Lavande Hotel (Guangzhou Tianhe Zhengjia Square) Reviews
Lavande Hotel (Guangzhou Tianhe Zhengjia Square)
Xingchen Building, No. 26 Tianhe South 2nd Road, Guangzhou, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Lavande Hotel (Guangzhou Tianhe Zhengjia Square) Guest Reviews
4.5/5
Great
1381 review
Verified reviewsLocation4.6
Amenities4.5
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All Reviews(1381)
Positive reviews(1305)
Reviews with photos/video(165)
Awesome stay(38)
Awesome rooms(24)
Classy environment(13)
Easy to get around(13)
Friendly front desk staff(12)
Many dining options(9)
Great location(9)
Convenient for shopping(4)
Negative reviews(76)
Rami
Business King Size Bed Room
Stayed in Apr 2024
Business travellers
2 review
Posted on Apr 25, 2024
Nice location and stuff very helpful ,but the rooms too small even the king size , no refrigerator on rooms
Response from Property: Dear guests, thank you for your review of the hotel! The hotel is located in a prosperous area, with the bustle and convenience of the city. The neighbors include Taikoo Hui, Zhengjia, Tee City Plaza, etc., and it is only 15 minutes away from Guangzhou Tower; the hotel's buffet breakfast is rich in variety, including more than a dozen dishes, delicious! Home is a safe haven, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart, and look forward to your next return home! Mua mua da (づ￣3￣)づ
Roy
Elegant Queen Room (No window)
Stayed in Mar 2024
Business travellers
84 review
Outstanding
Posted on Mar 18, 2024
Great room and nice bed, for sure will stay again
Lavand hotels are always good
Response from Property: Hello! I'm very glad that you chose to stay at Lavande Hotel Guangzhou Tianhe Zhengjia Plaza Branch. I was stunned when I saw your low review! The hotel is located in a prosperous area, with the excitement and convenience of the city. It is surrounded by Taikoo Hui, Grandview, Teem Plaza, etc., and it is only 15 minutes away from Canton Tower. The hotel's buffet breakfast is rich in variety, including more than a dozen dishes. ,delicious! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
ARTEM888
Standard Double Room
Stayed in Mar 2024
Solo travellers
80 review
Outstanding
Posted on Apr 16, 2024
Best hotel in the area in terms of price~quality
Guest User
Elegant Queen Room (No window)
Stayed in Apr 2024
Couples
2 review
Posted on Apr 30, 2024
Room was clean, location was good.
Guest User
Business King Size Bed Room
Stayed in Apr 2024
Business travellers
1 review
Posted on Apr 22, 2024
I urged him four times but to no avail. The invoice was not issued the next day, so I couldn't get reimbursed.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Regarding the problem you reported, we have punished the staff on duty, and we also assure you that such things will not happen again. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. The hotel is located in a bustling area, with the bustle and convenience of the city. Neighbors include Taikoo Hui, Zhengjia, Tee City Plaza, etc., and it is only 15 minutes away from the Guangzhou Tower; the hotel’s buffet breakfast is rich in variety, including more than a dozen dishes, delicious! Home is a safe haven, a cozy nest, and a corner that warms the body and mind. Home is where there is love. The hotel has always hoped to use its caring and warmth to become the home away from home in your heart, and look forward to your next trip home! Mua mua da (づ￣3￣)づ
Guest User
Elegant Queen Room (No window)
Stayed in Mar 2024
Friends
10 review
Outstanding
Posted on Mar 7, 2024
The service attitude of the guy at the front desk is very good, and the hotel environment is also good. I will stay here next time I come to Guangzhou
Original TextTranslated by Google
Response from Property: Hello! I'm very glad that you chose to stay at Lavande Hotel Guangzhou Tianhe Zhengjia Plaza Branch. I was stunned when I saw your low review! The hotel is located in a prosperous area, with the excitement and convenience of the city. It is surrounded by Taikoo Hui, Grandview, Teem Plaza, etc., and it is only 15 minutes away from Canton Tower. The hotel's buffet breakfast is rich in variety, including more than a dozen dishes. ,delicious! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Deluxe King Size Bed Room
Stayed in May 2024
Family
4 review
Outstanding
Posted on May 6, 2024
The room is clean, the snacks provided are very considerate, and the hotel is very quiet, which is suitable for people like me who have trouble sleeping.
