Zaycoland Resort and Hotel

It was ok but can be better

First night, they forgot to turn on the water in my shower. Called front desk and maintenance came to turn it on. Time to use it, the water heater is broken. Took a cold shower. Called front desk again the next day. Promised they will fix it. Came back to my room in the evening and still no one fixed the leaking, no hot water shower. I complained again and maintenance told them it’s broken. Front desk asked me to move to a different room and come back in 2 days. I said no because it’s a hassle going back and forth with my luggage. It took them an hr to fixed it. I thought my nigh**are was over. The shower heater worked for a day. Called front desk again and after 45 mins still no one came. Called again and all they can say “I’m sorry ma’am. I will ask maintenance.”Mind me it’s 11pm already. An hr after still no one came. Don’t waste your money in this place. Go somewhere else.

You still get a smart salute from the front guard as you enter. It is always a nice time staying here to visit the family in Orong. The kids come down and swim in the pool (for a small fee), eat a delicious breakfast with us and witness the multiple weddings and celebrations. The staff are always polite and professional. Take advantage of the great room service menu offered. It satisfied my craving for a Club Sandwich with Coca Cola. Yum-ummm.