With a stay at Flamingo Las Vegas Hotel & Casino in Las Vegas (Las Vegas Strip), you'll be steps from LINQ Promenade and 3 minutes by foot from Forum Shops at Caesars. This casino resort is 0.2 mi (0.3 km) from Colosseum at Caesars Palace and 0.5 mi (0.8 km) from Las Vegas Eiffel Tower.
Relax at the full-service spa, where you can enjoy massages and facials. After enjoying recreational amenities such as a health club and a sauna, a lucky night at the casino is the perfect end to the day. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grab a bite at Carlos 'n Charlies, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars. To-go breakfasts are available daily from 6 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
Stay in one of 3500 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2024.06.24
The room is clean. I asked for a daily clean-up, and the room was cleaned up every day; of course, tips are expected. I booked a ***** view room. I could see the Ceaser Hotel right in front of my big window. The downside of having such a ***** view room is ”disco” noise all night long. I stayed on the 12th floor, but I was woken up by the music every night many times per night. There is no coffee pot as expected. A mini fridge is very cold, enough to keep ”drinks”.
Check-in is about 30 mins on the line, the check-in procedures are quick, about 10 mins. I did not use the check-kiosk to do self-check-in. I used the self-checkout kiosk and it was quick.
The location is at the center of the *****. Very convenient to get everywhere. Food and restaurants are plenty around the hotel.
Please note that if you stay in any hotel on the ***** with ******, you will have to pay additional tax on top of the room rate.
Located in Las Vegas (Las Vegas Strip), Excalibur Hotel & Casino is a 4-minute walk from MGM Grand Garden Arena and 8 minutes by foot from Excalibur Casino. This casino resort is 0.7 mi (1.1 km) from Dolby Live and 0.7 mi (1.2 km) from T-Mobile Arena.
Relax at the full-service spa, where you can enjoy massages. Before a night out at the casino, the 2 outdoor swimming pools and 4 spa tubs are a perfect way to relax and recharge. Additional features at this resort include an arcade/game room, gift shops/newsstands, and tour/ticket assistance.
Enjoy Italian cuisine at Buca di Beppo, one of the resort's many dining establishments, which include 15 restaurants and 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 1:00 PM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Stay in one of 3981 guestrooms featuring Smart televisions. 42-inch flat-screen televisions are provided, with satellite programming available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards.
MMok2024.06.30
No kettle or coffee machine at room. If you need hot water, need to to Starbucks or cafe to buy or ask for it freely if you are lucky. Very troubling. Need to call house keeping for Room clean up , staff may not automatically clean up your room if you not call them.
When you stay at Trump International Hotel Las Vegas in Las Vegas, you'll be in a shopping district, within a 15-minute walk of Treasure Island Casino and Mirage Casino. This 5-star resort is 0.9 mi (1.4 km) from The Venetian Casino and 1.1 mi (1.7 km) from The Linq.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at DJT, or stay in and take advantage of the resort's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free valet parking is available onsite.
Make yourself at home in one of the 1282 guestrooms, featuring kitchens with refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2024.04.20
Overall experience was ok. The lobby was beautiful, there was no odor of smoke, and everyone was very nice. However on the first two days, the TV and internet wasn’t working. I called to have someone come fix our TV, but no one ever came. Then we figured out that the network wasn’t working however we weren’t notified about it. The pillows were awful. I had to fold them in half in order for it to have some type of firmness. Even using the extra pillows didn’t help either. One side of the bed was saggy. One of the bed side table lamp kept flickering on/off the entire time. The shower didn’t drain the water while using. The hallways wasn’t really clean either. There was dust balls on the ground.
Outstanding
374 review
4.6/5
Price from
S$ 136
per night
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Discover a sure thing at Marriott's Grand Chateau, your Las Vegas, Nevada, home away from home. At this premium Vegas resort right off the world-famous Vegas Strip, you’ll choose from comfortable guest rooms or generous one-, two- or 3-bedroom villa rentals that have all the conveniences of home. Perfect for a Las Vegas area group getaway, our family-friendly Las Vegas resort rentals offer thoughtful amenities, including fully equipped kitchens, separate living and dining areas, washers/dryers, and expansive master suites. Stay connected with complimentary Wi-Fi access or relax in front of your flat-screen TV. A rooftop pool and the SkyBar 38 cocktail lounge provide amazing views of the Las Vegas Strip. Plenty of vacation adventures lie just beyond our resort - from the attractions of Las Vegas to sights such as the Grand Canyon and Hoover Dam. Book your Las Vegas resort at Marriott's Grand Chateau, where an exceptional experience awaits.
