Vienna International Hotel (Kunming Xinluoshiwan South Bus and Subway Station)

Vienna International Hotel (Kunming Xinluoshiwan South Bus and Subway Station) Reviews

Vienna International Hotel (Kunming Xinluoshiwan South Bus and Subway Station)

1F, Building 4, Junfa Guanyunhai Qianyunhui, Xinluosiwan Trade City, Caiyun North Road, Kunming, ChinaView Hotel Details
Vienna International Hotel (Kunming Xinluoshiwan South Bus and Subway Station)
Vienna International Hotel (Kunming Xinluoshiwan South Bus and Subway Station)Vienna International Hotel (Kunming Xinluoshiwan South Bus and Subway Station)Vienna International Hotel (Kunming Xinluoshiwan South Bus and Subway Station)
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Vienna International Hotel (Kunming Xinluoshiwan South Bus and Subway Station) Guest Reviews

4.7/5
Amazing
634 review
Verified reviews
Location4.6
Amenities4.7
Service4.6
Cleanliness4.7
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All Reviews(634)
Positive reviews(619)
Reviews with photos/video(103)
Classy environment(69)
Friendly front desk staff(53)
Awesome amenities(50)
Easy to get around(47)
Delicious breakfast(37)
Close to metro(24)
Would stay again(15)
Many amenities(14)
Negative reviews(15)
Guest User
Superior Twin room
Stayed in Feb 2024
Couples
5 review
3.0/5
Posted on Feb 19, 2024
This hotel is located in a building which has to share elevators with others floors. It makes me feel not safe. Not much things around this hotel to eat or see, you have to take 30 minutes subway to downtown or attractions. Taking about the room, it’s big and new with voice commands. However, the voice commands control the air conditioner which makes me crazy. You have to say the correct words to control it. After I checked in, I have tried many times to operate the air conditioner but it did not work for me. I called the front desk, they send people to control but still didn’t work. After many times trying, he figured out the correct words to say. OMG… if you don’t speak mandarin, don’t stay here. Another big problem is cleaning, see the pictures that I posted, they never clean the floor. I never heard sound of vacuum, the floor still dirty as the first day I checked in. The breakfast is simple but cold, even in the heater. Don’t know why. Overall, it is okay if you don’t mind the problems that I mentioned.
Guest User
Superior Double room
Stayed in Aug 2023
Family
2 review
5.0/5
Outstanding
Posted on Aug 20, 2023
The room is clean, the hotel is a new store, except for the long waiting time for the elevator, everything else is good. Parking is convenient, there is a large supermarket at the door, and the subway station is just across the road. There are a lot of fruits to buy in the small alley next to it, which is super cheap. The breakfast is also rich!
Original TextTranslated by Google
Response from Property: Dear customer, Thank you for staying in Vienna and sharing your experience. The hotel will conduct regular maintenance on the rooms and other various facilities, and improve every detail to provide you with perfect stay enjoyment. All the staff of the hotel sincerely hope that you will still choose to stay at the Vienna International Hotel when you travel next time, and we will look forward to your arrival.
Guest User
Standard Double Room
Stayed in Jul 2023
Business travellers
10 review
5.0/5
Outstanding
Posted on Jul 9, 2023
Except it's hard to find. Everything else is good, I even changed to a bigger room, the price is right, I will continue to support, time is money, wife, wife, happy holidays, mobile browser teacher, mother-in-law, beautiful woman, computer technology Napoleon, forget it, time is money
Original TextTranslated by Google
Response from Property: Dear family: Hello, thank you very much for your recognition and support of Xiaowei. The principle that Xiaowei has always adhered to is to serve every guest who stays with the best service attitude, so that every guest can experience returning home. It feels like home. When you stay in Vienna, you are a part of Vienna. Vienna will always be your home. Xiaowei looks forward to your return home!
Guest User
Standard Double Room
Stayed in May 2023
Friends
5 review
5.0/5
Outstanding
Posted on May 28, 2023
The hotel is very cost-effective, the room is very clean, the point is this affordable hotel, the room is controlled by intelligent voice, the experience is good. The service at the front desk is good. They helped us upgrade the room type. The leftover things were in the room. They even called me and told the front desk about some things that couldn't be handled. The front desk tried to solve it for me. The key The surrounding transportation is convenient, strongly recommended👋
Original TextTranslated by Google
Response from Property: Dear customer, Thank you for staying in Vienna and sharing your experience. The hotel will conduct regular maintenance on the rooms and other various facilities, and improve every detail to provide you with perfect stay enjoyment. All the staff of the hotel sincerely hope that you will still choose to stay at the Vienna International Hotel when you travel next time, and we will look forward to your arrival.
Anonymous User
Executive Double Room
Stayed in May 2023
Couples
2 review
5.0/5
Outstanding
Posted on May 27, 2023
The environment is comfortable and the service is very good. The staff and the lady at the front desk are also very enthusiastic. They can give you a feeling of coming home. The bed is also very comfortable. There is also a small housekeeper to serve you. It is very good. If you get off I will choose his home next time
Original TextTranslated by Google
Response from Property: Dear little host, thank you for your stay and leave your valuable comments. We have been committed to creating a warm and sweet home for you. Your comfortable stay is our highest pursuit. Looking forward to seeing you again!
Guest User
Deluxe Twin room
Stayed in May 2023
Solo travellers
6 review
5.0/5
Outstanding
Posted on May 26, 2023
