The George Penang by The Crest Collection Reviews

Response from Property: Thank you for your wonderful review! We're glad to hear that you found our hotel's location convenient for easy access to nearby attractions and Duochun Tea House. It's great to know that you found our rooms to be very clean and our staff to be very friendly. Your recommendation means a lot to us and we appreciate your kind words. We look forward to welcoming you back and providing you with another pleasant stay in the city center! If there is anything else we can do to make your next visit more memorable, please feel free to let us know.

Response from Property: Dear Guest,We're thrilled to hear that you had an awesome stay with us and enjoyed our great rooms! It's fantastic to know that our location provided you with easy access to a variety of food options within walking distance. Thank you for your positive feedback, and we look forward to welcoming you back for another wonderful stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.The Management

Response from Property: Thank you for your wonderful feedback! We're happy to hear that you found our hotel's location convenient and enjoyed the service our team provided. We strive to create a welcoming environment for all our guests and we are delighted to hear that you felt particularly welcome as a Chinese visitor. Thank you very much for your compliments on the design and soft furnishings, we are delighted to hear that you highly recommend staying with us. We look forward to seeing you again and having a wonderful stay again in the future!

Response from Property: Dear KC,Thank you for sharing your feedback with us following your recent stay at The George Penang. We sincerely apologize for the inconvenience you experienced regarding the bathtub situation in your executive room.Your satisfaction is important to us, and we regret any miscommunication or oversight that led to this discrepancy between the room description and the actual amenities provided. Please rest assured that we will review and address this issue with our team to prevent similar occurrences in the future.We're glad to hear that aside from this issue, the rest of your stay was satisfactory. If there's anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to reach out to us directly.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.Warm regards,The Management

Response from Property: Dear Shu Fen,Thank you for your kind words! We're thrilled to hear that you found our hotel beautiful and that you loved the decor. Creating a welcoming and aesthetically pleasing environment for our guests is something we strive for, and it's wonderful to know that we succeeded in making a positive impression on you.We hope you had a fantastic stay with us, and we look forward to welcoming you back to The George Penang in the future for another memorable experience.Warm regards,The Management

Response from Property: Dear Leung,Thank you for your kind words! We're delighted to hear that you found our hotel to be conveniently located and impeccably clean. Providing a comfortable and hygienic environment for our guests is our top priority. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay. If there's anything else we can assist you with, please don't hesitate to let us know.The Management

Response from Property: Thank you for your feedback! We're delighted to hear that you enjoyed our hotel's convenient location and had a great experience during your stay. Providing exceptional service and comfort to our guests is our top priority. If there's anything else we can assist you with or if you have any suggestions for improvement, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future! The Management

Response from Property: We appreciate your feedback about the lack of a coffee machine in the room and the dirty quilts. We apologize for the inconvenience and assure you that we will resolve these issues immediately. We sincerely welcome you to visit us again for a better experience in the future. hotel management

Response from Property: Thank you for your feedback, we will work hard to improve to provide a better experience.

Response from Property: We apologize for your less than satisfactory experience while staying at our hotel on your birthday. We truly understand the importance of special occasions like birthdays and we want to ensure every guest feels appreciated and celebrated while staying with us. We will improve our services so that every guest can experience a more special and enjoyable experience. Thank you for your input and the opportunity to improve our service. We hope we can welcome you back in the future for a more satisfying experience.