Guest User
October 18, 2023
The reviews from Ctrip were pretty good. I chose this hotel because I was staying for one night. From the moment I checked in, I felt very casual. There weren’t many services and rules. It was like a very simple guest house, but I thought it didn’t matter. We thought we would just stay one night, but didn't pay much attention to it. Then something even more bizarre and speechless happened. Because the B&B was in an ancient town, we had to catch a flight early the next morning, so we prepared to book a ride. The people at the B&B told us The car outside couldn't come in and I needed their help to call a taxi. Then I canceled the taxi order with Ctrip and asked them to help call it. The appointment time was at 5:30 in the morning. We waited until 5:50 and the car didn't come. Then we dragged our suitcases and walked for nearly 15 minutes to the intersection to take a taxi. The road in the ancient town was uneven, so it was difficult to walk with our suitcases. In addition, we had just come from Shangri-La, so we were a little uncomfortable. , I really don’t understand how such a low-level mistake can happen in a hotel. It’s so weird. I just said sorry afterwards and just wanted to make peace with it. Is this your attitude? Are all B&Bs now so confident? , where did this 4.9 rating come from?
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