Hotels near American Museum of Western Art - The Anschutz Collection, Denver

It’s a nice hotel located strategically in the central city. The room was okay. The hotel also offers luggage storage service while we are waiting for our train. Breakfast was okay, with good options.

The staff were all so welcoming and friendly, the rooms were clean and the beds were comfortable. The on-site restaurant was very good we had the bacon pizza because with was recommended by the bartender and it did not disappoint.

My husband and I spent a couple days here and were pretty satisfied with it. The room was clean and nice. And the bed was very comfortable!! Location was great as well. They charge a daily fee of $35 for parking but there are plenty of other parking garages close for way less. They have a 24 hour self service spot where you can buy snacks and drinks which was helpful. The elevator was extremely slow and a part of our floor was under construction. Also, the pool water was way too warm. It may be listed on their website as heated but I was not prepared. It was 98 degrees outside and we couldn’t even sit in the pool. The biggest complaint was the service. I asked one of the front desk gentlemen if we could bring drinks up to the rooftop pool or if there was bar service and he had no idea. His response was “I think you can?” When we got up to the pool and tried to call to order food and drinks they told me we had to come down and order it from the bar and pick it up from the bar. Which is fine but at the pool area they literally had a phone, next to a menu, and a sign that said use this phone to order food?? They also only have breakfast and dinner hours listed but when I asked if they do lunch too she wasn’t sure and put me on hold to check. It was just a little misleading. Like how do you not know if you serve lunch too? The only awesome service we had was the bartender we had for lunch and drinks. He was knowledgeable and quick to take care of us. Overall 4/5 hotel stay. We would probably come back since the bed was comfy and the room was nice and spacious.

A very modern hotel in downtown with many restaurants nearby. Rooms renovation and luxury level good. Everything very modern and comfortable. Front desk very courteous and helpful. Hotel offers luggage assistance to room . Hotel has very upscale common areas and a happening restobar in the 54th floor . Breakfast is good although alacarte . Buffet was not available. Housekeeping was to perfection. Good service overall. Overall satisfied. Will stay here in my next trip to Denver.

On arrival we checked in after our 7 plus hour drive, only to be met with one of the check in guys telling us how he 'hated' Tucson (where we had previously visited). A bit negative to say the least. Our room was good, two sizeable beds, great bathroom with plenty of wardrobe and shelving/desk/drawers. Only 8 coat hangers though, one of which came apart. Great views of the neighbouring skyscrapers and beyond. Conveniently located for exploring downtown Denver. Housekeeping was available by request, and a bottle of water was chargeable if you weren't a Hyatt member. The roof terrace was ok, but during our visit (Thurs, Fri, Sat, Sun) the bar wasn't open. A very busy turnover of guests, maybe because it was a weekend, with queueing for breakfast. Good sleep though.

The hotel is in a very good location, very close to the exhibition center. Everything is good except that there are no slippers and water. The view from the floor-to-ceiling windows is beautiful (the windows cannot be opened). The toilets and room types are good, and the service is also very good.

The hotel was nice for what we paid for. Most of the staff members were also very friendly. The support staff was especially nice and always happy. However there was one person at the front desk who was exceptionally rude to me on one occasion. I had called to request tissue paper and towels and spoke to a lady. She indicated they would bring it up to us (usually we had to go down to retrieve. Never did this before at other hotels.). Thirty minutes later we were still waiting on the items. I called again and a guy answered. He told me to be patient and housekeeping just arrived and will bring it. Before I could respond to ask if I can just come for it instead HE HUNG UP ON ME. I had to call back and ask that question. I thought it was so rude for him to tell me to be patient AFTER 30 MINUTES and hang up on me. I didn’t get his name but I remember he wore a nice yellow blazer one day during the trip.

Really clean and friendly staff !! It was near downtown and 10 minutes walk to the Convention Center, so it was really nice !! I liked the facilities such as microwave oven and sink so much, and the breakfast was good for breakfast!!

Nice location. New property is clean and stylish. Aesthetically pleasing. Very clean. Comfortable. Love the toiletries. This is where it ends. Check-in was pleasant enough, but not a warm welcome. It seemed as though you are an inconvenience. Also, poor communication as the lady was looking something up in the computer, but did not let me know, so you're just standing there waiting for an answer. An Atwell card in the room read ”if you need anything, let us know”. Well, I was in need of a shower cap but they didn't have any. There is only 1 dining room chair, I asked for more, but the receptionist said ”I can't get ahold of anyone so I think that's all we have”. Last item request was for a bowl as we brought our own breakfast due to dietary needs and of course, ”we don't have those but you can come down for breakfast”. Advice: You can ask for items, but that's where it ends. Most hotels have basic amenities for travelers, but not this place. I doubt we'll be returning to this place as there are many other hotels in the area that are more prepared for travelers.

I found the rooms here nice and clean, nice bathroom. Mattress was comfortable. The hotel itself is fairly new. Breakfast in the morning was good. However, we stayed here for the free shuttle. We dropped off our rental car at the airport and then waited almost 2 hours for their shuttle. Front desk didn't always answer their phone. Another hotel's shuttle offered to take us to their hotel across the street as he felt bad seeing us waiting so long. Front desk was either tired or anxious for their shift to be over. We didn't have a problem with the shuttle the following morning to the airport. It may be okay for those who aren't using the shuttle, but if you are, be aware that you may be waiting at the airport for a while. Myself, I wouldn't stay here again.