The cleanliness, room design and staff friendliness are the top features.
I liked the hard floors throughout and the room design.
The things that could be improved on:
There was a good 2 inches under the door that brought in a lot of hallway noise.
There was no bolt on the inside that you flip to ensure no one can get in even if they have a keycard. This made me nervous as a woman traveling alone.
The last day, there was no hot water. I'm not a fan of cold showers.
The walls were thin and the guy in the next room talking on his phone kept me up into the wee hours.
The staff was very friendly and helpful!