Kasbah Hotel Tombouctou

The room design is wonderful, it was a very different experience next to the desert, I recommend it. Best regards to the sand castle hotel. See you again

Large complex with lots of dessert style. Large indoor areas, romantic rooms. Very good evening and breakfast buffet. Own camels for sunrise rides on the dunes, for example. Definitely worth a stay, friendly reception, uncomplicated check-in, unfortunately water in the room is not free.

Very beautiful structure in all its spaces, both common and uncommon. But the best thing is definitely the location. The dunes just a stone's throw away make it unique. Coming out of the hotel at the back and seeing that spectacular dunes is something incredible. Very friendly and helpful staff. Highly recommended and I dream of returning as soon as possible.

Auberge toumbouktou is a very pleasant, friendly and very welcoming place. I spent 3 unforgettable days with my wife. Everything is satisfactory, the premises are typical, good location close to the Merzouga center and above all open to the dunes.

During our tour we arrived at the hotel very tired in the evening after an 8 hour drive. The reception was very cold and uncaring. We are used to being welcomed in all riads and being offered a cup of tea after a strenuous journey. Here we went straight to our room and that was it. The complex felt very large with a nice pool. It lives from its location on the Sahara because the view is wonderful. The room was very nice and spacious. The food (buffet) was a complete disaster. The worst of the whole trip. It seemed as if the staff were bored because they were constantly watching what you took and how you put it on your plate. 1 night was OK for passing through but I wouldn't recommend it for longer.

The building is very beautiful but very large (80 rooms) lots of people. The rooms are very comfortable but the restaurant is very ordinary canteen style (buffet). The reception is very average, the hotel mainly welcomes large groups who are very noisy (schoolchildren, bikers, etc.)

The managers of the Hotel Timbouctou in Merzouga really have the art and the gift of making your stay very unpleasant and regrettable. For skeptics who still want to experience the adventure (or rather the misadventure), suspense is guaranteed until the last moment of departure. In the case of our small group (between friends), a manager ran to stop the bus that was transporting us to the airport. Out of breath and shouting out loud, he chanted almost hysterically the name of a customer. Everyone thought he was bringing her something precious that she must have forgotten. Except that to everyone's surprise, the manager came to ask the customer for the price of a small 50 cl bottle of mineral water (at 10 dirhams for the occasion!) when she had just paid the costs. 'one night's stay and a bill for a meal plus extras. Some tourists were laughing under their breath. But this is really just the tip of the iceberg. The service leaves a lot to be desired, offered by young people hired “on task” who improvise without the slightest mastery of the rules of decency and manners. The toilets in the rooms are dirty. A real blow for Moroccan tourism which complains of a difficult economic situation while it cannot satisfy a national clientele which replaces a foreign clientele, without forgetting a green swimming pool which does not tempt to take a dip. Contrary to the locals or more precisely Chez Ahlam, a modest setting but which makes you want to extend your stay. Brilliant cleanliness, an ingrained service culture, a friendliness that leaves no one indifferent… In short, this welcoming hostel is a showcase of Moroccan tourism that rivals that of the great capitals of the world. Asmae