Kebon Besar Hotels & Accommodations

I stayed here for one night. The staffs were friendly however the room is not comfort enough since it’s quite old and we can hear noise outside of our room. They provided breakfast with many options.

The room was very comfortable

Check in after long day business meeting and can't wait to take break just for taking shower and get a cup of nice coffee...and finally I arrived at Fame Hotel Gading Serpong. I love the hotel especially the color & music, on the check in process it was went well and there's a young lady stand up beside the FO staff listening and observing all the process. The following day I met her again at the Lobby and she approach me just to say hallo, asked about my experience and feedback gently and at the same time she over me a cup of coffee even though she knew I have done my breakfast. I know she's very knew work with Fame Hotel Gading Serpong however she's ( Iren ) is very important asset for the company. I am wring this feedback not because she over me a cup of coffee. She's really showcased her roles as hotelier. Nice to meet you Iren and I will comeback and thank you for your warmest hospitality.

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

The hotel location is easily missed; not well marked. It is at Terminal 1, which is not a busy terminal. There are no lifts fro street level to reception .. the air conditioning unit requires cleaning; and has low output. Minimal services available in the room, and wifi is continually failing .. There are no elevators to higher floors .. would I stay there again .. No!

We stayed 1 night in this hotel. Located far from the main road, but near Kelapa Gading & Sunter. The room is clean with standard size. They have a big hall beside the hotel. The staffs are kind and help us a lot while staying there.

Strategic location, a hotel with a simple concept but does not reduce the comfort of its guests. Wifi is fast, the bed is very comfortable, the clean sheets and the pillows are comfortable (so much I imagined the sheets and a gray pillow gloves in the photo) The size of the room is not too big, not too small. Fit for Indonesian size. The concept of a unique bathroom (the cabin model and the hot water shower that flows smoothly) No key-card required to turn on the electricity system, so I could leave the room with the AC and the lights kept on. A very recomended hotel for travelers who want to stay at affordable prices and comfortable room facilities

I had a layover in Jakarta, but not really enough time to leave the airport for my preferred off site hotel. Also the other airside hotel did not make any accomodations for arriving at 11AM and departing at 4 PM. I would have had to reserve 2 nights. Check in took moderate time. It was somewhat odd that I had to leave 50,000 RP deposit in cash. That is a very small amount of money for a hotel deposit. They stored my luggage onsite which was nice because airport check in was closed. This isn't really a hotel per se, rather it consists of space age looking sleeping pods. The pod is quite small for someone my size 6’4”, but I was able to lay down. They provided headphones (well worn) a bottle of water, a blanket, pillow, and slippers. There isn't much room for storage in the pod and they do provide a storage locker, but the attendant had to hotwire the lock so I kept my carryon in the pod with me. The air conditioner barely worked and the temp inside was 22C which was a bit warm for me. There is a decent sized TV on one end and some well worn headphones as well as USB charging port to charge up a phone or Ipad There is no bathroom. I had to leave the hotel area to use the bathroom in the terminal. It wasn’t a far walk, but a bit inconvenient since I had already put my shoes in the storage locker. There is zero sound insulation in the pod so you hear every word outside in the hall. Overall since I only had a 5 hour layover it was OK and nice to have a tiny bit of privacy. Considering the price it was a satisfactory place to relax for a few hours between flights

The hotel location is strategic, easy to go any where, near from the center of Jakarta (some ministries), the furniture has renew however need to improve about the air condition, some of it has been operating below the standard even we have settled it at 16 degree Celsius but the room temperature still warm.

With a stay at this apartment in South Tangerang, you'll be within a 15-minute drive of Summarecon Mall Serpong and Aeon Mall BSD City. This apartment is 17.9 mi (28.8 km) from Grand Indonesia and 12.6 mi (20.3 km) from Blok M Square.Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.Make yourself comfortable in your apartment. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Conveniences include a desk, and housekeeping is provided daily.