Mercure Kuala Lumpur Trion

Very clean and well located hotel. There are a few restaurants at G level, from Chinese to Arab and to 24 hour convi shop. Gym can be better as there are only treadmill.

2nd time came back to this hotel . Still maintain the cleanliness & service . Definitely will come back again soon .

Friendly and helpful staff. Great service and location , since we mention that the air conditioner is not functioning well the staff help us to change a room immediately

Great view from high level. Near to Sunway Velocity Mall (8mins drive). Has a lot of good food at it surrounding.

Mercure Hotel Trion – Stay from 20–23 Feb I stayed here with my family for three nights. Overall the stay was okay and the hotel was generally clean, which made it comfortable enough for a short trip. The main issue we experienced was the air-conditioning. Even when set to 18°C, the room didn’t feel cold at all, especially at night. Service was a bit inconsistent depending on who you spoke to. When I first asked about parking, a female staff member told me it would be RM10 and that the rate could be adjusted at checkout since I was staying for several days. I confirmed with her that it would still be RM10 even if we entered and exited multiple times. However, when I checked out and handed over my Touch ‘n Go card, another staff member informed me that it was actually RM10 per entry. After I explained what I had been told earlier, he apologized and kindly waived the parking fee for me this time. Aside from that confusion, the stay was generally fine. If you’re looking for a clean and decent place to stay, this hotel is still a reasonable option.

Wonderful hotel. The staff were exceptional and the room was clean, comfortable and well maintained. Just what I needed after a long day of travelling. Highly recommend! The view from my room was amazing.