SureStay Plus Hotel by Best Western Chicago Lombard Reviews

Everyone was nice, there were breakfast I felt welcomed

What a great property and terrific staff! Helped ease the stress of a delayed business transaction.

I started staying here when I moved from the area. It's convenient to lots of things. It's quiet and comfortable. I like the handicapped baths, although it's hit or miss if you get blasted by one of the showerheads.

Had guests here many times. When I have friends and family this place is convenient for us and guests have never complained. There is a Target in walking distance for any convenience needs.

The Personel are the best, it's so convenient for me. Clean Clean Right price

I love staying here.

Beds were comfortable. Room was clean although there was some smoke smell in the room. Staff was really welcoming and thorough.

The staff was very friendly. Lobby is very clean and it smelled great. Great location and parking available. A breakfast buffet was offered but I didn’t eat at the hotel. The room was a nice size and it included a mini refrigerator. Everything was really good minus the furniture and decorations that were very dated. The sofa was stained and the ceiling inside of the shower was peeling and damaged.

Room was smaller than last time and the chair was very uncomfortable.

Your night person, I believe his name is Patrick, was really great.

Very quiet and very peaceful

First impression in the room...sheets were all wrinkled and so was the skirt around bottom of the bed. Refrigerator froze all our drinks, could not turn it down. Bed was comfortable, room was plenty warm. Breakfasts were good, our room was clean. Motion light in bathroom blinds you in the darkness. No ice on our floor for icebuckets. Clean and comfortable bed were most important. Good for money paid.

The property is in a convenient location, quiet, clean, and best of all secure.

I would have given it 5 stars except for the really strong smells of room deodorant and deodorant in the halls, it was almost triggering my allergies....