H4 Frankfurt Messe Reviews
H4 Frankfurt Messe
Oeserstraße 180, Frankfurt, GermanyView Hotel Details
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H4 Frankfurt Messe Guest Reviews
3.8/5
Good
42 Reviews
Verified reviewsLocation3.8
Amenities3.7
Service3.9
Cleanliness4.0
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All Reviews(42)
Positive reviews(36)
Reviews with photos/video(10)
Negative reviews(6)
prof Alexander
Family Room
Stayed in Nov 2023
Business travellers
47 Reviews
Outstanding
Posted on Nov 28, 2023
Very nice hotel Very kind staff working very clean and friendly the very big room thanks for everything near from everything
Response from Property: Dear Guest,Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Frankfurt soon!Your H-Hotels team,Stefanie Bergforth - Online Reputation Management
Chloe(keluoyi)
Family Room
Stayed in Jan 2024
Business travellers
12 Reviews
Outstanding
Posted on Mar 16, 2024
Here again. Large space and nice service
Response from Property: Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H4 Hotel Frankfurt Messe!King regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Room
Stayed in Sep 2022
Couples
53 Reviews
Outstanding
Posted on Sep 23, 2022
Good hotel. Nice sauna and roof top area. Nice restaurant. Good staff
Response from Property: Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Frankfurt Messe!King regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Room
Stayed in Jul 2022
Solo travellers
6 Reviews
Very Good
Posted on Jul 9, 2022
Nice hotel. Clean and comfortable. However it lacks a mini fridge. Trip.com advertised hotel shuttle but this is no longer available since 2020. Pleasant view from balcony. Overall, I enjoyed the stay and will return.
Andrea
Comfort Room
Stayed in Oct 2022
Business travellers
2 Reviews
Very Good
Posted on Nov 5, 2022
Quite place near the airport. Clean and pretty new. Buffet for dinner was very small. Convenient for a transfer
Response from Property: Dear guest,Thank you very much for sharing some great impressions with our future guests. We hope to welcome you soon back again for some memorable days in our hotel.With much appreciation,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Travel77
Comfort Room
Stayed in Jul 2022
Business travellers
42 Reviews
Very Good
Posted on Jul 31, 2022
Nice hotel . It’s good to attend the fair . I booked for my colleagues and they weee happy
Response from Property: Dear guest, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our facilities met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again.Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Khedr
Stayed in May 2022
Friends
13 Reviews
Outstanding
Posted on May 18, 2022
Excellent stay, clean hotel, room delivery, excellent and varied food. Thank you
cho yeong o
Comfort Room
Stayed in Jan 2023
Couples
3 Reviews
Outstanding
Posted on Jan 16, 2023
Perfect wunderbar
Guest User
Comfort Room
Stayed in Nov 2023
Business travellers
59 Reviews
Posted on Nov 10, 2023
I feel very average. What I am particularly dissatisfied about is that I booked a hotel for 2 days and they didn’t provide cleaning service in the middle. I can’t help it. The labor in Germany is too expensive. However, this has not happened in other hotels.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for your honest critics. We are very sorry that you got such a bad experience with our service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for this misunderstandings and circumstances you had during your stay. Please let us know directly next time if something is wrong - talk to us! We are there for our guests 24 hours a day to promptly fulfill or remedy any requests or deficiencies. Please be assured that we take your review very seriously and share them to our colleagues to improve in our quality of service. Sincerely,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Room
Stayed in Jun 2023
Other
1 Reviews
Outstanding
Posted on Jul 4, 2023
Hotel in the best location to get to the center as well as to the Deutsche Bank Park Arena. Parking spaces available, be it for a fee (monitored) or free of charge in front of the hotel.
Good breakfast
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. We are very pleased that you felt comfortable with us and had a pleasant time. Our team is looking forward to your next visit and until then we wish you all the best! Your team from H-HotelsSergej Rosenberg - Online Reputation Manager
Anonymous User
Stayed in May 2023
Business travellers
50 Reviews
Posted on May 20, 2023
Overall good, added two nights.
Hygienic, good. Although the bedding looks disposable, it is very comfortable. One person was given a small quilt of 1.5 meters, which is very good, energy-saving and environmentally friendly.
The environment, the air is good, but it is far away from the urban area, and there are no commercial streets, food streets and the like around. To go to the urban area, take the No. 59 bus first, then transfer to the No. 11 light rail, 30 minutes. On the first day, I was unfamiliar and took a 56 Euro taxi to the area. Everyone can avoid the pit.
Facilities, others are okay, there is no minibar.
The service is still ok, there is welcome mineral water, one with steam and one without. The classic German breakfast is admirable.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Room
Stayed in Oct 2023
Solo travellers
36 Reviews
Posted on Oct 28, 2023
The hotel has sockets for charging electric vehicles that are constantly turned off; the staff, except for the charming blonde, simply does not react at all.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for feedback! We are sorry that not everything was to your satisfaction. Hopefully we can convince you next time and we will try to improve your advice. Until then we wish you a great time! Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Room
Stayed in Oct 2023
Solo travellers
36 Reviews
Posted on Oct 28, 2023
Breakfast is modest, although the extra charge for breakfast is not small. Fix the sockets in the parking lot, the electricity keeps cutting out
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for rating us. We are very sorry that we could not fulfill your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again.Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Room
Stayed in Nov 2023
Business travellers
17 Reviews
Outstanding
Posted on Dec 3, 2023
I liked everything.
Can only recommend
Original TextTranslated by Google
Terra 🐰
Comfort Room
Stayed in Sep 2022
Couples
11 Reviews
Posted on Sep 14, 2022
It was said on the Internet that there is a free shuttle bus
I ended up waiting at the airport for a long time
Then it cost $300 to take a taxi to get there
During check-in, the waiter said my room was mistaken for another Chinese guest so our room was gone.
We then contacted Ctrip customer service to help us with the room upgrade.
We were already in a better room but when we got in, the carpet was very dirty. In addition to a giant bee running in, the small cockroaches covered the whole room, on the bed, on the table, on the bed, there were fleas on the bed... The whole night was fighting insects. We paid more than ¥1900 a day to stay in a bad hotel!
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for rating us, likely we would like to apologize for your experience. We are very sorry for what happened during your stay and would like to apologize regarding this experience. We still hope you enjoyed your stay with us, and we get a second chance to convince you of our hotel.Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
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