CCHENYI2020.01.31
No breakfast, but the room is very large and fully equipped. It is also close to the Paragon fountain. It is highly recommended if you do not go to the casino. Parking can only be valet, and tipping is theoretically required.
A stay at Palace Station Hotel and Casino places you in the heart of Las Vegas, within a 5-minute drive of Las Vegas Convention Center and Smith Center for the Performing Arts. This casino resort is 2.1 mi (3.3 km) from Vegas Indoor Skydiving and 3 mi (4.8 km) from Fremont Street Experience.
Try your luck at the casino and enjoy other recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this resort include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy American cuisine at The Charcoal Room, one of the resort's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. Cooked-to-order breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Las Vegas? This resort has 20000 square feet (1858 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 576 guestrooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
GGuest User2022.07.10
I actually stayed here in June of 2018 but there was no options for 2018, only went to 2021. My husband was in a horrific car accident while working in Las Vegas and was in the ICU at the hospital. I stayed here alone for two weeks until he was able to leave the hospital and we drove home. The room I had was recently remodeled and the bathroom was huge with a beautiful glass shower and a long counter space with a large mirror. I loved the bathroom. The bed was high up, super big and so comfortable. The bedding was luxurious and the comforter was top notch, very poofy and soft. The room and bathroom were spotless. There was a housekeeper there, an asian lady, and she was so sweet to me. I had told her what happened with my husband and why I was staying there. She asked how he was doing every day that I saw her and she was very caring. They have a Starbucks and a restaurant that I got dinner from every night and took up to my room. Even though I stayed there alone, I felt safe being there. There was a worker in front of the elevators that you had to show your hotel key and i.d. to before they let you get on the elevators to go up to the rooms and I was glad they were doing that. There was also a bakery there that had alot of yummy desserts to choose from. All of the workers were so polite and professional. I would definitely stay again. It was my first time staying at the Palace.
With a stay at The Ahern Luxury Boutique Hotel, you'll be centrally located in Las Vegas, steps from Las Vegas Festival Grounds and within a 10-minute walk of Stratosphere Tower. This hotel is 0.6 mi (1 km) from Sahara Las Vegas Casino and 1.3 mi (2.1 km) from Las Vegas Convention Center.
Be sure to enjoy recreational amenities, including an attached winery, a 24-hour fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and concierge services.
Enjoy Italian cuisine at Ottimo, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held on select days. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Planning an event in Las Vegas? This hotel has 20000 square feet (1858 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 203 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
EExpat2024.07.12
Made my annual visit back to the US, and this hotel was in the middle of where I needed to be. Once the former Lucky Dragon which did not have proper permits at the time, it seems that Ahearn family is utilizing the space as good multi-purpose. They ventured into a steakhouse, cafe eatery, chocolatiers, a performance dinner theater, and conference venue. The hotel rooms are comfortable, and the staff is quite friendly and professional. The lobby bar closes quite early but The Mint and Golden Steer are next-door, which brings in a lot of locals. I did not try the steakhouse in the hotel, though it’s definitely a solid venue in appearance. There are shopping plazas down the street, but there’s no microwave in the room. There’s not really a point to buy anything to cook. Food is available within the hotel during their opening times, and their breakfast is of a simple yet filling choice of three. I got the avocado three straight days in a row. Mimosas and Espressos blend well with bar options. One of the security guards gave me the background of their conference venue. I was able to buy some books from the very small gift shop. My suggestion is the gift shop can up a notch. I didn’t really use the pool, but the space itself is nice because it’s shaded a good chunk of the day. The position of my own room allowed me to turn the air conditioner off. All the toiletries are in the room, and the housekeeping staff is accommodating if you need anything. I stayed here and the Jockey Club within the first week of the visit, and both hotels are within the same price range despite different locations. Definitely the most logical place to stay if visiting local friends, as I do so on Burner Mondays at The Phoenix. Ahearn has a comedy, singing, and magic show offered with their room. The classic cars near the front lobby were really nice to see. Great job so far, and I look forward to seeing what else they implement there for my next visit.
