Mercure Hotel Kaiserhof City Center
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Mercure Hotel Kaiserhof City Center

Explore Mercure Hotel Kaiserhof City Center, a 4-star hotel in Frankfurt. Rated 8.9/10 from 177 reviews, it combines exceptional quality and great value, with rates beginning at S$ 88.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Oper Frankfurt: 0.47km from the hotel

Euro-Skulptur: 0.42km from the hotel

Silver Tower: 0.21km from the hotel

Amenity Highlights

Pets policy: Pets are allowed, including dogs, for a fee of EUR 45 (approx. S$ 8).

Breakfast style: Western,American,Continental,Full English/Irish,Gluten-free,Vegetarian

Food & Drink: Room Service, Snack Bar, Bar, Lobby Bar

The above hotel prices are based on Trip.com for May 22-May 28.

Mercure Hotel Kaiserhof City Center

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Highlights
Buffet breakfasts
Gym
Excellent service
Lounge
Ideal location
+5 more
Amenities
All amenities
Property Description
Show more
Great location, very close to the train station, and felt safer than I expected.
Surroundings
Metro: Hauptbahnhof
(270m)
Metro: Willy-Brandt-Platz
(620m)
Airport: Frankfurt Airport
(14.6km)
Train: Frankfurt(Main) ZOB (Hbf/Pforzheimer Str)
(700m)
Train: Frankfurt(M)Taunusanlage
(930m)
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10

Superior Twin Room

2 Single bed
20-24m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

Standard Double Room

1 Double bed
20-25m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Room Details
Check Availability
7

Privilege Suite

1 Double bed and 1 Single bed
45-49m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
Check Availability
12

Privilege Twin Room

2 Single bed and 1 Sofa bed
28m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Room Details
Check Availability
7

Standard Twin Room

2 Single bed
20-25m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Room Details
Check Availability
14

Superior Double Room

1 Double bed
20-24m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Toothbrush
Private Toilet
Room Details
Check Availability
Hide Room Types

This property hasn't received any negative reviews in the past 5 months.
Average for similar properties in Frankfurt
A‍m‍o‍8‍6
February 2, 2026
Very nice location near to many Halal restaurants I like it. I would love to stay here once again if I’m back to Frankfurt.
F‍u‍ ‍Z‍h‍i‍q‍i‍n‍g
January 2, 2026
The hotel is next to a supermarket that opens until 12am daily, which is very convenient. There are also many varieties of cuisine nearby and just opposite the hotel. It’s only a 5–7 minute walk to the main HBF, making it very convenient if you’re travelling by train. The hotel also has a gym, which makes it stand out. Hotel staff is nice and helpful, assisted me on getting an airport transfer as well. A tip: choose a lower-floor room. This is my second stay here, and I noticed the internet signal is stronger on the lower floors.
L‍i‍n‍s‍c‍o‍r‍p‍z
December 20, 2025
Chose this hotel because of the convenience and location - short walk across the hbf. Unfortunately the hotel didn’t live up to Mercure branding. Quite disappointing for a supportive Accor member. Allocated a room that had renovation drilling and hammering from 7pm-11pm. Reported to the hotel reception for a change of room - but was brushed off and told this is the quietest room in the hotel and the other rooms are even noisier. Didn’t bother to check on the extent of noise we are experiencing. The room did not have the basic amenities - called to request and the same reception staff asked that we come down to the lobby and collect ourselves. The tv screen was also spoilt but we were too jaded to report anymore. The toilet was also not clean with faeces stains. The hotel really need to improve on their customer service and not be defensive and compromise on customer feedback. The hotel cleanliness need to seriously step up too.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 13, 2026
Excellent! Great location, very close to the cathedral and exhibition center. The hotel service was great and it was very comfortable.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 10, 2026
Conveniently located near the train station, making transportation easy. There are plenty of dining and shopping options nearby, though the area itself is a bit average. The room was a little small. The front desk staff seemed to be of Indian descent, and their English accent was quite strong, but otherwise, everything was fine.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 13, 2026
Convenient and nice hotel near the train station. The rooms are big and convenient, bed very comfortable.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 13, 2026
Facilities: Good Cleanliness: Clean Environment: A bit dangerous just behind Frankfurt station Service: Very honest
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
April 15, 2026
Pros: the room is spacious; the hotel is very near the train station; there’s a lot of good restaurants around the hotel; major attractions and museums can be reached by foot from the hotel Cons: while the room is cleaned daily, the glasses and cups were not; its quite noisy where the hotel is located and there’s plenty of homeless people
d‍i‍a‍d‍o‍r‍a
April 1, 2026
Whenever I visit Frankfurt, I always stay at this hotel. It's conveniently close to the train station.
Original TextTranslation provided by Google