Facilities: The facilities and equipment look relatively new, the bed is soft and comfortable to sleep on Hygiene: Hygiene is very good, clean and tidy Environment: The floor is very high, and the sunset in the afternoon is beautiful Service: The little brother at the front desk is warm and polite, and the service response is also very timely Overall, the experience is very good. If I have a chance, I will stay here again. I recommend everyone to stay here.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying in Vienna International and leaving your valuable opinions. These opinions are very important to us. We will continue to work hard and continuously improve our facilities and equipment (or service standards). Hope to have the opportunity to continue to serve you, and sincerely look forward to your next visit!
Guest User
Standard Double Room
Stayed in May 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on May 25, 2023
The service of the hotel staff is very good, very professional, the facilities are complete, the rooms are relatively clean, and the location of the hotel is also very good. It is just opposite the Xinluosiwan Trade City and the South Bus Subway Station. It is very convenient. I recommend Vienna for business trips
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your stay. The hotel is located in the core area, with convenient transportation and complete supporting facilities. We also launch special promotions to provide you with more cost-effective room types. Hope to give you a new experience next time! welcome next time!
Guest User
Superior Double room
Stayed in May 2023
Family
2 review
4.7/5
Amazing
Posted on May 25, 2023
Facilities: The room decoration is very new Hygiene: clean and tidy Environment: comfortable Service: The waiters are very enthusiastic The sanitation is very clean, and the waiters are very friendly. The room is equipped with intelligent language, Xiaodu is very interesting, can chat and tell stories, the children are very happy. Every time I come to Xinluosiwan, I live in their house. It is very close to Xinluosiwan and the subway station, so it is very convenient to travel.
Original TextTranslated by Google
Response from Property: Your satisfaction makes us extremely happy. We have always regarded the guests living in the Vienna Hotel as our family, our friends, and our good neighbors, so that every guest who comes to the Vienna Hotel can feel the warmth of home. Remember to come back often to see us~ We will always be here waiting for you!
Manystany
Standard Double Room
Stayed in May 2023
Couples
22 review
5.0/5
Outstanding
Posted on May 19, 2023
The bed in the room is very comfortable, the sanitation is also very clean, new, the room is on a high floor, the view is good, the facilities are complete, the room facilities can be controlled with a smart speaker, it is very novel, the location is also very good, next to the South Bus subway station, Xinluosiwan Commercial City is convenient for travel, and it is also very close to Dounan Flower Market and Wangguan Wetland Service: The service of the hotel staff is very good
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying in Vienna International and leaving your valuable opinions. These opinions are very important to us. We will continue to work hard and continuously improve our facilities and equipment (or service standards). Hope to have the opportunity to continue to serve you, and sincerely look forward to your next visit!
Guest User
Superior Double room
Stayed in May 2023
Friends
7 review
5.0/5
Outstanding
Posted on May 18, 2023
Yueyue service at the front desk is very considerate, the room is very clean, no smell, breakfast is rich, and it is close to Xinluosiwan Commercial City, convenient for shopping, the subway is right next to it, and the high-speed rail station is also close, the room is also upgraded for free, and the price is also very good Affordable, you can also see Dianchi Lake and night view on the 27th floor, the price is also affordable, it is recommended
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying in Vienna International and leaving your valuable opinions. These opinions are very important to us. We will continue to work hard and continuously improve our facilities and equipment (or service standards). Hope to have the opportunity to continue to serve you, and sincerely look forward to your next visit!
Anonymous User
Superior Double room
Stayed in Jan 2023
Business travellers
36 review
1.0/5
Posted on Jan 12, 2023
In a hotel in 2021, the smell in the room is still so strong that I couldn't sleep at night. Breakfast is very low-end, not much. The front desk service was even worse. There was only one waiter and I had to wait for half an hour when I checked in. Before check-in, the hotel front desk confirmed with me on the phone that the invoice was issued, but after I checked out, they told me that it could not be issued, which showed no basic integrity!
Original TextTranslated by Google
Response from Property: Hello dear guests! The hotel's invoices are always issued based on actual sales, and the front desk also issues invoices to you normally. We are very sorry for causing you any trouble. The hotel attaches great importance to the other issues you have reported and has already reported them to the relevant departments for timely rectification. welcome next time!
Anonymous User
Deluxe Double room
Stayed in Jul 2022
Business travellers
2 review
3.7/5
Posted on Jul 21, 2022
Maybe there are more tourists recently, and the front office staff are particularly serious. Obviously if you want to extend your stay, you must make a new room card after completing the previous order. Don’t understand… The hotel breakfast is average, not many varieties, but enough to fill you up. There was a big bulge on the floor of the room we stayed in. The mattress is very comfortable, which is a highlight.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking your precious time to give suggestions and comments to Xiaowei. Your satisfaction is our pursuit. Xiaowei looks forward to your visit again. I wish you a happy life!
Guest User
Superior Twin room
Stayed in May 2024
Friends
6 review
5.0/5
Outstanding
Posted on May 11, 2024
前台小姐姐服務特別熱情,很快就安排好了入住,還給升級了房型,酒店環境很棒,來昆明住了好幾次了,早上有早餐,nice,很滿意設施很新,下次來昆明還住,推薦推薦
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Guest User
Standard Double Room
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 8, 2024
他們家入住體驗挺好的,房間非常乾淨,床品舒適,早餐是自助的,比較豐富,位置就在螺螄灣旁邊,交通也便利。前台服務也很好,有問題及時給處理,這點讓我感覺非常貼心。
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Guest User
Superior Double room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 15, 2024
酒店地理位置很好,旁邊就是地鐵站和汽車站,出行方便,離螺螄灣商貿城也很近,購物也比較方便,服務人員都很熱情,很滿意,值得推薦!
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