The surrounding transportation is convenient, and there is a subway station right outside. There are desserts, rice rolls, and tea restaurants, which are convenient and delicious.
The front desk service attitude is very good, giving people a feeling of home.
It is worth coming again.
Original TextTranslated by Google
Response from Property: Hello! I'm very glad that you chose to stay at Lavande Hotel Guangzhou Tianhe Zhengjia Plaza Branch. I was stunned when I saw your low review! The hotel is located in a prosperous area, with the excitement and convenience of the city. It is surrounded by Taikoo Hui, Grandview, Teem Plaza, etc., and it is only 15 minutes away from Canton Tower. The hotel's buffet breakfast is rich in variety, including more than a dozen dishes. ,delicious! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Elegant Queen Room (No window)
Stayed in May 2024
Business travellers
3 review
Outstanding
Posted on May 9, 2024
Convenient transportation and travel
Environment: The lobby is spacious, bright and clean. As soon as you enter the door, there is a faint lavender scent that smells very good.
Service: The service is very good, all kinds of questions can be answered very well, the work is careful and polite, every time you go out, you will take the initiative to say hello, it feels very kind, and the late check-out is also very good. There is also a night bed service at night, and the auntie comes over and is kind.
Room facilities: The room has fast WIFI speed, two bottles of mineral water and an LCD TV. The sofa is also very soft, and you want to sleep when you lie down. You need to swipe your card to check in. The nearby transportation is convenient and close to Taikoo Hui Shopping Mall. In short, the overall experience is superb.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our branch and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. Our branch is committed to providing you with a cordial and thoughtful stay experience, and we sincerely look forward to your visit again!
Guest User
Elegant Queen Room (No window)
Stayed in May 2024
Business travellers
5 review
Outstanding
Posted on May 5, 2024
The hotel is clean and hygienic,
The service is good. I have a lot of luggage and the waiter helps me carry it.
Original TextTranslated by Google
Response from Property: Hello, dear customer! Thank you very much for your support to our hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your coming again!
Guest User
Elegant Queen Room (No window)
Stayed in May 2024
Business travellers
2 review
Outstanding
Posted on May 4, 2024
The service attitude is very good, there is a free bus to pick up and drop off the exhibition hall, the environment is also very good, there are many varieties of breakfast, it is very close to Zhengjia Plaza, and it is very convenient for shopping
Original TextTranslated by Google
Response from Property: Hello! I'm very glad that you chose to stay at Lavande Hotel Guangzhou Tianhe Zhengjia Plaza Branch. I was stunned when I saw your low review! The hotel is located in a prosperous area, with the excitement and convenience of the city. It is surrounded by Taikoo Hui, Grandview, Teem Plaza, etc., and it is only 15 minutes away from Canton Tower. The hotel's buffet breakfast is rich in variety, including more than a dozen dishes. ,delicious! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Elegant Queen Room (No window)
Stayed in Apr 2024
Other
1 review
Outstanding
Posted on May 4, 2024
The service is good, the room facilities are complete, and there are free snacks, which is very cost-effective.
Original TextTranslated by Google
Response from Property: Hello! I'm very glad that you chose to stay at Lavande Hotel Guangzhou Tianhe Zhengjia Plaza Branch. I was stunned when I saw your low review! The hotel is located in a prosperous area, with the excitement and convenience of the city. It is surrounded by Taikoo Hui, Grandview, Teem Plaza, etc., and it is only 15 minutes away from Canton Tower. The hotel's buffet breakfast is rich in variety, including more than a dozen dishes. ,delicious! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Elegant Queen Room (No window)
Stayed in Apr 2024
Business travellers
2 review
Outstanding
Posted on May 4, 2024
The service is good, the environment is very good, the Canton Fair pick-up and drop-off are also free snacks, very heart-warming service, I will come again next time
Original TextTranslated by Google
Response from Property: Hello! I'm very glad that you chose to stay at Lavande Hotel Guangzhou Tianhe Zhengjia Plaza Branch. I was stunned when I saw your low review! The hotel is located in a prosperous area, with the excitement and convenience of the city. It is surrounded by Taikoo Hui, Grandview, Teem Plaza, etc., and it is only 15 minutes away from Canton Tower. The hotel's buffet breakfast is rich in variety, including more than a dozen dishes. ,delicious! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Elegant Queen Room (No window)
Stayed in Apr 2024
Solo travellers
1 review
Outstanding
Posted on May 2, 2024
The room space is very good. There are only streets where you can eat. It is a few hundred meters away from the city center.
