Hilton Garden Inn Flagstaff

This was really a great place to stay. Everything was top notch!

I arrived late at night after a bad snow storm. Because the parking is in a hill, my car was slipping and going sideways, very scary. I was able, after so much work, to back it up into a parking space. The parking was full. There was a lot of ice on the ground making it very slippery and dangerous. There are 5 EV parking spots. 3 in one side and 2 in the other. After I got out of the car, I noticed that one of my back tires was encroaching in one of the EV parking spots. Tried to move it but because of the hill and the conditions of the ground my car continued slipping sideways towards the EV parking spot. I decided to leave the car in that way since it was around 10pm and the EV parking spots were empty. I was very tired since it took me 4 hours to travel from Phoenix to Flagstaff because of the conditions. At 3:30 am, the phone in my room began ringing. It was an employee named Eli who told me that I needed to move my car or it would be towed because I was double parked and parked in the EV spot which wasn’t true. I went outside and after a few minutes, I was able to move my car a few inches away from the EV spot. Then I noticed that there were 2 more free EV spots in the other side. I went to inquire with the employee Eli about the emergency and the need to get me up at 3:30am. I tried to be as polite as possible. Eli became very defensive and rude. The next day, I noticed other non EV cars parked at the EV spot all day, no one doing or saying anything.

No complaints. It's a 3-star hotel and that's what I paid for. I got exactly what I needed at the price I wanted to pay.

Such a different experience than La Quinta, totally worth the extra money to stay at Hilton. Hilton did not smell like cigarettes and old people like La Quinta did, Hilton was so modern and clean unlike La Qunita, Hilton allowed travelers to really relax unlike La Quinta. Hilton all the way!

I selected this hotel based on its 9.0 reviews. Overall, it was acceptable, but improvements are needed in the bathroom and furniture. I wouldn't choose to stay here again and would explore other options.

We liked the pool and jacuzzi. Some staff were great, but sime staff was a little cold at times and seemed disinterested or preoccupied and too busy to show a smile and give eye contact when answering our questions.

Very nice place, most comfortable beds ever, fluffiest pillows, nice vibes. Would stay here again for sure.