Guest User
August 30, 2021
The hotel itself is a huge resort, with the minimum comfort. The rooms are spacious and air-conditioned. The hotel is very well located, its only strong point... The staff is horrible, rude, obviously not trained in the hotel business, unpleasant, no explanation on arrival, 3 hour wait for check-in in (that's not a way of speaking, really 3 hours of waiting!), with the obligation to leave the suitcases outside in full sun, results: perfumes (very expensive), cosmetic products and medicines good to throw away because everything had too hot with the sun. The staff do not hesitate to push you to pass in front of you when passing through the doors. The man in charge of cleaning the rooms on my floor ran after me every day to ask for his tip... The swimming pool was large, but crowded! with mandatory closing at 5:30 p.m. (I still haven't understood this rule). Regarding the food, it is the worst I have tasted in my entire life. horrible, especially since you have to fight to access the buffet to finally eat nothing because really not good. in short, this stay was a real nightmare. And don't go complaining to the reception, they will tell you to go to another hotel if you are not happy! this is the answer I got...
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