When you stay at Hilton Grand Vacations Club Paradise Las Vegas in Las Vegas, you'll be in the business district, within a 5-minute drive of Las Vegas Convention Center and Fashion Show Mall. This aparthotel is 2 mi (3.2 km) from The Venetian Expo Center and 2 mi (3.2 km) from Grand Canal Shoppes.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at The Marketplace or snacks in the aparthotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Las Vegas? This aparthotel has facilities measuring 1400 square feet (130 square meters), including conference space. Free self parking is available onsite.
Make yourself at home in one of the 419 guestrooms featuring microwaves and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
GGuest User2022.10.01
Typical high rise Hilton property which needs an updating. Stayed just one night to be off the strip as a pass through Vegas on our way to the Utah parks. Tried to find a decent Hilton property easy to get in and out of, which this property fits the bill. The problem is it’s in a poor location, in a semi rough area and has nothing good about it other than it’s a place for a quick stay. Another issue is we are Diamond Hilton members, and when we asked if there was a room upgrade, we were told by the desk person “we don’t have anything and if there was something, you’d have to pay a higher fee”. That was the most ridiculous answer I’ve heard since we know the hotel was lucky to be half full on a Thursday night. Can’t believe they would tell a loyal Hilton member such nonsense. May have to start being more loyal to Marriott properties after that experience. I would not recommend this Hilton property.
With a stay at The STRAT Hotel, Casino & Tower in Las Vegas (Las Vegas Strip), you'll be a 3-minute drive from Las Vegas Convention Center. This casino resort is 0.1 mi (0.1 km) from Stratosphere Tower and 0.4 mi (0.6 km) from Las Vegas Festival Grounds.
Try your luck at the casino or dip into one of the 2 outdoor swimming pools. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at Top of the World, one of the resort's many dining establishments, which include 9 restaurants and 2 coffee shops/cafes. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars. Cooked-to-order breakfasts are available daily from 6:00 AM to 1:00 PM for a fee.
Featured amenities include limo/town car service, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Stay in one of 2427 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and blackout drapes/curtains.
EEric2024.08.28
I recently had the pleasure of staying at The STRAT Hotel, ****** & Tower, and it was an absolutely unforgettable experience! From the moment I arrived, I was captivated by the vibrant atmosphere and the iconic setting. The check-in process was smooth and efficient, and the staff was incredibly welcoming and helpful, setting the stage for a fantastic stay.
The room was modern, spacious, and impeccably clean, with breathtaking views of the Las Vegas skyline. The bed was wonderfully comfortable, making it easy to relax and recharge after a day of exploring the *****. The room’s amenities, including the large flat-screen TV and fast Wi-Fi, added an extra touch of luxury to my stay.
One of the highlights of my visit was the incredible range of dining options available at The STRAT. Whether I was in the mood for a quick bite or a gourmet meal, there was something to satisfy every craving. The STRAT Café offered delicious, well-prepared meals, and the Top of the World restaurant provided an unparalleled dining experience with 360-degree views of Las Vegas.
The ****** was lively and full of energy, offering a wide variety of games and slots to keep me entertained for hours. The hotel’s entertainment options were also top-notch, with great shows and attractions that added to the excitement of my stay.
Of course, the absolute highlight was the SkyPod and the thrilling rides at the top of the tower. The views from the observation deck were simply stunning, and the adrenaline-pumping rides were an experience I’ll never forget!
Overall, my stay at The STRAT Hotel, ****** & Tower was everything I could have hoped for and more. The combination of luxurious accommodations, exceptional dining, exciting entertainment, and world-class views made for an incredible Las Vegas experience. I highly recommend The STRAT to anyone looking for a memorable stay in Las Vegas, and I can’t wait to return!
