Austen View Hotel

Austen View Hotel Reviews

Austen View Hotel

88 Dusi Road (Dusi Lu), Guiyang, ChinaView Hotel Details
Austen View Hotel
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Austen View Hotel Guest Reviews

4/5
Very Good
411 review
Verified reviews
Location4.0
Amenities3.8
Service4.0
Cleanliness3.9
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All Reviews(411)
Positive reviews(377)
Reviews with photos/video(88)
Classy environment(39)
Easy to get around(37)
Many dining options(15)
Convenient parking(14)
Loved the night views(12)
Friendly front desk staff(11)
Great location(9)
Perfect for business trips(6)
Negative reviews(34)
Stephy0326
Smart Twin Room
Stayed in May 2023
Friends
21 review
4.5/5
Great
Posted on May 19, 2023
The bed is really hard. Apart from the bed, everything is perfect. The location is close to everything! The view from the room is amazing!
Response from Property: Thank you for your support and love. With your encouragement, we will work hard to move forward. I wish you a happy life! Welcome to visit us next time!
Guest User
Smart Twin Room
Stayed in Jul 2022
Family
8 review
5.0/5
Outstanding
Posted on Jul 29, 2022
A vey relaxing and clean environment, the staff was kind and helpful. The view from the room over the river was awesome, I spent time day and night just observing and discussing with my daughter all of the happening. An excellent value for the price.
Response from Property: Thank you for your praise of us. We will work harder to do our best. Your satisfaction is our greatest motivation. We regard every customer as our friend and look forward to your coming to our house next time.
Dilletta98
Discount Double Room
Stayed in Jul 2022
Solo travellers
11 review
4.5/5
Great
Posted on Jul 3, 2022
For me as a foreigner it was important that place can accept foreigners. In general I had a nice stay, place in a bit old, but renovated. Staff is nice and polite.
Response from Property: Dear guests hello! Thank you very much for your check-in and evaluation, because we are a long-time operation of the old shop, so the room is inevitably some traces of the years, deficiencies also hope you more tolerant, in addition, if you need any other help, please feel free to communicate with our staff, we will help you as much as possible, I wish you a happy stay!
Guest User
Smart Queen Room
Stayed in Oct 2021
Solo travellers
7 review
4.7/5
Amazing
Posted on Oct 31, 2021
Great hotel experience. It is walking distance from many places downtown. Check-in for foreigners is very easy and fast. The hotel is newly renovated and the room was nice for the price. Good view from the 17th floor. I ended up checking out 1 hour late and they decided not to charge me for the extra hour which I thought was a classy touch. Definitely recommend this hotel
Response from Property: Thank you for your comments! Your satisfaction is our driving force, welcome you to visit again, I wish you a happy life every day!
Luan
Discount Double Room
Stayed in Jul 2022
Couples
22 review
3.2/5
Posted on Jul 16, 2022
Okay hotel. Very close to a bug road, noisy at night.
Response from Property: Dear guests hello! I'm sorry that I didn't satisfy you during the stay. Next time, you can choose a quiet viewing room. The room near the river is very quiet.
Guest User
Smart Twin Room
Stayed in Jul 2021
Friends
12 review
4.7/5
Amazing
Posted on Jul 31, 2021
Decent hotel at a nice price. Clean and comfy. No hassle for foreigners. No complaints
Response from Property: Thank you for your comments! Your satisfaction is our driving force, welcome you to visit again, I wish you a happy life every day!
Guest User
Discount Twin Room
Stayed in May 2024
Friends
2 review
4.5/5
Great
Posted on May 13, 2024
The location is quite convenient, opposite the river and bridge, the scenery is very good. The facilities and elevators are relatively old, but the room is clean and fresh. It is not far from the food street, and it can be reached in 15 minutes. It is also very convenient to travel, and you can get a taxi when you go downstairs. The bed is moderately soft and hard, and it is still very comfortable to sleep at night. I will probably choose this hotel next time I go to Guizhou.
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🎉mafanxiaojie🎉
Discount Double Room
Stayed in Apr 2024
Solo travellers
6 review
1.0/5
Posted on Apr 22, 2024
The worst room I have ever stayed in in this price range. The facilities are old and broken. The room has not been cleaned for a long time. There is dust everywhere. The sheets and towels are very old. The service was also very poor. Someone knocked on the door early in the morning and asked if I wanted to extend my stay. Another person called me near check-out time to ask.
