on the credit card automatically without being informed upfront after I checked out and left the hotel.
When I checked out, i was informed at the counter that they were closing their account for previous day and they would help me check out my room and email me the invoice of my stay after they finished closing account. As a result, I innocently left the hotel since I thought a 5-star hotel would not have anything gone wrong. However, I was totally wrong until I saw extra charges on my credit card while not receiving any so called invoice from the hotel at all. I then reached out to Trip.com to request for the invoice that they have promised to send to me and it was then I was informed that the extra charges were from a discussionary charge of tips. I wasn’t happy about the way this was done hence I requested for a refund for this since it clearly stated this is a DISCUSSIONARY fee, not a compulsory fee. However, I was informed that this is a Non-refundable fee and my request was denied.
Out of so many hotels I have stayed, it is unbelievable that in a 5-Star hotel, I was forced to pay something that wasn’t even being informed upfront. In addition, with the fee name suggested, it is a discussionary charge of tips NOT a compulsory charge of tips, the hotel has forced the customers to pay it as COMPULSORY CHARGE OF TIPS.
In addition, the hotel services were very inefficient and lot of rooms for improve. We ordered for an in-room meal and we were told that it would take about half an hour to deliver. Hence we waited, and until an hour later, there was no update on our meal and we had to make a call again to check for the progress of our meal. It was then we knew there was a delay in the meal. By the time we done with our meal, we made the call again to request for someone to collect the plates, we literally waited for more than an hour and had to call twice before someone came to pick up the plates.
This shouldn’t have been the service received in a 5-star hotel and the worst of all, the hotel should have more transparency in their charges and should have informed the customers on the charges upfront before the actual charging. When we signed for the amount paid for the meal, there were no statement on the discussionary charge of tips at all, and we didn’t expect there would be as we were not even informed.
It is not that we are unwilling to give the tips and we did give the tips during the stay. However, it made us very uncomfortable that we weren’t informed anything upfront and it was charged to my credit card AFTER we CHECKED OUT of THE HOTEL. It made us feeling very unsafe to provide the credit card to the hotel as they can charge whatever charges they want after checking out the hotel. In addition, it is a discussionary charge, isn’t it should be discussed before I was being charged? If not it should be called a a compulsory charge of tips.
HHelenI was lucky enough to be able to check in early at midday and make extra use of the spa facilities, which was great. Staff were friendly and helpful, and the hotel was extremely clean. Breakfast was fantastic - one of the best hotel breakfasts I've ever had. Great location for attending events at the O2, especially with the covered walk way to the arena, direct from the hotel. The pool area of the spa is nice but looking slightly tired in places (one of the sets of steps into the pool was broken) and my room was well equipped (with an amazing river view from the 14th floor) but a little characterless. But over all it was very good. I'd stay again!
KKevin1234Very nice hotel attached to the Royal National Hotel with a great location. Rooms were a good size with decent storage. Beds were super comfy and they included a fan in the room in case it was too warm.
The hand soap, shower gel and shampoo smelt amazing!!!!!
Breakfast is in a different area to the main hotel and is very nice.
Staff were very friendly and helpful. I would happily stay here again.
GGuest UserThis hotel is a clean modern hotel which is well maintained. My wife and I stayed here twice, for 3 and 4 days respectively while touring the UK. The rooms were comfortable for sleeping, quiet and the air-conditioning worked well. The bathrooms were well designed and very clean. Housekeeping was fine. The major problem was that both of our rooms were very small and they had virtually no space for clothing. There was no usable drawer space and closets were tiny and had an inadequate number of hangers as well. If you are traveling for other than 1-2 days, there is no place to put anything. Living out of suitcases for 4 days or more does not add to the enjoyment of one's trip. The Breakfast is at best, just OK. There is a minimal amount of fresh fruit and while you can order off a hot breakfast menu, most things we ordered were not very good, so we stopped doing that. The Reception staff was marginally helpful. No one came to help us with our luggage. If you need a taxi or limo to take you to the airport, you are on your own. In addition, the front of the hotel is covered by bus stops so the taxi or limo has to try to find a place to pull us to load or unload. There are just a lot of annoying things about this hotel, some could be remedied, others probably not. For my next visit to London, I will not be staying here.