Downtown - Fremont Street | 8.51km from Festival Center
With a stay at California Hotel and Casino in Las Vegas (Downtown Las Vegas), you'll be a 4-minute walk from Golden Nugget Casino and 8 minutes by foot from Fremont Street Experience. This casino hotel is 0.4 mi (0.7 km) from Fremont Street and 0.4 mi (0.6 km) from The D Casino Hotel.
Try your luck at the casino and enjoy other recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite at Redwood Steakhouse, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 4:00 AM to 1:00 PM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Make yourself at home in one of the 781 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2023.06.26
We had a great stay at the California Hotel and ******. It is more casual. Great table games in the ******, staff was always friendly and accomodating, and the location was perfect. I would recommend the hotel for a reasonable stay in Vegas.
Henderson-Green Valley | 9.25km from Festival Center
Enjoy world famous shows and attractions while relaxing in style - welcome to the new Hampton Inn & Suites Las Vegas Airport hotel.
A desert bordered by the breathtaking views of the awe-inspiring Las Vegas Strip it is easy to see why Las Vegas is known as the Entertainment Capital of the World. Our city's vast number of attractions will entertain and educate you at the same time. All of this and more are right at your fingertips and minutes away when you visit the Hampton Inn & Suites Las Vegas Airport hotel. Whether you are a business traveler or vacationer you will want a hotel that offers modern conveniences and excellent service. Look no further than our friendly Las Vegas hotel. Located only minutes from the world famous Las Vegas Strip, directly across from the Sunset Park, our Las Vegas hotel is the perfect spot to rest between all of the fun things to see and do in our great city. Practice your rock climbing skills at the Red Rock Canyon or experience the thrill of seeing one of our many world famous shows and attractions. It's all here, just moments from the Hampton Inn & Suites Las Vegas Airport hotel.
Within miles of various attractions such as:
* Sunset Park
* Callaway Golf Center
* Town Square Mall by Turnberry
* Las Vegas Outlet Center
* Red Rock National Park
* Hoover Dam
* Las Vegas Speedway
* Las Vegas-Henderson Business Parks
Our hotel features top notch accommodations in standard or studio suites ideal for any business traveler or family on vacation. All rooms feature:
For your Comfort
* 49" Flat Screen Televisions
* Showers with glass doors
* Duvet Covers
* Easy to Set Alarm Clock Radio
* In room work desk
* Bath Products
* Ergonomic Desk Chair
* Premium Movie Channels
* Sofa Bed - In Suites Only
For your Convenience
* Coffee maker
* Complimentary On the House hot breakfast
* Hair Dryer
* High Speed Internet Access-No Charge
* Iron and Ironing Board
* Microwave
* Mini Refrigerator
Short and extended stay...
GGuest User2022.08.06
I have stayed here a few times in the past year. Originally I booked this hotel because of it's location and price. You can literally see the airports runway from this hotel, so if you're in need a place to stay on a long layover, or maybe you need to arrive in Vegas a day or two earlier than an event on the strip then this is a good hotel. Staff has always been very kind and accommodating. Rooms are clean and newly renovated. Even if you have a group of 4 you don't feel cramped in the rooms. They do have a small pool if you're looking to cool off in the Vegas heat. They have a great free breakfast and coffee and tea is available 24/7. But I would not stay here if it's your first time visiting Las Vegas or if you're interested in visiting the strip. There is nothing near by and you will need to uber to sightsee or find restaurant options. Otherwise this place is great for a quick stay!
