Guilin Plaza Hotel Reviews
Guilin Plaza Hotel
No. 20 Lijiang Road, Guilin, ChinaView Hotel Details
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1 night
Guilin Plaza Hotel Guest Reviews
4.6/5
Very Good
487 review
Verified reviewsLocation4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All Reviews(487)
Positive reviews(472)
Reviews with photos/video(47)
Easy to get around(49)
Classy environment(45)
Awesome amenities(18)
Many amenities(8)
Great location(8)
Well decorated(4)
Amazing natural light(1)
Negative reviews(15)
dym@
Fabulous Queen Room
Stayed in Jul 2023
Business travellers
150 review
Great
Posted on Jul 5, 2023
Kind staff, clean hotel. The pool is closed because it is not clean, wasn't mentioned when booked, disappointing.
Response from Property: It was a plesure to receive you, and you would be welcome back anytime!
Dora
Wonderful twin room
Stayed in Jun 2023
Family
9 review
Great
Posted on Jul 10, 2023
Ladies at the front desk were very nice and helpful. Hotel was ok. AC and water pressure in room were excellent. Only thing I didn’t like was that the guest next to us was smoking with his room door open.
Response from Property: It was a plesure to receive you, and you would be welcome back anytime!
Stevan
Fabulous Queen Room
Stayed in Jul 2021
Business travellers
8 review
Great
Posted on Aug 3, 2021
Hotel is good, chinese breakfast, wifi excellent but location is not good enough. A little bit far from downtown and not too many activities around the hotel. Staff is amazing and they deserve 5stars. Lost my keys in the room when i left the hotel and they called me to inform me and sent me to my adress.
Response from Property: Dear guest, Hello! I'm very happy with your recognition and praise! Creating a clean and comfortable sleeping space and environment is our greatest commitment to you. Oh, we will keep this pursuit all the time; We are willing to build a wonderful trip for you from the bottom of our heart
Guest User
Discount Twin Room
Stayed in Feb 2024
Other
9 review
Outstanding
Posted on Feb 2, 2024
The room is well soundproofed, clean and sanitary, and has a good location, near the Lijiang Road bus stop and opposite RT-Mart. Very cost-effective.
Original TextTranslated by Google
6/7
Response from Property: Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services. We welcome you to choose our hotel again whether you are on a business trip or traveling. We sincerely look forward to your visit! All the staff of Guilin Guanguang Hotel wish you a happy life and smooth work! ^_^
『xuji』liquan | heihutaomuzhengzhuangdingzhi
Featured Room (Double bed)
Stayed in Apr 2024
Business travellers
2 review
Outstanding
Posted on Apr 14, 2024
Very good and worth recommending
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Fabulous Queen Room
Stayed in Dec 2023
Booked for others
5 review
Posted on Dec 19, 2023
There are too many facilities problems: 1. There is a broken TV cabinet that cannot be closed. 2. The air conditioner and heater are faulty. No matter how many degrees it is turned on, there is only sound but it has no effect. It is always 18° in the room. 3. There is no prompt about the wifi password in the room.
In summary, it is not as good as the normal double room booked before. The extra air conditioning fee is wasted.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! First of all, thank you for choosing to stay at Guilin Tourist Hotel. We deeply apologize for not giving you a satisfactory stay experience. The hotel front desk service manager is at the hotel 24 hours a day. If you encounter any problems during your stay, please contact us and we will deal with it as soon as possible. We will take our time to solve the problem for you and strive to satisfy you. We sincerely look forward to your visit again and giving us more valuable suggestions~ I wish you a happy life!
Andandechenmo
Wonderful twin room
Stayed in Sep 2023
Family
33 review
Very Good
Posted on Oct 4, 2023
Facilities: OK
Hygiene: See the first picture, a pile of melon seed shells, really...ah
Environment: Convenient for shopping, eating and parking
Service: OK
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your evaluation in your busy schedule. I am very sad that I didn't get your five-point review. Of course, it may be that our service did not satisfy you. I hope you can choose this hotel next time. We will definitely satisfy you and look forward to your next stay! This hotel is located in Guilin's famous landmark building, the International Convention and Exhibition Center, which is only 300 meters away and a 5-minute walk away. It is 1.2 kilometers away from Guilin Lijiang Scenic Area and a 15-minute walk away. The hotel is about 2.7 kilometers away from the world-famous attractions Xiangshan Scenic Area, Guilin Two Rivers and Four Lakes Scenic Area, East and West Lane, and Zhengyang Pedestrian Street, which can be reached in 7 minutes by car. It is about 9 kilometers away from Guilin North Railway Station and a 15-minute drive away. The transportation is very convenient and it is an ideal choice for your business, travel, leisure and entertainment.
