St. Constantin Hotel

Exceptional service & quality from check- in to check-out - stayed for 7 days but could have quite easily stayed another 7. All staff were friendly and helpful and even had a cake brought to my room on my birthday. Nothing was too much trouble and really can not fault the hotel, room, pools, housekeeping or extensive food provision which more than caters for all tastes and requirements. Al a carte restaurant, The Beach, also well worth a visit during your stay to get an idea of a traditional Greek 3 course meal - mixed grill was fantastic and the team working down there all really lovely. Thank you all & have already re-booked for later this year with my daughter. Nothing was too much trouble.

The customer service was excellent. Food are very good. People are very helpful and friendly. The rooms are clean. Close to beaches. Close to shopping. If I will back to Creta I will back there. The best place at inland. Thank you!

When we arrived we were in one of the standard promotional rooms. Felt very dark and almost damp as no sun hit it. Was in the corner next to the family pool/entrainment. We had paid extra for an upgrade so unsure what the basic rooms look like! Was tired looking and in need of some TLC. Slat on the bed broken too and mattress wasn’t that comfortable. Shower wasn’t the best either. We upgraded to a junior suite with poolside entry. Room was much better! Although air con didn’t work which we didn’t discover until the last night when temperatures were higher. Mentioned it to reception and didn’t offer any compensation or apology, informed us we should have contacted reception at 2am when we woke up. To get someone’s to come fix it. Not really what you want in the early hours, a handy person in the room when your wife is trying to sleep. Spa pool was dirty you could see footprints on the bottom of the pool and it was also cold and no towels available (take your own) Was a nice relaxing holiday until a Gaggle of French middle aged guests showed up who were clearly wanting to party more than relax. The hotel is mostly French with entertainment in French also. The all inclusive bar, I went for a beer before it started charging (10pm). It they were changing the barrel when I went back after the barrell was changed said I had to pay. Last day we dined at the “a la carte” restaurant. Food wasn’t very nice at all and the waiter was extremely rude to my wife. Made an inappropriate joke to her about being in a same sex relationship. Most of the staff were nice and went out there way, food was average, junior suite comfortable but I wouldn’t stay again. If you opt for the hotel, do room only and dine locally.

The hotel is more like a complex which is in three. The original build which is the oldest near reception, rooms near the pool with the slides, and the new build rooms as per the photos. We were in room 311 which is the oldest part of the complex. We had a family room with a separate bedroom. Very spacious, very comfy large beds and a hot pressure shower. The staff were amazing, reception, bar, restaurant, and cleaning staff. Nothing was ever an issue. We watched some of the evening entertainment and enjoyable. The fire show is recommended. The food in the restaurant is a 10 out of 10. The hot food and puddings are just amazing, lots of choice, always something different. Some people have previously mentioned airplanes which is true. The north of the island to the east of the airport is under the airport approach. Does it cause you any issues? Not us, you might get 3 in 20 minutes but then nothing for hours. My son slipped getting out of the pool, fell, and banged his head. Reception staff came to offer 1st aid but it was beyond that. They arranged for the local medical center to come to us, unfortunately, his injury required a couple of stitches. Once we got back from the center, they contacted the pharmacy on our behalf and got his meds sent to us. We wanted to hire a car, reception called through to a company and got the car we wanted to be delivered to the hotel. My only criticism of the whole hotel is that in places it requires a tidy-up. Lick of paint here, pool grouting etc but nothing that would stop us coming back.

Very good experience, firstly let me start with the food. Great variety, food for all. My girlfriends is pretty fussy either food and she managed easily to get 2 or 3 plates per meal of different dishes. Also the taste of the food is gorgeous. I think I only found 1 or 2 things I didn't like in my 2 week stay. Also was very clean and regularly kept on top of by the staff, who always walk round with a smile and greeting you as you enter and leave the dinner hall. They have fantastic deserts and a variety of ice creams every day. Always something to eat outside aswell. Very tasty. The rooms are very clean and the hotel in general is very well kept and maintained. Any problems with anything the reception staff are quick to act and always on hand to assist. The animation team are also a good laugh and keep the kids and adults entertained of an afternoon and evening. Overall I would definitely recommend this and would return. Also great weather for october in the area