Excellent
105 review
4.3/5
Price from
S$ 185
per night
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4.6/5
Outstanding
GGuest UserI can't possibly express how extraordinary this property and its staff are.. I took a big gamble and placed 6 of our business team here over a conference week even though it was a brand newly rolled out hotel and ****** (which can be problematic typically until they can smooth things out with a bit of time under their belts) but not here! From the very moment we arrived we have been treated like VVIPs in every single way by each and every staff member across the board starting with extraordinary automatic upgrades for our entire team by the utterly charming front desk clerks to absolutely beautifully appointed two room Royal Suites with fantastic views of The ***** and Sphere. The location for anyone attending the Convention Center is one of the best possible placements on the entire ***** and is an easy convenient walk back and forth. The ****** is one of the nicest that we have ever gambled in with gorgeous custom made and super comfortable table seating (just 5 to a blackjack table vs being crammed with 6) with high caliber dealers and pit bosses. The dining options are absolutely first class and exceed expectations in every way with an incredibly varied selection of options that did not disappoint a single time throughout our weeklong stay. Dons Prime stands out as not only the best steakhouse experience in Las Vegas but was voted by our group as one of the top ten restaurants we had all dined in EVER (and that's a high bar with this well traveled group)... Even the food court was exceptional with fantastic made to order bagel sandwiches in the mornings and fabulous pizza as a quick afternoon snack. The cocktail staff was also some of the best that we have experienced as well .. Special mentions go to the lovely lovely ladies at the utterly stunning Bleau Bar positioned at the epicenter of the ******. The girls that assist you with finding a table at this bar go above and beyond to accommodate in even the most hectic of circumstances and work really hard to stay on top of the table turns to move patrons through swiftly and flawlessly to make way for new guests. We experienced them twice and were blown away by how hard they worked to secure lovely seating for our group both times. I truly can't say enough good about this entire experience and we are now firm converts from our previous favorite Aria and are now 100% Team Fontainebleau any time we are in Vegas. Can't wait to return ! Well done on what had to be one very difficult road to get open and staffed to such a flawless effect.
GGuest UserSome time ago we purchased a four night, five day ”update selling package” from The Elara from Hilton. I had to travel alone because my wife has been doctoring for what was believed to be a pinched nerve in her back. She was unable to walk without pain, and the doctors suggested it would be better if she didn't travel. I arrived in Vegas about 8:45 am, and got to the Elara at 9:15 am. Check in time is 4:00 pm, but luckily enough they had a One bedroom room open for me. Best check in experience we have ever had at that facility. I thought it was going to be a great time in Vegas. I had scheduled a time for a timeshare presentation at 10:30 am on Friday. Since I was alone, I went in on Thursday as asked if I could move it up to 8:30 am which they did. I was given a lanyard with a card on it, and was told there would be a group meeting at 8:30. I went to the meeting with about 20 other people. It lasted about 10 minutes, then salespeople went around and took the couples to a private meeting. I was the last one selected, and they asked me where my wife was. I told them of her health issues, and that she was unable to travel. I was told by the receptionist that I could not take the ”review meeting” since my wife was not with me. I told them of her health issues and after a few more minutes she came back and told me that it was illegal in the state of Nevada to allow me a solo meeting. Then the gal told me that she couldn't reach the sales manager, but he would call me soon. I said ”are you certain he will call me?” and she said oh yes, he always returns calls, and you will hear from him for certain before the end of the day. That never happened. In late afternoon I starting calling to find out what was going on. No one ever answered the phone. I called many times from Friday through Sunday and no one ever answered the phone or returned my call. They were not open Saturday or Sunday, I later found out. Starting another round of calls Monday, after I had already moved to a different, Embassy Suites Hotel also in Las Vegas. I bet I talked to 3 or 4 more people and finally I got to talk to a helpful person, name of Rose Marie. She told me that since I didn't listen to the timeshare presentation I had to pay $752.78 for my 4 night stay, less the $247.78 I had prepaid for the 4 day package. I told Rose Marie that I would not pay that price because if the sales manager would have called me back on Friday as I had been promised he would do, I would have been out of that room about 15 minutes after he called me, and moved to a more reasonable hotel. Rose Marie went back to her manager a few times, and I got the extra charge for the rental cut in half. $252.50 was the new amount that I had to pay. Better than double that price, but still 100% unreasonable based on what I had paid for the 4 day package. I thanked Rose Marie many times for doing a job that I was sorry she had to perform. She agreed that she knew that what I told h
GGuest UserREAD THIS BEFORE BOOKING! This hotel tries to charge you double resort fee hoping you don’t notice. We were told we can express check out and just drop the key, and then they will automatically charge your credit card on file. Thank goodness we clicked into bill details at express checkout before we left and found the double charge. We had read reviews ahead of time that they double charge resort fee, but just didn’t think it could be true for a 5 star resort. We had to line up at the check out desk to inquire the situation. The manager at the check out desk, Tony was very rude and blamed it on a system glitch, which sounds like complete BS since why would it even be a possible selection to double charge a room for resort fee in the first place, it’s highly suspicious. We are extremely disappointed in this hotel, they wouldn’t even acknowledge an apology and said that even if we paid they would catch it afterwards and refund our money, lots of walking around the double charge and how it’s not their fault. Even though there’s a bunch of reviews saying the customer has called and called and the resort wouldn’t give back the double charge. If they had just apologized and said it was their mistake, it would have been okay. The manager made it seem like they were doing us a favor by reversing the double charge. I would not recommend anyone stay at this hotel for this obvious scam and poor service from the manager.
