We specifically booked a room with a balcony, but upon arrival, we were told our room was already taken. We had to ask about the price difference between what we paid for and what we got, and in the end, we couldn't resolve it; no one was willing to refund the difference on their own. We had to go to the administrator to get toilet paper. We asked for a kettle and were refused. The faucet in the bathroom is coming loose from the sink, and the water pressure is sometimes unstable. The bed had hair on it when we checked in. The window in the room works very strangely, but perhaps that's normal for windows in Turkey. On the positive side, the administrator helped us find open pharmacies at night, and you can leave your luggage if you have a late flight. There's an iron in the room. It was quite cold at night, even though the radiators were on.
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