The staff were friendly and helpful. The food choice was plentiful but needs to be warmer......Al a carte was poor and certainly NOT Al a carte had to buy drinks and no choice from a menu, your allowed one visit per stay, my husband booked it to celebrate my birthday and we were Disappointed we left half way through meal and it ruined my birthday. The entertainment started at 21.30 but free drinks stop at 22.00. The hotel is under the flight path and can be quite loud during the day. Also food could be warmer. Overall staff are great and place is clean

We have been at St.costantine the 2th week of September and can't say nothing bad about the hotel. The restaurant is good could be better but for an all inclusive hotel it s fine.there are many pools around the hotel ( relaxing one, pool bar and animation pool) so there is a choice for everybody. I wanna do a big mention for the animation team Mundial, they are a french team so they meant to be there for the French guest, but they don't care about that, they are there for everybody English and French speakers very impressive and good! Many activities all day long and they always ready to have a chat with you to share their history experience with you. The best part of our holiday is defo the fire show made by the animation team (SIMO AMD KATH) team leader and second team leader, well what to say except WOOOOOOOOW they are definitely artist the passion the heart and the talent they have is admirable, honestly talking we never saw a show like that during our holiday either when we were in some hotel with ";professional show", this fire show is above everything. I wanna thanks all the staff of st.costsntine you are the strong point of the hotel. Last thing again for simo and Kath if you ll be there next season we ll be back otherwise let us know where you re gonna be cause we definitely need to spend another holiday over your hotel. Never change stay as you are. Kissi kissi batchi batchi I love you ciao st.constantine

I spent 2 weeks at st constantin hotel, and the highlight of my experience was the activities and interacting with the animators, all of them are amazing and friendly big shout out to Simone and Kate

The hotel complex was clean & on the whole well maintained with friendly staff. It is quite spread out with no buildings of more than three storeys high, a stunning chapel in the middle, a small shop, it's own restaurant & cocktail bar, spacious dining area, snack bar, poolside bar & effectively 8 swimming pools. There is a reasonably sized lounge at reception and a decent enough sized seating area on a terrace outside, by the bar. There is also a well shaded kids playground with a few bits of apparatus for them to enjoy. 4 of us stayed all-inclusive in 2 spotlessly clean & comfortable rooms (classed as superior rooms) with television, kettle, small fridge, safe (€21 /wk), wifi (€21 /wk approx) and a really good aircon unit. Despite the decor & equipment being the same, our two rooms were quite different with one being split level with a kind of loft bedroom and the other more of a standard room all on one level & a little smaller. We were not in the main hotel complex but in what appeared to have possibly at one time been a small separate development of 8 rooms with its own little pool. Tucked away behind one of the larger blocks it was lovely and peaceful with sun right into the evening. Each room had it's own small veranda with a table and chairs and a clothes drying rack. The rooms had a large 'twin' shower closet with a low level shower head on a flexible hose and a rainfall shower head, you selected your preference with a push pull button. The toilet was separated into another reasonably sized closet with the basin in the room itself. All worked fine with easily controllable temperature controls or flush buttons. Our only gripe with the room was the lack of storage. The wardrobe was tiny and apart from that there were two small bedside shelves and one other small shelf, a part of the fridge & safe housing. The hotel is again spotlessly clean & tidy and is in a quiet location. The flight path into Heraklion goes over the hotel but the planes are high enough that their noise won’t spoil your relaxation. Apart from our own 'secret' pool, their were three other main pool areas. The animation pool, around 1m to 1.5m deep, was in good order & had two slides that ran for a couple of hours a day, at fairly random times, it seemed. Their was also a fountain that was great for a neck & back massage, in the middle. The animation team ran yoga & zumba sessions and darts competitions in a covered area by the pool as well as table tennis, with water polo & aqua aerobics in the pool itself. Sunbed numbers were tight at times but we always managed to get some and their were sufficient umbrellas and gazebo for shade. There was a bar by the pool but it was closed the whole time we were there. The second pool area, right in the middle of the complex, had a main pool that ranged from 0.8m at one end to 1.6m at the other with two shallow toddler and baby pools beside it. We thought of this as the family pool with the all inclusive bar alongside, again ample s