SsknoseyMy main issue was that there was no tea or coffee in the room so you arrive tired and if you want a tea/coffee you have to go straight back out again. Or do without. There was a Dunkin Donnut at the bottom of the block open limited hours for tea but you had to keep an eye as some made it with milk, some didnt. Not consistent service. Tea/coffee in the room is the most important thing after wifi so my 5 days was very uncomfortable.
There was also a mini bar that automatically billed you if you moved any of the stuff when you put your own items in.
The plug sockets were also awkward if you had to use an international adapter so you dont have use of all.
Food all highly expensive but tasty.
I also didnt like that it was a hugely long walk from the entrance of the hotel to my block as I was carrying work equipment and cases/carry ons.
The room and hotel were fine otherwise. Its the tea/cofee and being placed out back when you have tons of luggage for work.
GGuest UserMy stay at NY, NY was great. The ease of checking in was great using the kiosk because lines were long and we had a long flight. Though our room was down the hall, and around the corner and down the hall and around the corner, it was worth the walk. The only thing was we did not have a microwave or a frig which I believe is because we booked through a 3rd party (not sure). I have stayed at other MGM resorts and never had this but it was okay because we were never in the room due to the convention. The only 2 complaints that I have one which is a minor one is the service we received at the Starbucks near the concierge desk/main lobby was not the best. They forgot my lemon loaf and was confused about it when I asked for it (she was concerned about the points we were using and never took our name). However, the one near the Swatch store was much better, less crowded and more friendlier. Secondly, the feeling I received from one of your guests members at the concierge's desk. I was standing in line waiting to ask a question about airport transportation, and the clerk made eye contact with me and then proceeded to look down at his computer. This went on a few more times. A caucasian couple come up behind me, we spoke and stood patiently waiting our turn and the clerk never addresses us. His colleague walked over to get something from the printer and glanced at him. When he finished, I was motioned to come up to the desk, and immediately the other caucasian clerk called the couple up to the desk. I was a little offended but I simply whispered a prayer that God would soften his heart. Now back to a more positive note....We also ate at Tom's Watch Bar, service was great, food was delicious and the vibes were good. For the little ones and the little ones at heart, visit the Hello Kitty Truck located outside between NY, NY and The Park MGM. I would definitely recommend staying here if you can't get into the MGM or Signature.
GGuest UserThe older part of the ****** (the Pyramid) my room was a bit tired and dated. Also stayed in the newer part outside of the Pyramid and room was much nicer and fresher. Some staff were amazing and some were terrible but I guess that’s hospitality for you. Would I stay again? Maybe, maybe not but probably based on location more than anything else. Would aim for mid ***** next time.
DDeanThis is one of the most confusing, poorly signed hotels I've ever been to. Vegas is a busy place and there's so much confusion as to where to go, which section your room is in, and how to get to the parking. The parking is like a maze of poorly signed confusion. The staff are also overwhelmed and don't always have time to help you properly. No room cleaning unless you specifically request it. The one good thing is its location North ***** opposite Ceasers Palace which has better signage and isn't as confusing.
GGuest UserOvernight stay to pick up family for a roadtrip. After almost 12 hrs driving, I was looking forward to a good meal & a beer (the hotel listed a ******, brewery & a couple dining options onsite). Took way too long to check in, got stuck behind a large party & the check in desk seemed short staffed. And ALL the dining options were also showing at least 30 minute waits... ended up with a couple slices of pizza (which were quite good) from the overly smoky ******. The room was in good condition & was comfortable. However, I woke up the next morning to leaf blowers before 8 AM... really?
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