Muhua Hotel (Hangzhou West Lake Broken Bridge) Reviews
Muhua Hotel (Hangzhou West Lake Broken Bridge)
Xihu District, Hangzhou, Zhejiang, China, Hangzhou, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Muhua Hotel (Hangzhou West Lake Broken Bridge) Guest Reviews
4.7/5
Amazing
1695 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All Reviews(1695)
Positive reviews(1652)
Reviews with photos/video(656)
Delicious breakfast(238)
Friendly front desk staff(210)
Well decorated(81)
Well designed(53)
Great location(51)
Large bathroom(14)
Negative reviews(43)
Kai Yi
Four Seasons Room (2 beds)
Stayed in Apr 2024
Friends
4 review
Great
Posted on May 3, 2024
The room was clean and spacious enough for two pax with big luggage, basic amenities were provided too. The breakfast was disappointing, I would suggest eating outside and skip their breakfast. It would be good Hotel receptionists could be friendlier and more attentive. Location is not near the West Lake broken bridge, there is a walking distance of about 20min. The view from hotel isn’t great too.
yohan kong
Stayed in Jan 2024
Business travellers
2 review
Amazing
Posted on Jan 22, 2024
My two most important conditions before booking a hotel are it has to be value for money and should also provide a cozy stay. I originally planned to stay only for 1 night but i was somehow convinced to stay yet another night. Breakfast is optional with a fee included of course and from my food standards, it was ok but i give it a plus for the quiet environment. If you share the same conditions as me, then this hotel is the right destination for peaceful nights and long awaited visits in China!
Lince
Guestroom - with View (2 beds)
Stayed in Dec 2023
Family
1 review
Outstanding
Posted on Dec 27, 2023
Good location. Easy to find food and quite near to westlake. Every night will offer some snacks for free. Service excellent.
KayDancer
Cozy Queen Room
Stayed in Nov 2023
Solo travellers
11 review
Outstanding
Posted on Dec 18, 2023
It was actually my second time booking this hotel. So my stay was just as great as the first time. Very friendly and helpful,everything was prim and proper!
Kutlwano
Guestroom (Double bed)
Stayed in Mar 2023
Couples
19 review
Outstanding
Posted on Mar 22, 2023
Lovely stay at this hotel. I'd definitely book it again! Clean. Spacious! Beautiful! Perfect location!
Response from Property: Dear guests: Hello! Thank you very much for your support for our hotel. It is our honor to be liked by you. We look forward to your next stay！
Peimeng
Cozy Queen Room
Stayed in Mar 2024
Couples
6 review
Very Good
Posted on Mar 27, 2024
Good location, clean, room is small.
Lio west
Guestroom - with View (2 beds)
Stayed in Dec 2022
Solo travellers
5 review
Outstanding
Posted on Mar 25, 2023
Always 💯💯
Anonymous User
Stayed in Feb 2023
Business travellers
3 review
Outstanding
Posted on Mar 19, 2023
zzzzz
Guest User
Zen Room
Stayed in May 2024
Business travellers
1 review
Outstanding
Posted on May 8, 2024
Booked two rooms. This room is quite big and has a street view. It is a Zen king-size bed room. Hangzhou is neither too hot nor too cold these two days. It is convenient for traveling. The hotel is only six or seven minutes' walk from the subway. The front desk attendant Rongrong has a perfect attitude. I forgot to take my clothes after checking out for an hour or two. She brought them to me when I drove. Very attentive. Thumbs up (｡ò ∀ ó｡) The room is cleaned very cleanly, and the aromatherapy in the sanitary corridor and lobby is also quite fresh.
Original TextTranslated by Google
Response from Property: Mumu was really excited to see the five-star praise from the guest, and the guest recognized our service so much! Muhua Hotel strives to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. We are a young and energetic hotel. We show the unique charm of Muhua Hotel to guests with a simple but not simple design style that originates from nature and returns to nature, and warm and considerate service. The guest's affirmation is the greatest support and encouragement to Muhua. Mumu will serve every family member attentively and look forward to meeting you next time!
Guest User
Stayed in Apr 2024
Solo travellers
3 review
Outstanding
Posted on Apr 27, 2024
I really like their mattresses. They are very soft to sleep on, not hard at all. They are very smart. There is a self-service check-in machine to send things when checking in. There is also a very cute little robot. You can use the robot to deliver takeout to the room. It is very portable. Rongrong, the waiter has a very good attitude. After checking out, he also asked about the experience of staying. The overall experience of Muhua Hotel is very good. The decoration is clean and tidy. The key is that it is convenient to travel around and is very close to the subway station.
Original TextTranslated by Google
Response from Property: Mumu was really excited to see the five-star praise from the guest, and the guest recognized our service so much! Muhua Hotel strives to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. We are a young and energetic hotel. We show the unique charm of Muhua Hotel to guests with a simple but not simple design style that originates from nature and returns to nature, and warm and considerate service. The guest's affirmation is the greatest support and encouragement to Muhua. Mumu will serve every family member attentively and look forward to meeting you next time!
