Anonymous User
July 16, 2023
Overall a good stay. Hotel was not far from the attractions of D1, relatively quieter (few vehicles pass by) & a convenience store is just opposite of the hotel, which was great.
Room wise, I would suggest not to expect too much. The room we got was of a different layout from pictures attached, for a suite room, I would say it's on the smaller side. In addition, the layout of towel/clothes hook on the walls can be placed better. One of the hook was placed right at the wall area of exiting the bathtub, my partner got a small bleeding swell after hitting against it. Small issue, but can be avoided.
If safety is a high priority, I would suggest going for another franchise hotel. Silverland Jolie does not have lifts with keycard only access and a front desk agent had mentioned our room number out loud in the lobby mid conversation. Hopefully the latter is an isolated situation.
Bell boy was always alert and assists with doors/lifts/luggages, which was much appreciated! Other staffs are also relatively quick to accede requests, i.e. housekeeping.