Verified traveler
November 13, 2023
We hated this hotel and couldn't wait to check out. The employees at this hotel are some of the rudest that we came across in our 2 weeks in Scotland. The room was the worst room. All we could smell was the laundry, smoking, and kitchen odor. The bed was hard and uncomfortable. Room was completely run down and old. The employees were rude and unwelcoming upon check in. And upon check out, we told the guy we were checking out. He pointed at the box for the key, no thank you, no goodbye, no nothing! The restaurant food was terrible. Waitress acted like we were a bother. The only good thing about this hotel was it's convenient location. Close to Glencoe and other places we had planned to visit.