Alyssa
December 8, 2023
We were incredibly disappointed to arrive after over 6 hours of travel to find that the TV in the room did not work. It was flickering and black and wouldn't show the picture. When trying to call the front desk, we realized that the phones weren't working either. Not sure if the staff wasn't answering the phone when we tried to call several times, or if the phone was simply broken as it seemed to be having issues.
Not happy at all to pay what we paid and even the most simple of things would not function, and the staff wasn't available to help. We were tired, it was late, and it was severely disappointing to have that inconvenience and false advertisement.
We travel to Georgia frequently to visit family, and have stayed here once before. Unless we receive a refund, we will NOT be returning.