Alexduqinghuan°
Stayed in Apr 2024
Solo travellers
3 review
Outstanding
Posted on Apr 27, 2024
I came out alone for the exam and booked Muhua Hotel. This Sansheng King Room is very large. The room is clean and hygienic. The breakfast is also delicious. Miss Rongrong's service is very good. She helped me delay the room for free. The hotel is very convenient to go out and take a taxi. I like it very much.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Hangzhou Muhua West Lake Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and attach more importance to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Hangzhou easy, pleasant and smooth. We look forward to your visit again to experience the different style of Hangzhou Muhua Hotel. I wish you all the best. The hotel is located near the West Lake Broken Bridge Wulin Road Metro Station. The transportation is convenient, and large supermarkets, banks, restaurants, etc. are all within easy reach. The hotel is surrounded by major famous attractions in Hangzhou, such as West Lake. Lingyin Temple Prince Bay, etc. The main body of the hotel is simple in style and simple Zen. Thank you again for your recognition and recommendation. I sincerely welcome you to come again. If you have any needs, please feel free to contact us and we will be happy to serve you. Looking forward to meeting you again in the beautiful West Lake in the near future! Everything is in a hurry and the stone sleeps until I meet you
Guest User
Cozy Queen Room
Stayed in Apr 2024
Business travellers
1 review
Outstanding
Posted on May 6, 2024
The room is big and clean. I booked this hotel when I traveled with my family. It is very convenient to go out and about. The breakfast is delicious. Rongrong, the waiter, has a very good attitude. It is a very good choice. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your love for Hangzhou Muhua Hotel. It is also an honor to serve you in Hangzhou. Our team has been working hard to provide guests with the best and most memorable service experience. Looking forward to your stay again!
Huahua1227
Cozy Queen Room
Stayed in Apr 2024
Solo travellers
12 review
Outstanding
Posted on Apr 21, 2024
The room was very nice and clean. Check-in was also very quick. There is parking in the courtyard. Although I didn't drive here, the breakfast buffet area is not big, but it has everything. The noodles are good and chewy. You need to swipe your card to enter the elevator. The security is also OK.
Original TextTranslated by Google
Response from Property: Mumu was really excited to see the five-star praise from the guest, and the guest recognized our service so much! Muhua Hotel strives to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. We are a young and energetic hotel. We show the unique charm of Muhua Hotel to guests with a simple but not simple design style that originates from nature and returns to nature, and warm and considerate service. The guest's affirmation is the greatest support and encouragement to Muhua. Mumu will serve every family member attentively and look forward to meeting you next time!
Guest User
Stayed in Apr 2024
Solo travellers
2 review
Outstanding
Posted on Apr 20, 2024
Rongrong has a very good attitude and is very enthusiastic. The hotel is clean and tidy, with a smart toilet. The hotel facilities are relatively new and there is no odor. Free breakfast coupons are also given. The staff are also very enthusiastic when resting in the lobby, and the tea refills are also very timely. Overall, it is a very good choice for accommodation in Hangzhou
Original TextTranslated by Google
Response from Property: Mumu was really excited to see the five-star praise from the guest, and the guest recognized our service so much! Muhua Hotel strives to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. We are a young and energetic hotel. We show the unique charm of Muhua Hotel to guests with a simple but not simple design style that originates from nature and returns to nature, and warm and considerate service. The guest's affirmation is the greatest support and encouragement to Muhua. Mumu will serve every family member attentively and look forward to meeting you next time!
Xiaohong
Stayed in Apr 2024
Couples
16 review
Outstanding
Posted on Apr 10, 2024
I booked a Sansheng King Room and the housekeeper Xiao Li helped me upgrade it to a Zen King Room. There are also travel guides available for borrowing at the front desk. I stayed for three days and the overall feeling was okay. It is a 20-minute walk from the Broken Bridge of West Lake.
Original TextTranslated by Google
Response from Property: Mumu was really excited to see the five-star praise from the guest, and the guest recognized our service so much! Muhua Hotel strives to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. We are a young and energetic hotel. We show the unique charm of Muhua Hotel to guests with a simple but not simple design style that originates from nature and returns to nature, and warm and considerate service. The guest's affirmation is the greatest support and encouragement to Muhua. Mumu will serve every family member attentively and look forward to meeting you next time!
Trending Searches
Trending Searches
Sterling Ooty Fern Hill ReviewsRatchapruek Lanna Boutique ReviewsKandarpa Ubud ReviewsRed Roof Inn Dallas - DFW Airport North ReviewsMoon Hotel ReviewsVortex Klcc Hotel Suites By Kelvin ReviewsBeta International Apartment (Guangzhou Haizhu Wanda Hopson Plaza Branch) ReviewsCourtyard San Luis Potosi, Los Lagos ReviewsBayview Resort Phi Phi Reviewshx ReviewsSensory park Urban Hotel ReviewsAMC Granada ReviewsHoliday Inn Westbury-Long Island ReviewsSix on Union Motel ReviewsHoliday Inn Express San Francisco Union Square ReviewsHotel Time Boutique Nilai ReviewsZoom Smart Hotel Jemursari ReviewsHokkaido Shiretoko Noble Hotel ReviewsSalisa Resort ReviewsFairfield Inn & Suites by Marriott San Jose North/Silicon Valley ReviewsISBELLO Lixin Landmark High Altitude Hotel (Jiefangbei Branch)Shinjuku Washington HotelBeijing Tiananmen Wangfujing courtyard Manxin HotelAll Seasons Hotel (Botou Shili Xiangwen Boyuan Shop)Youshe S Loft Hotel (Chongqing Guanyinqiao Pedestrian Street)Oasia Suites Kuala Lumpur by Far East HospitalityMercure Singapore BugisYunjiangju Hotel Apartment (Zhoupu Wanda Plaza)Xingtai Mingdu HotelQingyuan International Hotel