Anonymous User
September 4, 2021
🧹Sanitation🔔Service: This is obviously room service. Let me talk about the hygiene problem first-when you open the quilt, some millet bugs crawl on the white sheets. Although it is very fictional, I really feel very responsive. Moths are walking on the walls, and the telephone front desk requires electric mosquito coils. The front desk gave me a mosquito coil for ignition without a bracket. I also made a witty bracket and barely used it. It still worked, at least it choked me to death in the room. Let’s talk about the cleaning service staff. Regardless of their attitude and work, they lack the sense of training. They don’t admit any negligence. On the last day, they directly sent the passengers' things along. In the end, although they were found to return them in time, they still let people go. The aftertaste is endless! Let me talk about the quality of service: the problem of mineral water, two or more bottles add 1 yuan 1⃣️ bottle, it is recommended to still have two free bottles➕ 2 bottles free🆓 is more suitable, although the behavior of charging is not much, the experience is very poor, and it is not caring at all Humanized service. Finally, let me talk about the uncle security problem. At night, he was so loud and told others not to talk. My colleagues and I discussed important matters in the lobby. The sound was so small that the front desk didn’t hear it, but he yelled and drove away that night. Others, does he have the right to do this? In the early morning, some of the guest rooms were still resting during the day, so he played some very old-age tunes. Anyway, I didn't understand it, but I was awakened... The mood of the day was not in the same state! I feel that telling this to the front desk seems to be troublesome for me. In short, it makes me feel that it is not the service system that a chain hotel should have, such as a "black hotel" jointly opened by the front desk, guest rooms and security. The feeling of one! In short, please think twice before moving in, the environment is really good, but the service attitude and the hygiene of the sheets really need to be improved! After all, my friends and I will not pay for this price and your service.
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