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Response from Property: We must have done something very bad to make you so unhappy. I am really sorry, we will definitely correct our mistakes, and hope you will come back next time to see our progress. I wish you a happy life!
Hongchengxiaozi
River-view Twin Room
Stayed in Apr 2024
Solo travellers
6 review
3.7/5
Posted on Apr 17, 2024
An old hotel, located in the city center, but still far away from Jiaxiu Tower.
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Response from Property: Thank you for your comment, welcome to visit us next time and wish you a happy life!
Anonymous User
Smart Family Room - River-View
Stayed in Nov 2023
Other
19 review
5.0/5
Outstanding
Posted on Nov 19, 2023
The hotel looks a bit old, but it's convenient for people to go out and play. The location is very good, and you can walk to Wenchang Pavilion and Jiaxiu Tower. Except for Qianling Mountain Park, which requires a taxi, you can basically walk to other places. The breakfast is also good. I played a few games of mahjong at night to help me sleep. The hotel was also generous and gave me a breakfast. Good review!
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Response from Property: Thank you for your five-star praise. Your encouragement is our driving force to move forward. We look forward to serving you again and wish you a happy life!
Ailvyoudeliulangzhe
Discount Twin Room
Stayed in Oct 2023
Family
16 review
1.5/5
Posted on Oct 6, 2023
There was a hole in the quilt, and the toilet had a peculiar smell. Apart from the good location and being close to the scenic Jiaxiu Tower, I really couldn't find any other advantages.
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Response from Property: Thank you very much for your stay and comments. We will correct these shortcomings one by one and strengthen the training of waiters. Please give us another chance to ensure that you have a good experience next time you stay. I wish you a happy life. !
Guest User
Discount Twin Room
Stayed in Sep 2023
Business travellers
28 review
5.0/5
Outstanding
Posted on Sep 18, 2023
Located in the center of Guiyang. The park opposite is very big. Many citizens are singing and dancing. It's very leisurely. There is also a big supermarket. The night view is very beautiful. You can see the National Museum. The receptionist at the hotel is very nice. The hygienist is very nice. Location: good. Service: good. High cost performance
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Response from Property: Thank you for your support and love, thank you for your affirmation. With your encouragement, we will work hard to move forward. I wish you a happy life! Welcome to visit us next time!
Guest User
River-view Twin Room
Stayed in Aug 2023
Family
8 review
5.0/5
Outstanding
Posted on Aug 20, 2023
Very satisfied, the front desk service is very good, the hotel room is very clean, the real river view room, comfortable to live in
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Response from Property: Austin is a hotel that focuses on service, and each hotel has a different experience. I am glad to get your satisfaction, and I am happy to serve you, and look forward to your stay again!
Guest User
Smart Twin Room
Stayed in Feb 2024
Family
11 review
3.0/5
Posted on Feb 16, 2024
The room is average, but it's close to the fountain and Jiaxiu Tower, both of which are more than 1 km away.
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Response from Property: Thank you for your review. We will try our best to do better. We look forward to your next stay and bring you more surprises. I wish you a happy New Year!
Anonymous User
Smart Room - River-View (Double bed)
Stayed in Aug 2023
Family
5 review
2.5/5
Posted on Aug 18, 2023
The worst hotel I've stayed in in recent years, the staff is pretty good. The smart river view room is smart only in the Xiaoai speaker, the rest is old decoration. The shower head is rusty and the water is not flowing smoothly. There is still foam on the shower gel bottle. There is a dirty towel on the floor at the bathroom door. If you don't find these problems long after checking in, you must check out!
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Response from Property: We are very sorry for the inconvenience you have experienced during your stay. We are also very grateful for your suggestions regarding the facilities. We will also conduct inspections on all rooms in the hotel in response to this issue. Austin is looking forward to your next inspection! I wish you a happy life!