Star Beach Village & Water Park

My family and I stayed for a week in a superior family room at Star Beach village and we were highly impressed with the room which was plenty big enough for the four of us. With two rooms and two bathrooms on the ground floor with a large outside terrace it suited our needs perfectly. The hotel complex itself is fantastic with plenty of areas to suit everyone's needs. The pool areas were always clean and tidy and our children, 6yo and 2yo, were always entertained. The bar staff on the multiple bars were good and the bar staff at the pool bar were great at remembering repeat orders to speed things up. The highlight of our trip was the Minos restaurant. Our 6yo daughter has Celiac Disease and our biggest concern prior to our arrival was catering for her during our stay. On our arrival we had to fill in a quick form for this which was sent to the kitchen and we were told to go down to the restaurant and speak to the Soux Chef Mr Mainolis who walked us around the various food displays and explained everything including telling us that he would personally prepare meals such as Pizza and Pasta for our daughter and if we had any questions about the food on offer to speak to him. During our stay we we would visit the Minos restaurant for Breakfast, Lunch and Dinner most days and he would always great us with a smile as we approached him. When my daughter would ask for Pizza or Pasta he would stop what he was doing straight away and go and get it. There was never an eye roll or a delay he would stop what he was doing and prepare a meal for our daughter. I cannot describe how much stress this relieved for me and my wife. Even the Asian Star restaurant bent over backwards to make sure our daughter was catered for. Mr Mainolis was fantastic in caring for our daughter during the week we were there and he is a credit to the resort. My wife and I are already looking at when we can go back in the next year or so as we enjoyed it so much as a family.

This is the worst hotel I have ever stayed in! The service is bad, people are not nice. The food is shocking And the pictures are false! The hotel doesn't look like that! The worst - the cleanliness of the room. We had fire ports, they stung us all night and when we asked to be moved to a room they simply disrespected us and canceled our reservation. We had to leave and look for another hotel. Luckily we found a much better one! Highly recommend not to approach this hotel

Very good hotel friendly People George and Diana where people i will remember of my trip with always helping to make sure my daughter and me wife and me have a good time nice food good rooms and the drinks was solid great holiday ive u got a family

We recently returned home from our second time staying at this hotel and we had an amazing time again! Cannot fault it at all. My sons’ favourite part of the holiday was Garfield from the entertainment team! Garfield is amazing and made my son feel special by letting him become his assistant for the evenings 🥰

Just arrived home from 10 days at Star Beach with my wife and 5 year old daughter Would highly recommend this place! Was ideal for us as a family and would be great just the 2 of us also. The food was absolutely incredible as far as all inclusive hotels go. By far the best I’ve had on any resort. The main restaurant does get very busy and noisy at times but always a quieter spot to find. There’s 3 restaurants in total including one Asian which has to be booked in advance for dinner along with a Greek place. All the food is beautifully presented with lots of attention to detail and cooked in batches as opposed to just sitting going stale through the night. Cannot praise the food enough The pools are all immaculate and plenty fun for kids to have. We had a plumbing issue with our room and had to move on our third day which was a bit of a pain but the staff took our bags and helped move things for us. The rooms we had were both lovely. Definitely opt for sea view if possible and ensure you ask for a clear view as our second room had the view obscured by trees but we didn’t really want any more disruption so just went with it. Evening entertainment was great most nights and the animation team were friendly and brilliant with the kids around. Will definitely return

We just got back from a 4-day vacation in Star beach village. it is one of the best 4-star hotels that I have been in. The food was a solid 5-star level. Our family room was spacious, the beds were very comfortable and the air conditioner worked well - very important in the hot Crete summer. The staff was very nice and helpful. One thing that I must point out is the generosity of the hospitality in the hotel: our flight back was at 23:30 , the hotel was fully booked so we couldn't make a late checkout and had to checkout at 11 a.m After the check out we got to keep out "All-Inclusive" package until we left - at 21:00. using all the facilities andincluding lunch and dinner in the hotel restaurants!

Me and my partner stayed from the end of April until start of may, it was so quiet and lovely ! There is so much to do and the food is absolutely brilliant, there’s a new theme every night at the main buffet which I highly recommend and there’s always something for picky eaters too. The place is honestly huge! A lot of places to walk around and explore within the hotel. Our hotel room was s across the road so that was the only minus side to it all but the actual room itself was amazing! Did surprise me however that there were only a few English channel's so we didn’t really watch much tv during the night. The entertainment is also amazing, something goes on almost all nights. The beaches surrounding the hotel are also brilliant, it’s amazing how theres no restricted access around the place so we were free to explore anywhere. The waterslides at the hotel were also fun when the weather was nice. Would definitely recommend this place and go again !

We have just returned from our second stay - myself, my husband, and our two daughters (3 and 8 years old) - and we really enjoyed it. All the services were perfect, and the hotel staff did an excellent job. For example, we celebrated our daughter's 3rd birthday, and the night before her birthday, we ordered a cake in the main hotel restaurant. The next day at dinner, the managers and waiters gathered and brought a perfect chocolate cake and sang "Happy Birthday" to our daughter. Another great employee was the cleaning lady in our family room in the Apollo building. She made sure our rooms, beds, and bathroom were beautifully clean every day. I must also mention the reception. Rooms are supposed to be vacated by 11 a.m., but since I had an involuntary visit to the local hospital, we asked at the reception to extend the checkout until 12 a.m., and the receptionist Myron kindly granted our request at no extra charge. As for the doctor, a local physician from a private medical facility is on duty at the hotel every day at a specific time - from 9:15 to 10:30 a.m. - and our travel insurance covered everything. The trip there, the treatment, the medication, and the trip back to the hotel. This was our second stay at the hotel, and it's clear that the facilities are well taken care of. The old playground in the pool for the little ones was replaced with a new one featuring small slides and water slides. And what I haven't mentioned yet is the excellent food, with a large selection to choose from, and a different theme every evening, offering various types of hot dishes. The bars are staffed by amazing people as well, and throughout the complex, we encountered most of the same staff as last year, which also indicates that the hotel takes good care of its employees, ensuring they are happy and can bring joy to those who come to enjoy life. We are looking forward to next year again!!!

Absolutely amazing place. I would highly recommend. Staff are wonderful nothing too much trouble. The food in the main restaurant is faultless. Rooms are fantastic, very spacious and very comfortable beds. The pools are fantastic for the children. The only very slight negative would be the childrens entertainment, not much for them to do other than the pools. It would be good to get out of hhe pool during the midday heat. Cannot thank all the wonderful staff enough,for making our holiday so fantastic 😀