Guest User
February 13, 2024
Environment: The sanitation is so-so. There is no view from the balcony. The lights are also broken.
Service: The boss on the phone was not there, but there was a mother who should be the boss. Her service attitude was poor. She obviously booked this room, but she arranged for someone else to stay and asked me to change rooms. If I refused, I was asked to cancel the order. I canceled the order here. I asked her to cancel because she wanted to deduct a handling fee, but she still refused. Later, I called the boss and she asked the person who booked the room for me to come up and said that I refused to change the room, as if I was being unreasonable, even though it was me who had booked it. The room was given to someone else and they said I wouldn't change it.
Facilities: There is no room card to go out. The door is open and others can enter at any time. A lock is useless.
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