Vienna Hotel Guangzhou Baiyun International Airport Reviews
Vienna Hotel Guangzhou Baiyun International Airport
No. 189 Helong 6th Road, Renhe Town, Guangzhou, ChinaView Hotel Details
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Vienna Hotel Guangzhou Baiyun International Airport Guest Reviews
4.6/5
Great
878 Reviews
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(878)
Positive reviews(840)
Reviews with photos/video(84)
Easy to get around(150)
Convenient location(114)
Offers pick-up/drop-offs(84)
Friendly front desk staff(71)
Close to airport(55)
Delicious breakfast(32)
Stayed multiple times(11)
Perfect for business trips(10)
Negative reviews(38)
Guest User
Superior Room (Double bed)
Stayed in Apr 2024
Solo travellers
2 Reviews
Outstanding
Posted on Apr 27, 2024
服務很好，每次路過必住！
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Fuxinshiwangyazhou
Superior Room (Double bed)
Stayed in Apr 2024
Business travellers
26 Reviews
Posted on Apr 27, 2024
一般般，上次早上退房，看一男店員和兩女住客嘔氣哦
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Guest User
Superior Room (Double bed)
Stayed in Apr 2024
Solo travellers
9 Reviews
Outstanding
Posted on Apr 27, 2024
房間很好，位置很好。如果能選無煙房就更好了。
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Ailvyoudexiaoxiaoxiao
Superior Room (Double bed)
Stayed in Apr 2024
Business travellers
15 Reviews
Amazing
Posted on Apr 26, 2024
房間是很大，衞生間也很大，交通也方便，但是就是衞生間乾濕不分離，洗完澡再去上廁所，那個鞋就必須濕了，這樣每次都很煩
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Guest User
Superior Room (Double bed)
Stayed in Apr 2024
Business travellers
2 Reviews
Outstanding
Posted on Apr 24, 2024
設施：好
衞生：好
環境：好
服務：好
好
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Guest User
Superior Room (Double bed)
Stayed in Apr 2024
Couples
6 Reviews
Outstanding
Posted on Apr 28, 2024
008服務號，住了好多天了
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RashidMd Harun or
Superior Room (Double bed)
Stayed in Apr 2024
Business travellers
6 Reviews
Posted on Apr 20, 2024
They don't know English it's problem for foreigner.and also their behavior is not good.
Response from Property: Dear guests: Thank you for staying at the Vienna Hotel, we are very sorry for the disappointment of this stay, we apologize for this, we will strengthen the training of the service quality of the front desk staff for the problems you mentioned, and actively rectify them, we hope to provide you with a satisfactory experience when you stay in the next place, and hope that our hotel will become your first choice in Renhe.
Guest User
Superior Room (Double bed)
Stayed in Apr 2024
Business travellers
12 Reviews
Outstanding
Posted on Apr 18, 2024
If you have an early flight, be prepared to take 15-20 minutes to see you off. Go to T2 first, then T1. There are many places to eat around. Business transfers are no problem here. The price is also very cheap
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the precious time out of your busy schedule to leave a review for our hotel. Your satisfaction is our pursuit. The hotel has a 24-hour airport drop-off service, and one bus leaves every hour on the hour. If necessary Make a reservation with the front desk in advance. The hotel is located at Exit C1 of Guangzhou Metro Line 3 and is a 15-20 minute drive from Guangzhou Baiyun International Airport. There are commercial streets nearby and the transportation is very convenient. Finally, thank you again for your review. We look forward to your next visit and provide you with more satisfactory services. I wish you a happy life!
c.yanni88
Family Suite
Stayed in Apr 2024
Business travellers
32 Reviews
Outstanding
Posted on Apr 17, 2024
This Vienna Hotel is close to Baiyun Airport and is located at Renhe Metro Station. The hotel provides airport shuttle service. The hotel is clean, comfortable and well-equipped. The breakfast is buffet style with enough variety. The front desk staff is very enthusiastic, especially the front desk lady No. 005 who checked me in. She was very enthusiastic and provided thoughtful service. She upgraded the room for free. If I forgot to take the meal coupon, she personally delivered it to my room. I give her a five-star rating for her service!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for taking the time out of your busy schedule to comment on our hotel. Your satisfaction is what we pursue. The hotel has a 24-hour airport shuttle service, with one bus departing every hour. If necessary, please make an appointment with the front desk in advance. This hotel is located at Exit C1 of Guangzhou Metro Line 3, 15-20 minutes drive from Guangzhou Baiyun International Airport, and there are commercial streets nearby, so the transportation is very convenient. Finally, thank you again for your comments, and look forward to your next visit to provide you with more satisfactory services. I wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Business travellers
4 Reviews
Posted on Apr 22, 2024
a bit rundown but service was good need to up keep the room.
Response from Property: Dear guests, thank you for taking the time out of your busy schedule to review our hotel, and we regret your experience with the hotel. Regarding the problems you feedback, it has been fed back to the relevant departments and rectified. If you come here next time, I hope to book our hotel again and give us a chance to make a difference, and we look forward to coming back again
Dadalaodada
Deluxe 2-bed Room
Stayed in Apr 2024
Business travellers
30 Reviews
Outstanding
Posted on Apr 15, 2024
028服務很好 房間光線充足舒適 下次還來
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Guest User
Superior Room (Double bed)
Stayed in Apr 2024
Business travellers
7 Reviews
Outstanding
Posted on Apr 15, 2024
酒店位置服務都不錯，前台028服務非常周到
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Guest User
Superior Room (Double bed)
Stayed in Apr 2024
Business travellers
1 Reviews
Outstanding
Posted on Apr 14, 2024
房間環境好，衞生乾淨
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Edrian
Superior Room (Double bed)
Stayed in Apr 2024
Business travellers
7 Reviews
Very Good
Posted on Apr 19, 2024
good enough for the price, but not the best you can find.
Response from Property: Dear guests, thank you for taking the time out of your busy schedule to review our hotel, and we regret your experience with the hotel. Regarding the problems you feedback, it has been fed back to the relevant departments and rectified. If you come here next time, I hope to book our hotel again and give us a chance to make a difference, and we look forward to coming back again
Kiah In
Superior Room (Double bed)
Stayed in Apr 2024
Solo travellers
5 Reviews
Posted on Apr 16, 2024
Breakfast was good with rice porridge, hard boiled eggs, juice , soy bean milk. & noodles
Response from Property: Dear, thank you very much for choosing Guangzhou Airport Renhe Subway Station Store and taking the time out of your busy schedule to comment on our store. Your satisfaction is our pursuit. If you are satisfied next time, please give us a 5-point praise. We look forward to your visit again and wish you a happy life!
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