Bon Hotel Hagia Sophia

Hotel is great with good stuff and welcoming people. Staff are very attentive and warm. We had two rooms booked, their two suits. Two people one, me and my partner in Sophia suite. For the big room (the other two people) room was large, good light, two doors for the balcony, good shower head, good size. Sophia room: - well sized bed - good pillows - good duvet, but the duvet cover smaller than it - good lighting overall Bathroom: _well sized and the floor tiles very good, non-slippy _smelly a.f. (the other room was smelling and other double room was smelling too - we talked to other tourists) _showerhead broken - no proper handle on the "fancy" looking piece _showehead was leaking from sides left and right _shower tap was leaking too _tap at the sink just fine _cleaning of the bathroom was made daily BUT it wa just arranging stuff: _towels weren't changed, only folded. When towel was wet from showering housekeeping folded it so we found it stinking _some days you get soap, others you don't (no rule) _socket for hairdryer right next to sink with no safety _no soap dish at the sink (we asked for an ashtray for the balcony and ended up using it as a soap dish) _no place for the soap in the shower _no toilet paper holder (they put it on the bathroom bin! Not very clean) _no toilet scrubber Room: _socket only on one side of the bed _light switch only on one side of the bed and near the entry door So you can't both charge your phones overnight unless you have a really long cable to get from the wall. You can't both operate lights in the room. _TV remote not working _only Turkish TV (we know from other room) _no smart TV (so no Netflix or anything at night) _no trashcan in the room _no clothes hanger at the room entrance Breakfast; _buffet _very few options, mainly omelette because nothing else is filling enough. _they stash food every so often but you're better off asking if you want something and not wait for them to realise the containers are empty. Overall I'd stay again, but I'd ask for quite a few things to be done in advance. The price/quality is good though, we had it with discount via booking

Good location, fantastic staff, being refurbished at the moment

TRE PALLINI SOLO PER LA FANTASTICA POSIZIONE E PER LA GENTILEZZA E DISPONIBILITÀ DEL PERSONALE, PER IL RESTO NO. LA “SUITE” IMPROPONIBILE, MOQUETTE CONSUMATA E MOLTO MOLTO SPORCA, MACCHIE DAPPERTUTTO,TENDE BUCATE DA SIGARETTE, BAGNO CIECO SENZA ASPIRATORE, COPRILETTO MACCHIATO, LENZUOLA PIÙ’ PICCOLE DEL MATERASSO E MACCHIATEANCHE ESSE COSÌ COME GLI ASCIUGAMANI DA BAGNO. NON HO OSATO GUARDARE IL MATERASSO, COMUNQUE COMODO, PER NON PARLARE DELL’ASCENSORE AL QUALE MANCAVA MEZZA PORTA, ASSURDO. MI SPIACE, STANDARD INACCETTABILE!! TUTTO DOCUMENTATO CON UN VIDEO!!