Sterling Ooty Fern Hill Reviews
Sterling Ooty Fern Hill
#73, Kundah House Road, Fern Hill, Ooty, IndiaView Hotel Details
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1 night
Sterling Ooty Fern Hill Guest Reviews
4.3/5
Very Good
59 review
Verified reviewsLocation4.3
Amenities4.4
Service4.4
Cleanliness4.3
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All Reviews(59)
Positive reviews(56)
Reviews with photos/video(8)
Negative reviews(3)
Munesh Khawani
Premier Room
Stayed in Dec 2023
Family
2 review
Outstanding
Posted on Dec 19, 2023
Excellent Resort, away from the city rush. The rooms and Bathrooms are clean, Jaya ji at the reception was always helpful.
Overall we had a 3 night pleasant stay, with a beautiful view.
Anonymous User
Premier Room
Stayed in Nov 2023
Couples
7 review
Posted on Nov 3, 2023
Good location and amenities. service is awesome. The buildings are a bit old, but maintained well
Guest User
Premier Room
Stayed in May 2024
Family
2 review
Outstanding
Posted on May 13, 2024
The resort is 5 star property and is well maintained. Location and food is excellent
Moideen Aslam
Premier Room
Stayed in Apr 2024
Family
1 review
Great
Posted on Apr 21, 2024
Property is old rooms flooring needs to be refurbished.
Overall well maintained
muthira
Stayed in Jan 2024
Family
13 review
Posted on Jan 2, 2024
Ed and mattress not comfortable breakfast ok l staff friendly behavior, can fair ok parking lot …, etc
Guest User
Premier Room
Stayed in Apr 2024
Family
1 review
Posted on Apr 13, 2024
Bathrooms are unhygienic. Needs massive upgradation.
Guest User
Classic Room
Stayed in Nov 2023
Family
1 review
Outstanding
Posted on Nov 25, 2023
Nice place to stay for a vacation. Very good ambience. Staffs are very friendly.
benson
Premier Room
Stayed in May 2024
Friends
1 review
Outstanding
Posted on May 25, 2024
Excellent stay and service
Coastal24038853776
Stayed in Apr 2024
Family
Outstanding
Posted on Apr 22, 2024
STAFFIS IS POLITE AND VERY HELPFUL ESPECIALLY MADAM MS, JAYA WHO HELPED US LOT. The ambiance is very good. Thefood was tasty and delicious .
Response from Property: Dear Guest, Thank you so much for your kind words! We are thrilled to hear that you enjoyed our excellent service, ambiance, and delicious food. We will make sure to pass ***** your appreciation to Ms. Jaya. Looking forward to serving you again soon! Sincerely, The Sterling Holidays Team
Ashish K
Stayed in Apr 2024
Family
Outstanding
Posted on Apr 15, 2024
1726 Property is awesome and amazing surroundings and views. Some of the rooms , specially one I stayed was little old and needed some interior work. Breakfast was excellent with lots of choices. Jaya was awesome. She helped with everything we could ask for.
Response from Property: Dear Ashish, Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed your stay at our property in Ooty and found the surroundings and views amazing. We appreciate your comments about the room interiors and will look into it. It's great to know that you loved the breakfast options. Jaya will be delighted to hear your kind words. We look forward to welcoming you back soon! Sincerely, The Sterling Holidays Team
Omsaravanan07
Stayed in Feb 2024
Family
Outstanding
Posted on Feb 27, 2024
Everything is very nice .food are very good .Jaya was very cooperative.room are need and clean room boy Subrata he is making our stay comfortable.Room are view are very good. Play ground also good lot of games is there . Ooty is tourism place so please I will recommend family and friends.again come back soon☺️☺️☺️☺️
Naveenbabu02
Stayed in Feb 2024
Family
Outstanding
Posted on Feb 22, 2024
1601/1601A - 2 families Stay was absolutely great and worth the price paid. Service was great and we were offered room upgrade with great views. Staff was gentle and the hospitality was 5 star. Housekeeping (Mr.Subrata) was always helpful and kept the room clean. Front desk staff(Ms.Jaya) she was very helpful and honest. Restaurant food was good and great options for kids.
Response from Property: Dear Guest, We are thrilled to hear that you had a wonderful stay with us! It's fantastic to know that you enjoyed the service, room upgrade, and hospitality provided by our staff. We appreciate your kind words regarding Mr. Subrata from housekeeping and Ms. Jaya from the front desk. We are delighted that you and your families had a great dining experience as well. Thank you for choosing to stay with us! Sincerely, The Sterling Holidays Team
Saifali_65
Stayed in Feb 2024
Family
Outstanding
Posted on Feb 18, 2024
Hello When I checked into sterling Ooty fren hill, I met miss Jaya , who helped me lot . Here food are very nice, weather also very good, so ***y activities is there , room are need and clean . I will come back again
Response from Property: Dear Saif, Thank you for your kind words! We are thrilled to hear that you enjoyed your stay at Sterling Ooty Fern Hill and that Miss Jaya provided excellent service. We look forward to welcoming you back again soon! Sincerely, The Sterling Holidays Team
Meander22654344600
Stayed in Dec 2023
Couples
Outstanding
Posted on Dec 8, 2023
I want to express my sincere gratitude for the wonderful stay at your hotel. Ms. Jaya at the front office not only greeted us with friendliness but also a warm smile, making our stay truly pleasant. She took great care to secure the best room for us, making our stay wonderful and memorable. The view from the room was spectacular, providing a backdrop to a peaceful and pleasant stay. Overall, we are delighted and happy with our stay. Thank you for the outstanding hospitality!
Response from Property: Dear Guest, Thank you so much for your kind words! We are thrilled to hear that you had a wonderful stay at our hotel. Our team, especially Ms. Jaya, is dedicated to providing excellent service with a friendly smile. We are glad that she was able to secure the best room for you, enhancing your experience. We take pride in offering a spectacular view and creating a peaceful and pleasant a**osphere. Your satisfaction is our top priority, and we are grateful for your compliments. Thank you for choosing our hotel, and we look forward to hosting you again in the future! Sincerely, The Sterling Holidays Team
Guest User
Stayed in May 2024
Family
0 review
Outstanding
Posted on May 25, 2024
Excellent stay and service , especially Jaya from front desk helped us smooth check in and check out. Food was super and excellent. F & B ***ager Chandrasekhar helped us arrange good family buffet 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
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