Services & Amenities

Restaurant

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The host or staff will greet you upon arrival

If you plan to arrive after 18:00 on your check-in day, contact the property in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
CuisineWestern, American, Continental, Full English/Irish, Gluten-free, Vegetarian
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 06:30-11:00 Open
AgeFee
Children 11 years old and under
Free
Children 12–17 years old
€ 25.00 (approx. S$ 37.13) per person
Adult
Buffet:€ 25.00 (approx. S$ 37.13) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is € 50.00 (approx. S$ 74.26) per night.
Deposit Payment MethodsThis property accepts credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: € 45.00 (approx. S$ 66.83) per pet per day

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

Local hotel name: Mercure Hotel Kaiserhof Frankfurt City Center
  • Opened: 1957
  • Renovated: 2018
  • Number of Rooms: 106
Phone:+49-69-2561790
Email:h8115@accor.com
With a stay at Mercure Hotel Kaiserhof Frankfurt City Center, you'll be centrally located in Frankfurt, a 2-minute drive from Frankfurt Trade Fair and 7 minutes from Deutsche Bank Park. This 4.5-star hotel is 0.5 mi (0.9 km) from Main Tower and 0.7 mi (1.1 km) from Skyline Plaza.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a television in a common area, and a vending machine.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 8 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 106 guestrooms featuring tablet computers and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

You might be wondering

What are the check-in and check-out times at Mercure Hotel Kaiserhof City Center?

Check-in at Mercure Hotel Kaiserhof City Center is from 15:00 and check-out is until 12:00.

Does Mercure Hotel Kaiserhof City Center have a pool?

No, Mercure Hotel Kaiserhof City Center doesn't have a pool.

How much does it cost to stay at Mercure Hotel Kaiserhof City Center?

Prices at Mercure Hotel Kaiserhof City Center vary depending on travel dates, hotel policies, and other factors. Please search for dates to see the latest prices.

Does Mercure Hotel Kaiserhof City Center provide breakfast?

Yes, Mercure Hotel Kaiserhof City Center provides breakfast for guests. Breakfast option includes Western, American, Continental, Full English/Irish, Gluten-free, Vegetarian.

What’s the cancellation policy at Mercure Hotel Kaiserhof City Center?

The cancellation policy at Mercure Hotel Kaiserhof City Center depends on your room type and booking terms.

What attractions are close to Mercure Hotel Kaiserhof City Center?

The closest attraction to to Mercure Hotel Kaiserhof City Center is Silver Tower, located just 210m from your search (straight-line distance) from the hotel.

What is the nearest airport to Mercure Hotel Kaiserhof City Center?

The nearest airport is Frankfurt Airport, located about 20 mins from hotel by car (14.6km) away.

What is the nearest train station to Mercure Hotel Kaiserhof City Center?

The nearest train station is Frankfurt(Main) ZOB (Hbf/Pforzheimer Str), located about 10 mins from hotel on foot (700m) away.

Does Mercure Hotel Kaiserhof City Center have a restaurant on site?

No, Mercure Hotel Kaiserhof City Center does not have an on-site restaurant.

Does Mercure Hotel Kaiserhof City Center offer airport transfer services?

Yes, Mercure Hotel Kaiserhof City Center offers Airport Pick-up Service, Airport Drop-Off Service for guests. We recommend calling ahead to confirm availability and pricing.

About This Property

Nearest AirportFrankfurt Airport
Distance to Airport14.55KM
Nearest Train StationFrankfurt Central Station
Distance to Train Station0.33KM
Nearest Metro StationHauptbahnhof
Distance to Metro Station0.27KM
Average Price FromSGD198
Hotel Star Rating4
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