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Business travel

M Hotel Ljubljana
4.2/549 Reviews

M Hotel Ljubljana

Ljubljana|1.43km from ploščad biotske različnosti
This is a little story about how important is front of house and that customer service is essential to run a hotel. I can assure I am not a Karen in any way and I am not easy to be annoyed. We came on a business trip for 1 night only, exhausted from the car ride from another side of Slovenia. We came about 5 pm, with 20 degrees and full sunshine outside beaming through glass windows of the hotel. Although it says the hotel has air conditioning after we informed the reception that it doesn’t work, our receptionist ( who looks like she had a bad day) explained that IT IS WINTER. And the air conditioning is not turned on in the whole hotel. Use the windows instead. We then dreamt about the coffee. Not a single kettle to use in the whole hotel, restaurant closed. We couldn’t even buy a bottle of water (no water in the room). We went to town. We received a parking hob with a £20 deposit for the parking space and at night before our very busy departure I wanted to return it. I have been told that I have to unpark my car in the morning, put the parking block up, LEAVE THE CAR IN THE MIDDLE OF THE STREET with no alternative parking available, get myself back to the hotel desk and then give it back. When I said it is quite problematic to do in the morning this way I would like to return tonight, I got reprimanded, rudely, that I have to do it otherwise my deposit will not be given back. I then heard her slagging me off in Slovenian when I was waiting for the elevator. I hope someone takes notes for the staff training… The room was clean and cosy, slightly small to my liking but good value for money.

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Reviews for Ljubljana Hotels

Searching for hotels near ploščad biotske različnosti? Compare room rates and reviews to find your ideal stay.
Ibis Styles Ljubljana the Fuzzy Log
4.1/558 Reviews
My stay at The Fuzzy Log was overall a good stay. The staff were friendly, the shared spaces were fantastic - a fully-stocked kitchen, plenty of lounge space inside and outside, with a few game tables. They had lockers to leave bags pre-check in / post-check out, which is super handy. My deep dive room was very comfy for one person - I don't think you'd comfortably fit two suitcases in the space though. The mattress was okay. The main issues is the cleanliness - the toilets were filthy for almost my entire stay. One bathroom didn't have toilet paper for almost 24hrs, there was pee everywhere all over toilets and the floor, there was water and hair everywhere in the showers. I was truly bewildered because the hostel wasn't rowdy over the weekend so I don't know how they got to be in that state. Also one night, the shared kitchen was full of dirty dishes and food in the sink and on the benches. These are usually complaints directed at the people staying there, not the hostel itself, but I think more truly has to be done to have rules in places and added cleaning.
Ibis Styles Ljubljana the Fuzzy Log
4.3/517 Reviews
The space was quite interesting, mornings on the outside communal terrace were quite memorable, it was quite close to the station which was a plus for me, and the staff were energetic and friendly. I would definitely stay a little longer if I had the chance.
City Hotel Ljubljana
4.5/5133 Reviews
We had high expectations of this hotel and the staff were friendly and the rooms were clean. However, there were some problems which we had not expected in an inner city hotel. We went out for a meal both nights of our stay and when we got back around 9.45 we fancied a drink only to find the bar closed at 10.00pm. On the first night we did have time for a glass of wine but on the second we were told the bar was closed. This was disappointing as we had already been out and did not want to go out again. We had one full day in Ljubljana and the weather was glorious. When we went back to the hotel after being out all day we wanted to go into the Terrace Bar and sit outside with a drink and to read a book. When we approached the entrance to the bar there was a barrier across it. We asked the reception staff if we could go up but were told it was closed for a photo shoot. This is not what we expected on a hot afternoon. The information from the hotel also said there was a restaurant but when we asked were told it was only for group bookings. These little touches make a difference and consequently we would not stop at this hotel again.
Hotel Emonec
4/564 Reviews
This is a really nice little hotel in the heart of Llubljana's historic centre. Our room in the annex at the back was spacious and well-equipped for a three-star hotel. The staff helped us organize affordable parking (no easy feat in Ljubljana!) and located a restaurant for us (many were closed because of the Covid crisis.) A really pleasant stay
Ibis Styles Ljubljana Centre
4.3/5135 Reviews
We just stayed there for one night but the location was great to explore Ljubljana. Beds inside the room were extreme good for an hotel.Reception&service were really friendly. I defeinetly can recommend this place. Only small negative point. Parking lot beside the hotel with 25 Euro per day is not so cheap.
Exe Lev
4.2/593 Reviews
I stayed at the Union Hotel before. In comparison, this hotel has a lot of new facilities, modern feel, and very cost-effective. I like this hotel in terms of the environment. The Union’s breakfast is excellent

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