Holiday Inn Express Guiyang Century City Mall

Breakfast was good. There was good variety, in a bright and clean environment. The staff are super helpful with our enquiries regarding various matters. The metro is about 5 min walk away, not too difficult with pulling luggage. Also a bus stop right outside the hotel if you like to go around town by bus. There is washing machine and dryer for our use. The staff & manager were very helpful with our questions as well as me trying to contact Air China to change my return flight. We are very happy with the hotel & would definitely stay there again if we visit Guiyang in the future.

This is one of the good Holiday Inn express that I had experienced staying in. Reception was warm and very welcoming especially with one particular officer that I need to mentioned that made my stay there even more pleasant. 曾杰 is always smiling and going about greeting guests and tending to their needs. I’ll give a 5 Star rating for his great service. Location of hotel is quiet, not far from local street foods (walking distance) with a bus stop at front of hotel and also the hotel provides route slips at guest disposal. I’ll come back again for sure!

Room is spacious and clean, pretty new feeling! There is subway station nearby too. Checkin was a breeze and they called in advance to check out arrival timing, staff is friendly and smiling always.

I would say this particular Holiday Inn Express services had exceeded beyond my expectation. Whatever request you may have, the staff will go beyond their incredible ability to ensure your needs and requests are taken care of. Over and over again and Consistently. I attribute this to the Great tutelage under their impressive General Manager. I will highlight a few names to whom I am grateful for their outstanding assistance. Xiao Wang, Xiao Tian, Kevin, Jason, housekeeping, etc. I hope Holiday Inn Express will take notice of their names for recognition. Thank you and see you soon.

The hotel is conveniently located right next to the Subway station at Jingyang Avenue, Exit D. Therefore, there was literally no problem finding the hotel or likewise using the metro to travel around the city easily and affordably. Check-in was seamless and straight forward and the staff were very helpful. Little things like sending food deliveries to rooms, helping us with free laundry service and giving us umbrellas when we went out in the snow. The hotel was almost empty when we stayed, as it was Chinese new year and nothing was open nearby. Not a big issue though. Breakfast was limited, although they got the coffee machine working for us and made toast and fried eggs. Breakfast is very basic! Noodles are also available and there's tv in the dining room. Rooms were clean and well-appointed and the heating worked very well. All in all, a nice hotel and good value for money for the two nights we stayed there. Would recommend!

Overall experience was good. It's decent for the budget, clean and staff were friendly. Often I used to have language issues in other hotels in Guiyang, but to my surprise some staff here could communicate well in English through Wechat without any translator. Check-in and procedures were rather hassle free. Breakfast is also decent, although local, but had vegetarian options too.