Humphrey Liu
Elegant Executive Room (Double bed)
Stayed in Jul 2023
Business travellers
45 review
Very Good
Posted on Aug 5, 2023
The client company was nearby and booked this old hotel. When I entered the room, I felt that the equipment had been renovated. The bed was a bit hard but quite comfortable. Although the old air conditioner was noisy, it was still very powerful.
The service was very good. We brought cooked Chinese medicine and needed a refrigerator. The room service immediately showed up with a small refrigerator. The picture when opening the door was really cute.
The breakfast was really not good for me. There was not even a normal cup of black coffee. I only had one meal. The next day, I went to RT-Mart across the street to find a restaurant to solve the problem.
If you go on a business trip next time, you can still choose not to order breakfast.
Original TextTranslated by Google
6/15
Response from Property: Dear guests: Hello! First of all, thank you for choosing to stay at Guilin Guanguang Hotel and for providing many valuable suggestions. The hotel front desk manager is available 24 hours a day. If you encounter any problems during your stay, you can contact us. We will solve them for you as soon as possible and strive to satisfy you. Sincerely look forward to your visit again, and wish you a happy life!
Guest User
Tasteful triple room
Stayed in Aug 2023
Family
1 review
Great
Posted on Oct 26, 2023
The room is clean, well-equipped, and parking is convenient. Something happened. My child was feeling a little uncomfortable when I checked in and could only drink porridge. I went to many shops on the street but couldn't find any. When I got back to the hotel, I thought of a buffet restaurant and tried my luck. The guy in the restaurant was very enthusiastic and immediately packed a bowl of porridge for me. I wanted to pay, but he said: It's just a small thing, no need. Big thumbs up 👍
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your evaluation in your busy schedule. I am very sad that I didn't get your five-point review. Of course, our service may not satisfy you. I hope you can choose this hotel next time. We will definitely satisfy you and look forward to your next stay! This hotel is located in Guilin's famous landmark building, the International Convention and Exhibition Center, which is only 300 meters away and a 5-minute walk away. It is 1.2 kilometers away from Guilin Lijiang Scenic Area and a 15-minute walk away. The hotel is about 2.7 kilometers away from the world-famous attractions Xiangshan Scenic Area, Guilin Two Rivers and Four Lakes Scenic Area, East and West Lane, and Zhengyang Pedestrian Street. It can be reached in 7 minutes by car. It is about 9 kilometers away from Guilin North Railway Station and a 15-minute drive. The transportation is very convenient. It is an ideal choice for your business, travel, leisure and entertainment.
Anonymous User
Wonderful twin room
Stayed in Aug 2023
Friends
3 review
Very Good
Posted on Aug 31, 2023
The room is clean, the service attitude is good, the design is scientific and practical, the hotel is conveniently located, and the 1.35-meter twin room we booked is indeed economical, affordable and comfortable.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your evaluation in your busy schedule. I am very sad that I didn't get your five-point review. Of course, it may be that our service did not satisfy you. I hope you can choose this hotel next time. We will definitely satisfy you and look forward to your next stay! This hotel is located in Guilin's famous landmark building, the International Convention and Exhibition Center, which is only 300 meters away and a 5-minute walk away. It is 1.2 kilometers away from Guilin Lijiang Scenic Area and a 15-minute walk away. The hotel is about 2.7 kilometers away from the world-famous attractions Xiangshan Scenic Area, Guilin Two Rivers and Four Lakes Scenic Area, East and West Lane, and Zhengyang Pedestrian Street, which can be reached in 7 minutes by car. It is about 9 kilometers away from Guilin North Railway Station and a 15-minute drive away. The transportation is very convenient and it is an ideal choice for your business, travel, leisure and entertainment.
