Garrya Tongsai Bay Samui

Garrya Tongsai Bay Samui Reviews

Garrya Tongsai Bay Samui

84 Moo 5, ThailandView Hotel Details
Garrya Tongsai Bay Samui
Garrya Tongsai Bay SamuiGarrya Tongsai Bay SamuiGarrya Tongsai Bay Samui
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Garrya Tongsai Bay Samui Guest Reviews

4.6/5
Great
79 review
Verified reviews
Location4.6
Amenities4.4
Service4.7
Cleanliness4.6
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All Reviews(79)
Positive reviews(77)
Reviews with photos/video(14)
Awesome stay(16)
Friendly host(16)
Loved the view(8)
Quiet & comfortable(6)
Negative reviews(2)
Sujittra Choochuay
Tongsai Seaview Pool Villa
Stayed in May 2024
Couples
4 review
4.7/5
Amazing
Posted on May 4, 2024
Amazing staff Great location Very nice and quiet
6/9
Response from Property: Dear Sujittra,Thank you for your review. We're delighted to hear that you had a great experience with us. It's wonderful that you found our staff amazing, our location great, and the atmosphere nice and quiet. We hope to welcome you back soon for another enjoyable stay.Warm regards,Mark HarrisonHotel Manager
Anonymous User
Seafront Suite
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 5, 2024
Amazing retreat experience. Beach plus jungle vibes in one go :)
Response from Property: Many thanks for your kind review and excellent rating – it really is very much appreciated. We are very happy to hear that our services made such a positive impression and that you had a memorable holiday experience at Garrya Tongsai Bay Samui. We take great pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us, and we all very much look forward to welcoming you back in the not-too-distant future. Kind regards,Mark HarrisonHotel Manager
Joyce
Seaview Hillside Pool Suite
Stayed in Dec 2023
Couples
1 review
1.7/5
Posted on Dec 29, 2023
We've stayed at many resort hotels in Thailand, and we had really disappointing experience with this one that we planned to celebrate our anniversary. The hotel is located halfway up a hillside with pretty much nothing around, and they promote doing nothing and just enjoying the hotel, which was our plan. When we checked into the room, we tried to lay on the sofa and found that the sofa and cushions smelled really bad, like some disgusting sweaty smell. We informed the reception about it, and they said they would fix it. So, we decided to go to the beach, but the sand was rocky, making it impossible to walk on, and the sea was very wavy too. We then moved to the swimming pool to try and enjoy ourselves, but the staff started washing the floor with a very noisy machine right around the pool. With no usable sofa, walkable beach, or swimming pool we could enjoy ourselves, we went out for dinner and hoped to at least have a hot bath when we returned. When we got back, we discovered that staff had taken away the cushion that smelled the most disgusting, maybe changed the cushion covers, but the sofa itself still smelled bad. We couldn't sit on it without putting fresh towels on it. It was already quite late, and my husband took a shower, but when it was my turn, there was no hot water. So, we couldn't have the hot bath we were looking forward to. The hot tub was actually one of the reasons we booked this hotel. The hotel said they would send an engineer to check, but it was late, and we really didn't want to spent our holiday to keep fixing problems. Another day, while we wanted to get some milk from the fridge for coffee, we found that the milk had already been opened by the previous guest. We informed the manager at the front desk again about the smelly sofa, and she responded that they had already changed the cushion covers. Alright then. Guess that’s the best they could do? There were other issues as well, such as calling for the buggy and them forgetting our order, so we ended up waiting for 15 minutes in the dark at the hotel entrance. We were accidentally locked out on the balcony just by sliding the door closed (housekeeping said the lock had a problem and easily dropped down to lock the door). The phone in the room wasn't working. The fragrance in the room was too strong and gave us headaches. The hairdryer was very weak, and there was no speaker in the room, etc. Our stay was frustrating, and we couldn't enjoy the hotel even a tiny bit. Anniversary celebration was ruined. We thought we could trust the standards of a Banyan Tree hotel.
Guest User
Stayed in Oct 2023
Couples
1 review
3.5/5
Posted on Oct 9, 2023
We stayed at the Garrya Tongsai for 4 nights as part of a relaxation trip. The property is located along a hill with most room balconies facing towards the sea. The property has a good green cover and provides amazing views of the bay. The staff were always smiling and ready to help. Things that were a bit disappointing for the property. The private beach is just pebbles and no sand. During our entire stay, we went to the resort beach only on the first day. Rest of the time, we went outside to the nearby Choengmon beach which is nice and quiet with a sandy beach and great to swim. Also, the pools feel a bit dated compared to other resorts. The rooms were ok but felt slightly small. Not the fanciest but acceptable. Also, the tub is placed on the balcony and fully visible from the pool. Not a big problem, but please keep in mind. We told the staff and after a bit back and forth, they put up a screen to give some privacy. The breakfast, we felt had limited options and the spread did not change much during our stay. The options, especially the local Thai food was lacking any spice or flavour. Also, the fresh fruit lacked much flavours - maybe due to seasonal variations. However, the staff was very friendly and cared for us well. Also, one thing to consider - the property is located on a hill and getting around requires buggies which hotel staff are happily able to provide. However, we felt that it prevented us from being too independent. Also, we had rented a car and the parking is a bit far away. We spent most of the time outside the property as we did not feel that our needs were met by the resort and had to depend On going outside for beach, food etc. Please note that we had already stayed elsewhere for the first half and had hoped for a resort vacation during the final 4 nights which we did not get. A bit disappointed overall.
