HanTing Hotel (Lijiang Gucheng Airport Shuttle Bus Station) Reviews

Response from Property: 尊敬的賓客：您好！非常感謝您的高度認可，很高興酒店乾淨衞生、空間寬敞、前台服務貼心讓您住得舒心，選擇漢庭是您對我們最好的肯定，我們會繼續保持優質品質與貼心服務，不辜負每一位客人的信任，期待您再次光臨，祝您旅途愉快、萬事順意！

Response from Property: Dear Guest,Thank you so much for choosing Hanting Hotel (Lijiang Gucheng Airport Shuttle Bus Station) for your 4th visit to Lijiang—what an incredible honor it is to be your consistent choice! We are truly touched by your detailed and heartfelt review.Your kind words about our front desk and housekeeping teams mean the world to them. It warms our hearts to hear that despite the language differences, they were able to understand your needs and make you feel at home—this is exactly the warm service we strive to provide for every guest. We will definitely share your praise with the entire team to encourage them to keep up the great work.We’re delighted that you enjoyed the clean, spacious rooms, reliable hot shower, quality toiletries, and fresh bed linen—attention to these daily details is our top priority, and it’s wonderful to know they met your expectations. We also appreciate your positive feedback on our on-site breakfast option; we hope the variety and value continue to satisfy you on future stays.Thank you for trusting Hanting across different cities and recognizing the consistency of our quality and standards. It brings us immense joy to be your first choice when the location fits. We can’t wait to welcome you back to Lijiang or any other Hanting Hotel on your future travels—please don’t hesitate to reach out if you need any assistance with bookings or special arrangements.Wishing you all the best on your journeys!Warm regards,The Team at Hanting Hotel (Lijiang Gucheng Airport Shuttle Bus Station)

Response from Property: Dear guest, thank you so much for your wonderful review! We are delighted to hear that you found our hotel spotlessly clean, and that our laundry room was convenient for your business trip. We’re happy you enjoyed the comfortable bed and pleasant environment, and we truly appreciate your recommendation. We will keep maintaining our service and quality, and look forward to welcoming you back soon!

Response from Property: Dear Guest,Thank you so much for taking the time to share your wonderful feedback! We’re thrilled to hear that you found our hotel environment quiet and our location easy to locate—these are details we always strive to get right for our guests.Our front desk team works tirelessly to provide warm and helpful service, and it means the world to us that their efforts made a positive impression on you.We can’t wait to welcome you back for another pleasant stay soon!Best regards,The Hotel Team

Response from Property: Thank you so much for your detailed review of our hotel! We are glad to know that you found the room well equipped and quiet, and that breakfast was to your taste. We also provide you with convenient transportation information, indeed, the hotel is very close to the airport Express station, it only takes 75 minutes to get to the airport, the fare is 20 yuan, every 30 minutes, very convenient. We are also happy to help you with your trip to the Old Town. Our hotel is indeed a good choice for travelers looking to escape the hustle and bustle of the Old City or catch a flight the next day. We wil

Response from Property: 您的滿意就像一陣輕風，輕輕柔柔，吹進了漢小馬的心裏，我們會繼續努力，衹為了和您再一次遇見～再多的溢美之詞，都比不上您真心的評價，以寶貝滿意度為標準 ，讓您入住的舒適舒心是我們的最高追求， 咱們早餐品種有很多種喲，每次您過來都會讓您體驗不一樣的早餐，強力推薦您嘗一下咱餐廳的雲南米線，不要忘了咱還有提供免費洗衣服務 ，漢小馬一定會越來越好，期待您再次回家。

Response from Property: Dear guests: Hello! Thank you for your five-star review. At the same time, we sincerely thank you for your love and recognition of us. We are very touched that you remembered the good time here. It is our bounden responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your praise. At the same time We are also more motivated to keep going. The hotel is located next to an office building and has a double-layer soundproof glass design. Not only is the stay quiet and comfortable, but it is also within walking distance of the Municipal People's Hospital, the entrance to the Lijiang Old Town Waterwheel, and the shopping plaza. In addition, the airport bus station is right next to the hotel, which provides great convenience for your travel. We sincerely look forward to your next visit and wish you a happy life!

Response from Property: Thank you very much for your good review! We are glad to hear that you were satisfied with our accommodation and service. Your recognition is a great encouragement to us. We will continue to work hard to improve our service quality and provide you and every guest with a more warm and comfortable accommodation environment. Looking forward to your visit again and wish you a happy life!

Response from Property: Thank you very much for your affirmation and praise of our hotel! We have been committed to providing guests with convenience, comfort and considerate service. I hope every guest can feel the warmth of home. We will continue to work hard to improve our service quality and look forward to seeing you again!

Response from Property: Dear guests: Hello! First of all, thank you very much for taking the time to leave us a message. We are deeply sorry for your poor experience during your stay. Regarding room safety, you are troubled by the fact that the rooms on the first floor do not have anti-theft nets installed. We have fixed limiters on all windows, so you can rest assured about safety issues. We will also strengthen the investigation of such safety hazards in the future. The air conditioner failure has caused you inconvenience. We have arranged maintenance personnel to inspect and repair it. At the same time, we will also strengthen the daily maintenance of the equipment to ensure its normal operation. Regarding the problem of missing blankets, the hotel provides free quilts for you to add. If you have any needs, please contact us during your stay. We are fully aware of the shortcomings of this service and have failed your trust in the chain brand. We once again express our sincere apologies for this. We have reported your feedback to the hotel management and will strengthen staff training to improve service quality and facility maintenance. We hope you can give us another chance and look forward to your stay again. We will try our best to provide you with better service. I wish you a happy life!

Response from Property: “Thank you very much for your affirmation. Our hotel has always been committed to providing guests with a clean and tidy accommodation environment. We are very happy to receive your recognition. As a chain hotel, we do have certain service standards and quality assurance, which is also the direction we are constantly working towards. Regarding the problem you mentioned that the hotel is old and the air conditioning is not hot enough, we are very sorry for the inconvenience. We have recorded your feedback and will inspect and maintain the air conditioning system as soon as possible. At the same time, we will also consider appropriate updates and upgrades to the hotel facilities to enhance your accommodation experience. Thank you again for your valuable comments. We will continue to work hard to improve and look forward to providing you with more comfortable and satisfactory accommodation services next time.”

Response from Property: Thank you very much for your good comments and recommendations! We are happy to make your stay more memorable. Your satisfaction is our greatest pursuit, and we will continue to work hard to ensure that every guest can enjoy a warm and comfortable accommodation environment. Looking forward to seeing you again!

Response from Property: Thank you for your favor and praise of our hotel! We fully understand the importance of strategic location and quality service to guest experience, so we have been committed to providing the most convenient and comfortable service for every guest. Your satisfaction and love are our greatest motivation, and we will continue to work hard to make every guest feel the warmth and comfort of home. We look forward to your next visit and wish you a happy life!

Response from Property: Dear guest, thank you very much for choosing our hotel and sharing such a positive review! We're glad to know that you enjoyed our hotel's convenient amenities, such as washers and dryers, as well as our breakfast service. We are very pleased to see you enjoying local culture such as square dancing. Your satisfaction is our greatest pursuit and we look forward to your visit again!