GGuest UserStay was great until I found out they took money from my bank for breakfast I didn’t take. I stated at check-in I didn’t want breakfast as I was at work early the following day.
I called the hotel for a refund, only to be told I need to send an email to the manager and they would check the cctv to ensure I didn’t attend breakfast.
GGuest UserJust leaving Holiday Inn Sutton and have had a truly wonderful stay. This hotel was used as a base for exploring London and surrounding areas and can't recommend highly enough. Ok we're not talking 5 star luxury, but if you're looking for that common sense should tell you to book elsewhere. However if you're looking for CLEAN (so important) and comfort with EXCELLENT staff then this will be for you! Staff are honestly some of the best I've encountered (even in 5 star hotels) and I don't say that lightly. Restaurant, front desk, housekeeping, health club all an absolute credit to the hotel and brand. Thank you. Nothing was to much trouble and you made our stay really great. It's the morning and evening acknowledements and friendly vibe and all the little touches that really do go a long way. We'll be back and would highly recommend this hotel and if there's a way to reward staff on duty 27th-29th August 2022 please do :)
VVictoria // TheTravelingTeacherThistle was close to the airport and very convenient. Easy to check in to, comfortable room and bed, excellent breakfast I would recommend adding it. Staff were lovely and helpful. Second time staying and would stay again! Access to the Heathrow pods was super convenient too
GGuest UserWe use Royal National each time we visit London which can be a few times a year, in the beginning for location, (its a 5 min walk from Russell Square tube station, 10 mins from the British museum and 15 mins from Oxford Street) but now for its cleanliness and friendliness of the staff, this time we had a complimentary upgrade into a fresh new updated room, the beds are always comfortable and the room is always extremely clean nothing is a problem for the cleaning team and extras such as tea milk etc is always provided as soon as requested. The onsite pub is also a plus offering meals aswell as an outdoor seating area with large screen tv this time showing the euro matches, it wasnt loud or rowdy and being at the back of the hotel we heard nothing. We will continue to use the hotel for each visit we make to London.
GGuest UserWe stayed 3 nights here, first night the rooms were wrong, after going to reception the ignorant woman behind reception was no help. Her male colleague changed the rooms on day 2. All 4 rooms were dumps, not fit for 1 star. Our room in the basement was directly above the tube line, you could hear it travelling every few minutes. Health and safety doesn't exist here. Breakfast is basic, no hot food and the milk was sour and stored in a flask. Everywhere except reception is filthy. The bar was closed for 2 of the 3 days we spent here as the barman did not turn up for work and nobody else was authorised to open the bar including the manager. 10 pounds charge to store your luggage while you wait to get checked in!!! While passing through reception at various times we heard at least 6 people complaining about the rooms they had been allocated. Nothing matches the photos online. Windows unlockable, safes not working, corroded tap in the ”newly refurbished bathroom”, showers blocked. Well over priced for what it is. This place is not a hotel!! Unfortunately 0 stars is not an option.
GGuest UserDon’t know where to start. The room it self wasn’t where the reception was, turns out it’s about 100m down the road & round the corner, making the below issues not worth chasing up for a short stay. A horrible smell, Very sewage/stagnant water I would say. Which come from the bathroom sink, which hair & gunge was blocking it leaving a slight blockage. Very cramped, you couldn’t swing a cat around the room. Window latch was damaged, led to feeling insecure even being high up. Dodgy wall fittings. Inc now where to hold the shower head on the wall. Crap little kettle that was broken & burnt my partners hand. Rusty/dusty fan. No bin! All round a pretty grim place. This said room is what my guess is one of a few which is not advertised in the photos when viewing/booking.
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