Response from Property: Dear Guest,Thank you for your review here. We are sad to see that you did not enjoy our resort and its facilities and location as much as we and you hoped for.It is however nice to know that you enjoyed our service and friendliness of our team.Wishing you all the best from sunny Koh Samui,Manuel LangGeneral Manager
Xiao Lao Tou
Stayed in Jul 2023
Family
32 review
5.0/5
Outstanding
Posted on Sep 12, 2023
Me and my brother visit there once and it still remarkable the view is insane, I booked Beachfront Suite Seaview Double Room stay with my brother. what I really like there is the bathtub with sea view that's the gimmick right there tho. Room service are nice, gym's equipment are nice and they got sea view in that room too. Everything is perfect from front to back. Go there, Samui is waiting. Be there or be square B)
Response from Property: Dear Xiao,Thank you for taking the time to write such a glowing review following your recent stay at Garrya Tongsai Bay Samui. It is always really nice to read about guests that had an enjoyable time with us, and we really do appreciate you sharing this with fellow travellers as well.We hope to have the pleasure of welcoming you back to Garrya Tongsai Bay Samui in the near future.Kind regards, Mark HarrisonHotel Manager
Guest User
Beachfront Suite
Stayed in Jan 2023
Couples
5 review
5.0/5
Outstanding
Posted on Apr 2, 2023
Wry nice hotel with great food, service, beach and ocean view
Response from Property: Thank you very much for choosing Garrya Tongsai Bay Samui as your holiday destination and excellent rating. We are very happy to hear that our services made such a positive impression, and that you had a memorable holiday experience staying with us. We take great pride in taking care of our guests, and are very pleased that your expectations were highly met. We look forward to having the opportunity to welcoming you back in the not too distant future. Kind regards, Mark HarrisonHotel Manager
S_Zhn
Stayed in Feb 2024
Friends
12 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The hotel was perfect except that it was very windy and rainy and we couldn't swim on the beach on the day we checked in. Thunder at the front desk of the hotel received us very warmly, and every staff member was super nice. Moreover, the hotel has many free activities that you can participate in~ The water sports were stopped due to bad weather during the day, but we still enjoyed tennis and nature walk. The view point view is worth getting up early~ The hotel guide told us on the way to the view point Due to neglect during the epidemic, 75 rooms need to be renovated, so there are very few guests now. Even though Samui is full during the Spring Festival, you can still find peace here~ The restaurant at fishtale for dinner is super, super, super delicious! Because it was our anniversary, the guest room was decorated and lovely desserts were given for breakfast the next day.
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6/9
Response from Property: Dear 海滩套房带大床,Thank you for sharing your detailed review of your stay with us, and we are delighted to hear that you found our hotel perfect despite the weather challenges.We appreciate your understanding regarding the unfortunate weather conditions that affected your beach experience on the day of check-in. We're glad to hear that Thunder at the hotel front desk provided a warm welcome, and that every staff member was super nice. Our team takes great pride in providing excellent service, and it's nice to see their efforts acknowledged.We're pleased that you were able to make the most of the situation by participating in the hotel's free activities, such as tennis and nature walks. It's wonderful that you still enjoyed your time despite the water sports being temporarily halted due to the weather.The view from the viewpoint sounds like it left a positive impression on you, and we appreciate your early rising to witness it. We're also glad you had a fantastic dining experience at Fish Tales for your anniversary dinner, and we hope the decorated guest room and lovely desserts added a special touch to your celebration.Thank you once again and we hope to have the pleasure of welcoming you back for more celebrations and memorable moments in the near future. Warm regards,Mark HarrisonHotel Manager
Anonymous User
Beachfront Suite
Stayed in Feb 2024
Couples
9 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The environment is good, and the breakfast is more Thai-style. Well, the environment is like a small garden, with rich and colorful content, and the service staff are also very kind. In short, it is a good place, very quiet in the bustle.
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Response from Property: Dear 海滩套房,Thank you for taking the time to share your review. We are very happy to hear that you experienced impeccable service, a beautiful environment, and first-class facilities during your stay with us; we also appreciate your recognition of our rich and diverse vegetation, contributing to the overall ambiance of the hotel.Your tip about our location is valuable information for our future guests, and we're glad you highlighted the serene environment with the sound of crashing waves. We understand that it may not be for everyone, but we are delighted to be the perfect fit for those seeking a tranquil and secluded retreat.Thank you once again and we hope to have the opportunity of welcoming you back to Garrya Tongsai Bay Samui in the not-too-distant future.Warm regards,Mark HarrisonHotel Manager
Guest User
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 11, 2024
First of all, the best thing is: the hotel has beautiful scenery, very quiet, and warm service! Staying in a hotel is very comfortable. Bad points: The breakfast variety is relatively small compared to this price. We went there at the end of January, and the waves on the hotel’s private beach were extremely big! Scary big. There is nothing around. Taxi rides in Koh Samui are very expensive, but there are motorcycle rentals 500 meters away. For safety reasons, we did not rent one. Eating in a hotel is not cheap. There is nothing for children to play with. I write my review very carefully for your reference.
