The things my friend and I loved: in order of preference
1. The level of thoughtfulness exhibited by the staff: their service is not in the face but low-key and results are seen and felt. E.g. Luggage is brought up to the room when I returned to the lobby after check-in time
2. Spaciousness and serenity of the room: great insulation for a peaceful stay and good sleep. You will love the carpet flooring in the entire room. Others have opted for laminates.
3. Together with point 2 above, this is about the fabulous breakfast spread. Some items are not found in other 5 star hotels. There are slight changes for the 2 mornings there and both days offer highlights. The only disappointing thing was that on Sun morning, the plain porridge was largely made up of water. The same thing served on Sat morning was literally fit for the King, a whole world of difference with many grains... Thick porridge for the King was there on Sat morning.
4. Location is highly convenient for more food and shopping in the mall.
5. Complimentary parking, love it!
6. Toiletries and towels are really of a certain class.
Overall, the place oozes luxury and made us feel blessed and at peace. Staying at Pavilion Hotel was the best treat I could give myself. Will be back many times over! Thank you, all staff and Banyan Tree:)