Original TextTranslated by Google
Response from Property: Hello! I'm very glad that you chose to stay at Lavande Hotel Guangzhou Tianhe Zhengjia Plaza Branch. I was stunned when I saw your low review! The hotel is located in a prosperous area, with the excitement and convenience of the city. It is surrounded by Taikoo Hui, Grandview, Teem Plaza, etc., and it is only 15 minutes away from Canton Tower. The hotel's buffet breakfast is rich in variety, including more than a dozen dishes. ,delicious! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Business King Size Bed Room
Stayed in Apr 2024
Business travellers
6 review
Posted on Apr 30, 2024
Very poor experience, the airport pick-up service was charged two or three times, and there was no communication in advance! After discovering the problem, there is no solution and they just shirk responsibility.
The result of the manager's treatment was to upgrade the room, bear part of the fare himself, and finally pay 1.5 times the actual online car-hailing price.
If this service is available, the integrity of prior communication should be guaranteed! Don’t use services you can’t provide as a gimmick!
In addition, the decoration of the house is old, but the interface shows that it was renovated in 24 years. Who are you fooling?
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. We are really sorry for not communicating with you in advance about the airport pick-up fee you reported. This fee is calculated by the driver's meter and is not an arbitrary fee. Our store has also been upgraded and renovated by the end of January 2024. It is not the issue of outdated decoration that you mentioned. We also want to ensure that this kind of thing will not happen again. If you come here next time, we hope to book this hotel again and give us a chance to apologize. The hotel is located in a prosperous area, with the excitement and convenience of the city. It is surrounded by Taikoo Hui, Grandview, Teem Plaza, etc., and it is only 15 minutes away from Canton Tower. The hotel's buffet breakfast is rich in variety, including more than a dozen dishes. ,delicious! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home! Moma (づ￣3￣)づ
Guest User
Elegant Queen Room (No window)
Stayed in Apr 2024
Business travellers
6 review
Posted on May 3, 2024
The room smelled very musty, the quilt covered my whole body and it was itchy, and the hygiene was not done well.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. We are very sorry that you encountered these problems during your stay. We have carried out a comprehensive inspection and rectification of the problems you mentioned. Since there have been heavy rains in Guangzhou recently, the room will be a bit humid. We have put a humidifier in the room. Our rooms are changed for each guest, and the linens are all new. You may be a little uncomfortable because of your sensitive constitution. We will strengthen the service awareness and training of our employees to ensure that every guest can feel our enthusiasm and sincerity. If you choose our hotel again, we will do our best to provide you with better service and accommodation experience. Thanks again for your feedback and wish you a happy life!
Trending Searches
Trending Searches
Bina Darma Hotel Palembang ReviewsHampton by Hilton Qiqihar Jianhua District ReviewsHotel Urban Brown ReviewsTopland Hotel & Convention Centre ReviewsPearl Hotel Waikiki ReviewsNew Century Meitu Hotel (Ningbo Tianyi Square, Gulou Metro Station) ReviewsPuffin Inn ReviewsCalista Organic Hotel Reviews88 Living Nawamin ReviewsCrowne Plaza City Center Ningbo ReviewsMartin's Brugge ReviewsMingjie Apartment ReviewsSky Home-Sky House ReviewsJielv Hotel ReviewsKailongwan Boutique Hotel ReviewsExecutive Hotel Paris Gennevilliers ReviewsRoyal Century Hotel Shanghai ReviewsRichmond Hotel Hakata Ekimae ReviewsChongqing Santi Hotel ReviewsWaterfront Hotel ReviewsHulunbeietzhouji HotelAir Terminal HotelMid-levels Hot Spring HomeShenzhen Luohu East Gate Junting Shangpin HotelQingyuan International HotelOrange Hotel Ximen HanzhongSunway Hotel Georgetown PenangLittle Manhattan LodgeSilin Apartment (Guangzhou Pazhou Poly Exhibition Center)Schweizerhof Zermatt - a Small Luxury Hotel