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6/7
Response from Property: Many thanks for your kind review and excellent rating – it really is very much appreciated. We are very happy to hear that our services made such a positive impression and that you had a memorable holiday experience at Garrya Tongsai Bay Samui. We take great pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us, and we all very much look forward to welcoming you back in the not-too-distant future. Kind regards,Mark HarrisonHotel Manager
Guest User
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 31, 2023
The overall environment and location are very good There are mountains and seas There are also many small gifts prepared which are very surprising The service staff are very friendly and enthusiastic Overall highly recommended.
Original TextTranslated by Google
Response from Property: Dear 海滩套房带大床Thank you very much for choosing Garrya Tongsai Bay Samui as your holiday destination, kind words and excellent rating – it really is very much appreciated. We are very happy to hear that our services made such a positive impression, and that you had a memorable holiday experience staying with us. We take great pride in taking care of our guests, and are very pleased that your expectations were highly met. We look forward to having the opportunity to welcoming you back in the not too distant future. Kind regards, Mark HarrisonHotel Manager
Sergei
Seaview Hillside Pool Suite
Stayed in Apr 2024
Couples
2 review
4.0/5
Very Good
Posted on Apr 17, 2024
The hotel is located on the outskirts, the entrance to the sea is not sand, but shell rock. The rooms are tired, all the floors are creaking! There is no point in taking a room with a pool since the water is not boiling (April). Breakfast is also so-so, the only good thing is that they make fresh juices! In general, it’s doubtful that the Luhari hotel is how they position themselves.
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Response from Property: Dear Sergei, Many thanks for your review and very good rating. We hope to have the opportunity of welcoming you back to Garrya Tongsai Bay Samui in the not too distant future.Kind regards, Mark HarrisonHotel Manager
Guest User
Stayed in Oct 2023
Friends
2 review
5.0/5
Outstanding
Posted on Oct 10, 2023
Beautiful facility, great service, breakfast buffet is not of European luxury standard, but very good compared to many other facilities. Very nice view and location in its own bay.
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Response from Property: Dear guest, thank you very much for your great review and praise for our service. Hopefully see you next time on Koh Samui. Manuel LangGeneral Manager
Guest User
Beachfront Suite
Stayed in Sep 2023
Family
8 review
5.0/5
Outstanding
Posted on Oct 5, 2023
I stayed in several hotels in Thailand during November, and this is probably the most satisfying one I stayed at: 1. The beach is beautiful, the water is very clean, and the sea view is unparalleled; 2. The room faces the sea, the view is broad, and the room type pictures are very authentic. high.
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Response from Property: Dear Guest,Thank you very much for your overall great review.We appreciate your feedback and are happy to see that you enjoyed your stay with us.We all here look forward welcoming you again on a future trip to Koh Samui.Kind regards,Manuel Lang
Anonymous User
Tongsai Seaview Pool Villa
Stayed in Sep 2023
Friends
3 review
5.0/5
Outstanding
Posted on Dec 20, 2023
Overall it's pretty good, but the hotel's transportation may not be very convenient. I was very happy after spending a few days soaking in the hotel swimming pool. I spent 100 yuan to experience the hotel's sailboat. The uncle at the helm also taught us how to sail, which was very interesting. The hotel breakfast is average, more Western style. The sand on the hotel's private beach is relatively hard and a bit harsh on the feet.
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Response from Property: Thank you very much for choosing Garrya Tongsai Bay Samui as your holiday destination and excellent rating – it really is very much appreciated. We are very happy to hear that our services made such a positive impression, and that you had a memorable holiday experience staying with us. We take great pride in taking care of our guests, and are very pleased that your expectations were highly met. We look forward to having the opportunity to welcoming you back in the not too distant future. Kind regards, Mark HarrisonHotel Manager
Nicky0811
Beachfront Suite
Stayed in Jun 2023
Friends
1 review
4.0/5
Very Good
Posted on Jun 15, 2023
All aspects are good, but the type of breakfast is slightly less. overall is satisfied. All the staff are very welcoming! No matter when you arrive at the hotel, it will be delivered to the room. There are two pool areas, both are nice. But I forgot to take a picture of the swimming pool above. It is smaller and not very deep. It is suitable for young people to pose for pictures!
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Response from Property: Dear Nicky,Many thanks for your kind review and very good rating – it really is very much appreciated. We hope to have the opportunity of welcoming you back to Garrya Tongsai Bay Samui in the not too distant future.Kind regards, Mark HarrisonHotel Manager