Guest User
November 26, 2023
Overall, this is a very disappointing living experience! If you can persuade someone to withdraw from the post, it will save one person.
1. Environmental facilities: The environment in the lobby is good, but as soon as I entered the room, my heart dropped... The windows in the room were very small, and there was no shower in the hotel. The key is that the room is extremely hot! I live in winter, but I still feel a strong sense of stuffiness and breathlessness. I want to use the air conditioner to lower the indoor temperature, but the temperature keeps rising! ! ! I almost broke down. I called the front desk and was told that the air conditioner is centrally controlled. You can't adjust the temperature in the room. You can only choose not to turn it on or turn it on... I was? ? ? This was the first time I could not adjust the temperature by myself. In the end, they sent me a fan (the most important thing is that the fan was very loud!). And when I went to bed at night, I felt that the room smelled very bad from time to time because of the smell of cigarette smoke. It is central air-conditioned, so you can smell the smoke in other rooms. I am really speechless... If you live in a room without windows or inner windows, you must be mentally prepared! The one with the outer bed can also open the window to let in some fresh air, but I really recommend finding another one...
2. Hygienic condition: There is nothing wrong with the quilt cover and sheets, but there are deep mold stains on the corners and floor, and there are large areas of oil stains on the table in the room. It really feels like a cheap hotel.
3. Location: Next to the subway station, this is the only good place. At that time, I considered this because it was just one stop away from the Olympic Sports Center, but compared with the previous ones, it was really not worth it.
I have always believed in the quality control of Huazhu Club, and I have stayed in many stores across the country. This is the first time I have encountered a store that feels so cheap and disrespects the customer experience. I really can’t help but complain about my disappointment.
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