Anonymous User
Wonderful twin room
Stayed in Aug 2023
Family
1 review
Outstanding
Posted on Aug 9, 2023
I was a little tired from traveling, and I happened to see a health club on the third floor, so I went there for a back massage. The technique was pretty good and the environment was also very nice.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing our hotel. Your satisfaction makes us extremely happy; your recommendation makes us feel extremely honored. We know that only with unremitting efforts can we do better to win your love. Let more friends recommend us! We will work harder to be more exquisite and surprising. We look forward to visiting our home again and looking forward to your coming again!
Guest User
Fabulous Queen Room
Stayed in Aug 2023
Family
1 review
Outstanding
Posted on Aug 9, 2023
This summer after the end of the epidemic, I took my children to Xi'an and Beihai. The third stop was Guilin. I booked this hotel on Ctrip. It was actually the cheapest hotel among the three stops. The overall experience was very good after checking in, with floor-to-ceiling windows, a large space, and a clean bathroom. I only booked a king-size bed room, but the front desk changed it to a standard room. The only thing I was not satisfied with was that the carpet in the room was a little stained as mentioned on the Internet. Everything else was very good. I could also make an appointment for free afternoon tea. There was a large shopping mall opposite, so it was very convenient to eat and drink.
Original TextTranslated by Google
Response from Property: Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services. We welcome you to choose our hotel again whether you are on a business trip or traveling. We sincerely look forward to your visit! All the staff of Guilin Guanguang Hotel wish you a happy life and smooth work! ^_^
Guest User
Elegant Executive Room (2 beds)
Stayed in Aug 2023
Family
24 review
Posted on Aug 5, 2023
Facilities: old
Hygiene: average
Environment: poor
Service: relatively good
Afternoon tea for two (American coffee, snacks): poor
Original TextTranslated by Google
Response from Property: Dear guest: Hello! First of all, thank you for choosing to stay at Guilin Guanguang Hotel. We are deeply sorry that you did not have a satisfactory stay experience. The hotel front desk manager is available 24 hours a day. If you encounter any problems during your stay, you can contact us. We will solve them for you as soon as possible and strive to satisfy you. Sincerely look forward to your visit again and give us more valuable suggestions~ I wish you a happy life!
Jimuwaerdelvhuiqing
Wonderful twin room
Stayed in Jul 2023
Family
7 review
Outstanding
Posted on Aug 4, 2023
Facilities: The decoration is a bit old, but I like the style and materials. There are also conditioners and lotions.
Hygiene: Very good
Environment: The mountain view outside the window made me feel very comfortable when I first arrived in Guilin. The carpet is comfortable. There is a road next to it, but the room is quiet. There is a large shopping mall, Keshijie, across the road. It is convenient for eating and shopping. It is close to the boarding point of the scenic bus line of Longji Terraces.
Service: Afternoon tea for two people, but no breakfast, which is a bit unsatisfactory. The ordering page shows that it is breakfast, but it is actually no breakfast. I bought 2 adult breakfasts again, and fortunately the restaurant manager sent children's breakfast
Original TextTranslated by Google
Response from Property: Thank you for your support of our hotel. Every smile of yours is frozen in the memory of our encounter. If encounter is a kind of fate, then friendship is truly eternal. When you are satisfied with your stay, we are also sincerely happy. Your praise and good comments deeply touched us! Sincerely wish you a happy day
Guest User
Elegant Executive Room (Double bed)
Stayed in Jan 2024
Business travellers
2 review
Outstanding
Posted on Jan 18, 2024
I personally feel it's pretty good, the breakfast is also very rich, the Guilin rice noodles I make are also delicious, the toast is also very delicious, praise the soy milk, no sugar is added or diluted, the original taste is very good, you can add sugar according to your needs, the experience is good! It's a pity that I didn't experience afternoon tea!
Original TextTranslated by Google
Response from Property: Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services. We welcome you to choose our hotel again whether you are on a business trip or traveling. We sincerely look forward to your visit! All the staff of Guilin Guanguang Hotel wish you a happy life and smooth work! ^_^
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